I can't bring myself to write a good review for a couple of small tea bags, misleading people against my conscience to stay here. After all, as a traveler who's extensively explored Yunnan for 20 days, I've stayed in numerous hotels and guesthouses, big and small. I initially had a very positive impression of this place, but my final day here left a bad taste.
**Service:** The front desk attendant provided good service, helping with our luggage throughout. It's a tough job.
**Hygiene:** The hotel room photos are all real, but I never expected my last stop before heading home to be so terrible! First, as soon as we entered, there was a strong musty smell. The attendant said it was the smell of wood and that opening the door would air it out. We left the door and windows open while we went out for dinner, but the smell was still there when we returned, making us feel a bit dizzy. The room was dark and damp, with damp stains on the walls (it was clearly damp and dim, and they tried to blame it on renovations across the street). When we had an issue with the hotel after checking in, we immediately contacted the owner. The blankets were soaking wet, and we asked the owner to feel them. The owner, with a deceptive smile, said, 'All my rooms are like this, it's normal, not damp.' Then they suggested we pay extra to upgrade our room type. They just said all rooms were the same, so if they're all damp, why try to make us pay more? They completely failed to consider the customer's perspective; their calculative attitude was chilling! There were also several bugs on the floor. After taking a photo and searching online, it completely confirmed our suspicions! The scariest part was a centipede crawling on the bed in the middle of the night 🤢.
Since it was almost midnight and we had an early morning flight the next day, we were only staying for a few hours. We didn't want to bother with moving and just put up with it. I hope everyone traveling to Yunnan has a pleasant trip and avoids unscrupulous businesses!
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