Building 1, Yonghu Community Comprehensive Building, No.289 Qianxing Road, Xishan District, Kunming, Yunnan, ChinaView Hotel Details
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Guest Reviews of Atour Hotel (Kunming Dashanghui)
9.7/10
Excellent
1214 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.7
Amenities9.7
Service9.7
Cleanliness9.8
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All reviews(1214)
Positive reviews(1203)
Reviews with photos/video(127)
Delicious breakfast(148)
Friendly front desk staff(89)
Perfect for kids(32)
Stayed multiple times(13)
Easy to call taxis(6)
Has facilities for children(4)
Negative reviews(11)
Guest User
Superior Queen Room
Stayed in Dec 2023
Couples
2 review
10/10
Outstanding
Posted on Jan 5, 2024
We stayed at the hotel for several days. We had excellent service and the room service was perfect. I recommend this hotel
Response from Property: 親愛的朵友您好,感謝您的五分好評,朵兒家交通便利,遊滇池逛萬達和1903公園都很方便,大堂提供自助夏日飲品和現磨咖啡,停車場夠大,早餐夠豐富,健身房有桌球和乒乓球,頂樓有花園貓咖,洗衣房從成人到小童從外衣到貼身衣物的洗滌劑配備齊全,提供洗烘和熨燙服務。擁有300平方正無柱配LED大屏的多功能宴會廳。很開心您來!更開心您再來!
Uttam prasad
Elegant Queen Room
Stayed in Nov 2023
Solo travellers
1 review
10/10
Outstanding
Posted on Dec 10, 2023
Very good service. Staff was very helpful.they even called a taxi for me.
Response from Property: 親愛的朵友您好,感謝您的五分好評,朵兒家交通便利,遊滇池逛萬達和1903公園都很方便,大堂提供自助夏日飲品和現磨咖啡,停車場夠大,早餐夠豐富,健身房有桌球和乒乓球,頂樓有花園貓咖,洗衣房從成人到小童從外衣到貼身衣物的洗滌劑配備齊全,提供洗烘和熨燙服務。擁有300平方正無柱配LED大屏的多功能宴會廳。很開心您來!更開心您再來!
Guest User
Stayed in May 2024
Business travellers
4 review
2.5/10
Posted on Jun 15, 2024
A cost-effective hotel with such poor hygiene. My fingers were bitten by unknown mosquitoes, which caused great pain. I went to the emergency room at Qiubei County People's Hospital of Wenshan Prefecture all night long, and the person bitten was a pregnant woman🤰. It was so heartbreaking!
Original TextTranslated by Google
Response from Property: Dear Duoyou, we are very sorry that such a situation occurred when you checked in. Here, the hotel would like to express its sincere apologies to you! Regarding relevant matters, the hotel has also communicated with you on-site and reached a consensus, hoping to give you a little comfort. The hotel also attaches great importance to your feedback. In addition to the regular disinfection work, the hotel has also increased the frequency of disinfection. At the same time, it will strengthen its efforts during daily inspections and solve it in time! We apologize again! I hope this little episode will not affect your love for Yaduo! I wish you a happy life and a happy family!
Anonymous User
Superior 2-bed Room
Stayed in Mar 2024
Travel with friends
13 review
10/10
Outstanding
Posted on May 9, 2024
Very good, I chose this place to stay when I was transiting in Tengchong.
Service: Very considerate, the service attitude is very good and warm, and the room type was upgraded.
Environment: The environment is good, although it is on the street, it is not very noisy
Hygiene: The hygienic conditions are good, very clean, no odor, the bedding and towels are very neat, I have a slight obsession with cleanliness and I am not uncomfortable, good reviews.
Before coming here, I found that the three problems of sanitation, sound insulation and service in Kunming hotels were worrying. I chose this one from countless hotels and was not disappointed. It exceeded my expectations. I strongly recommend it to my friends and feel at ease to stay.
Self-service supper: Since many flights in Kunming arrive late, supper is really a plus. There are porridge and snacks, which are very friendly to friends who don’t need to eat too much at night. It’s expensive to be attentive.
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you for your five-star praise. Duoerjia has convenient transportation. It is very convenient to visit Dianchi Lake, Wanda and 1903 Park. The lobby provides self-service drinks and freshly ground coffee. The parking lot is large enough, the breakfast is rich enough, the gym has billiards and table tennis, there is a garden cat cafe on the top floor, and the laundry room is fully equipped with detergents from adults to children, from outerwear to underwear, and provides washing, drying and ironing services. It has a 300-square-meter multi-functional banquet hall with no columns and a large LED screen. I am very happy that you are here! I am even happier that you will come again!
Anonymous User
Superior Queen Room
Stayed in Mar 2024
Family
18 review
10/10
Outstanding
Posted on Apr 14, 2024
The hotel service is very good, very satisfied, and will choose here next time. I also like the souvenirs given, good reviews!
