Kunming HNA Flight Hotel

Kunming HNA Flight Hotel Reviews

Kunming HNA Flight Hotel

No. 1 Jichang East Road, Changshui International Airport, Guandu District, Kunming, Yunnan, 650200, ChinaView Hotel Details
Kunming HNA Flight Hotel
Kunming HNA Flight HotelKunming HNA Flight HotelKunming HNA Flight Hotel
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Guest Reviews of Kunming HNA Flight Hotel

8.7/10
873 review
Verified reviews
Location8.7
Amenities8.6
Service8.6
Cleanliness8.8
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All reviews(873)
Positive reviews(811)
Reviews with photos/video(94)
Offers pick-up/drop-offs(216)
Close to airport(153)
Easy to get around(136)
Convenient location(125)
Delicious breakfast(33)
Average sound insulation(24)
Friendly front desk staff(21)
Has facilities for children(4)
Negative reviews(62)
M268370****
Superior 2-bed Room
Stayed in Sep 2025
Travelling with friends
20 review
10/10
Outstanding
Posted on Oct 20, 2025
Excellent and very clean. The guy at the front desk provided fantastic service, and he was really handsome, with a military-like demeanor. You absolutely *must* get the breakfast; it's incredibly rich and varied.
Original textTranslated by Google
Response from Property: Thank you for your five-star review! Your satisfaction is our honor, and we are delighted to have provided you with a pleasant stay. Have a pleasant trip!
M38877****
Superior 2-bed Room
Stayed in Sep 2025
Family
1 review
10/10
Outstanding
Posted on Oct 10, 2025
Had a great experience! The airport shuttle service was fantastic! I booked this hotel because my flight was early and it's located very close to the airport, which is super convenient, especially with their shuttle service! The hotel environment is nice and the facilities are practical, though not particularly luxurious. However, the price was very reasonable, especially for the National Day holiday period!
Original textTranslated by Google
Response from Property: Thank you for your five-star review! Your satisfaction is our honor, and we are delighted to have provided you with a pleasant stay. Have a pleasant trip!
_WeChat254184****
Superior Queen Room
Stayed in Sep 2025
Couple
4 review
9.5/10
Amazing
Posted on Oct 4, 2025
Great value for money, convenient location, and excellent airport transfer service. Everything was good, except the front desk felt a bit like an airline counter, if you know what I mean, haha. But I think Hainan Airlines (HNA) is decent, and the hotel itself is quite spacious.
Original textTranslated by Google
Response from Property: Thank you for your five-star review! Your satisfaction is our honor, and we are delighted to have provided you with a pleasant stay. Have a pleasant trip!
Yonghengdehuiyi
Superior Queen Room
Stayed in Sep 2025
Solo traveller
28 review
10/10
Outstanding
Posted on Oct 29, 2025
The room was clean and tidy, and the hotel is close to the airport with convenient shuttle service. The front desk staff were very welcoming and the pickup driver was friendly, drove skillfully, and kept us entertained with conversation throughout the journey.
Original textTranslated by Google
Response from Property: 感謝您的五星好評!您的滿意是我們的榮幸,很高興能為您帶來一次愉快的入住體驗。祝你旅途愉快!
Mr . liu
Superior Queen Room
Stayed in Jul 2025
Business traveller
1 review
10/10
Outstanding
Posted on Aug 25, 2025
For such an affordable price, the room environment was absolutely satisfactory. The biggest surprise was the complimentary airport drop-off service. They even handled all my luggage! I immediately felt like I got an amazing deal