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you for your five-star praise. Duoerjia has convenient transportation. It is very convenient to visit Dianchi Lake, Wanda and 1903 Park. The lobby provides self-service drinks and freshly ground coffee. The parking lot is large enough, the breakfast is rich enough, the gym has billiards and table tennis, there is a garden cat cafe on the top floor, and the laundry room is fully equipped with detergents from adults to children, from outerwear to underwear, and provides washing, drying and ironing services. It has a 300-square-meter multi-functional banquet hall with no columns and a large LED screen. I am very happy that you are here! I am even happier that you will come again!
Guest User
Superior 2-bed Room
Stayed in Feb 2024
Family
2 review
10/10
Outstanding
Posted on Mar 23, 2024
The room is clean and tidy, and the service attitude is very good! The staff is also very considerate. There is free coffee and charging facilities in the lobby. The room attendant found that I had washed my clothes and prepared laundry detergent considerately. Whenever I travel or go on business trips to cities with Atour, I will definitely choose Atour. Both their hardware facilities and service level are very nice.
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you for your five-star praise. Duoerjia has convenient transportation. It is very convenient to visit Dianchi Lake, Wanda and 1903 Park. The lobby provides self-service drinks and freshly ground coffee. The parking lot is large enough, the breakfast is rich enough, the gym has billiards and table tennis, there is a garden cat cafe on the top floor, and the laundry room is fully equipped with detergents from adults to children, from outerwear to underwear, and provides washing, drying and ironing services. It has a 300-square-meter multi-functional banquet hall with no columns and a large LED screen. I am very happy that you are here! I am even happier that you will come again!
Anonymous User
Elegant Queen Room
Stayed in Feb 2024
Solo travellers
29 review
10/10
Outstanding
Posted on Mar 17, 2024
All are good. But there was a receptionist who was very arrogant. He asked me to send him some sweet soup, but he said that I had to be a VIP to get it. His attitude was very contemptuous.
Original TextTranslated by Google
Response from Property: Dear Duoyou, we are very sorry for the bad stay experience you have had. Atour is committed to bringing a warm stay experience to every user. Duoer attaches great importance to your evaluation. Duoer will seriously reflect on the shortcomings of its service and look forward to meeting you again.
Jianxiexinglvyouzhe
Superior 2-bed Room
Stayed in Aug 2024
Travel with friends
8 review
10/10
Outstanding
Posted on Sep 6, 2024
The room is clean and hygienic, the service is friendly, the equipment and facilities are complete, and there are free late-night snacks. The waiters at the front desk are very attentive and attentive, and they also give away slippers and toothbrushes for the children. The overall feeling is good.
Original TextTranslated by Google
Response from Property: Hello dear guest! Thank you very much for your compliments on your stay and your recognition of the service and hygiene. It has given the hotel a lot of encouragement. The hotel provides warm supper for every guest from 9:30 to 11:00 pm. Guests in need can take the elevator to 2 The restaurant on the floor is self-service. When checking in, we will also proactively ask guests if they are bringing children. The front desk will provide small toothbrushes and small slippers for easy use in the room. Thank you for your full review. Your support and satisfaction are the driving force for our progress. Your comments are the best affirmation and encouragement for our service. We look forward to your visit again. I wish you a happy life, a happy family, and happiness every day!
Xuanwan
Superior 2-bed Room
Stayed in Jan 2024
Family
1 review
10/10
Outstanding
Posted on Feb 17, 2024
A very satisfying stay at the hotel. The environment and service are very good. The breakfast is also very rich. They also gave me souvenirs when I left. I will choose Atour Hotel next time I come to Kunming.
Original TextTranslated by Google
Response from Property: Dear friends, thank you for choosing and staying at Atour Hotel Kunming Dashanghui among thousands of hotels. The moon under the sea is the moon in the sky, and the person in front of you is the one in your heart. We are very honored to have you here. We believe that good service will definitely give you a good stay experience. We pay attention to every detail of your stay. We are attentive, and you will definitely rest assured. Thank you again for coming. Atour will always light up your way home.
Siyue
Elegant Queen Room
Stayed in Jan 2024
Business travellers
29 review
10/10
Outstanding
Posted on Feb 22, 2024
Very satisfied, clean and elegant, with self-service laundry, supper, gym, and considerate room upgrade. I will choose Atour for business trips in the future.
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you for your five-star praise. Duoerjia has convenient transportation. It is very convenient to visit Dianchi Lake, Wanda and 1903 Park. The lobby provides self-service drinks and freshly ground coffee. The parking lot is large enough, the breakfast is rich enough, the gym has billiards and table tennis, there is a garden cat cafe on the top floor, and the laundry room is fully equipped with detergents from adults to children, from outerwear to underwear, and provides washing, drying and ironing services. It has a 300-square-meter multi-functional banquet hall with no columns and a large LED screen. I am very happy that you are here! I am even happier that you will come again!
Anonymous User
Superior 2-bed Room
Stayed in Jan 2024
Family
3 review
10/10
Outstanding
Posted on Feb 13, 2024
The room is comfortable and the service is great! A very satisfying stay.
This is my first time in Kunming, and I trust Atour. It is not far from Dianchi Park, and there are few people in the morning. I was not disappointed!
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you for your five-star praise. Duoerjia has convenient transportation. It is very convenient to visit Dianchi Lake, Wanda and 1903 Park. The lobby provides self-service drinks and freshly ground coffee. The parking lot is large enough, the breakfast is rich enough, the gym has billiards and table tennis, there is a garden cat cafe on the top floor, and the laundry room is fully equipped with detergents from adults to children, from outerwear to underwear, and provides washing, drying and ironing services. It has a 300-square-meter multi-functional banquet hall with no columns and a large LED screen. I am very happy that you are here! I am even happier that you will come again!
Guest User
Superior 2-bed Room
Stayed in Jan 2024
Family
10 review
10/10
Outstanding
Posted on Feb 11, 2024
Very pleasantly surprised, there is a midnight snack when checking in at 10pm, and there are many kinds of wonton stew, dumplings, rice noodles, etc. It's great. The hotel service is also superb. Every employee I met is very enthusiastic. When I left the hotel, I was given a New Year gift. It's worth it
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you for your five-star praise. Duoerjia has convenient transportation. It is very convenient to visit Dianchi Lake, Wanda and 1903 Park. The lobby provides self-service drinks and freshly ground coffee. The parking lot is large enough, the breakfast is rich enough, the gym has billiards and table tennis, there is a garden cat cafe on the top floor, and the laundry room is fully equipped with detergents from adults to children, from outerwear to underwear, and provides washing, drying and ironing services. It has a 300-square-meter multi-functional banquet hall with no columns and a large LED screen. I am very happy that you are here! I am even happier that you will come again!
Guest User
Elegant Queen Room
Stayed in Jan 2024
Family
2 review
10/10
Outstanding
Posted on Feb 11, 2024
It's very reassuring to stay at Atour Hotel when going out. It's guaranteed, the environment is good, the service is good, and it's clean. It's very comfortable to stay at
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you for your five-star praise. Duoerjia has convenient transportation. It is very convenient to visit Dianchi Lake, Wanda and 1903 Park. The lobby provides self-service drinks and freshly ground coffee. The parking lot is large enough, the breakfast is rich enough, the gym has billiards and table tennis, there is a garden cat cafe on the top floor, and the laundry room is fully equipped with detergents from adults to children, from outerwear to underwear, and provides washing, drying and ironing services. It has a 300-square-meter multi-functional banquet hall with no columns and a large LED screen. I am very happy that you are here! I am even happier that you will come again!
Anonymous User
Superior Queen Room
Stayed in Jan 2024
Family
21 review
10/10
Outstanding
Posted on Feb 8, 2024
Facilities: The usual style of Atour. The room is relatively clean and quiet.
Environment: It is very close to Kunming Children's Hospital. There is a Walmart supermarket nearby. There are many snacks nearby, such as rice noodles, pancakes, cakes, and fruits. It is a bit far from the subway. You can only take a taxi or ride a small electric bike to get around.
There are also many types of breakfast, such as rice noodles or rice noodles. Friends who are new here can try it.
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you for your five-star praise. Duoerjia has convenient transportation. It is very convenient to visit Dianchi Lake, Wanda and 1903 Park. The lobby provides self-service drinks and freshly ground coffee. The parking lot is large enough, the breakfast is rich enough, the gym has billiards and table tennis, there is a garden cat cafe on the top floor, and the laundry room is fully equipped with detergents from adults to children, from outerwear to underwear, and provides washing, drying and ironing services. It has a 300-square-meter multi-functional banquet hall with no columns and a large LED screen. I am very happy that you are here! I am even happier that you will come again!
Guest User
Superior 2-bed Room
Stayed in Jan 2024
Family
3 review
10/10
Outstanding
Posted on Feb 3, 2024
The room is really nice, the service is warm and thoughtful, the hotel environment is very quiet, parking is convenient, much more convenient than the central city, and it is also very close to the Haigeng Dam of Dianchi Lake.
Original TextTranslated by Google
Response from Property: Thank you for your five-point praise. Doer is committed to providing services with heart. Your recognition is our goal and motivation. Atour believes in neighborly service and treats guests as friends and family, making every trip feel like home. Doer looks forward to meeting you again.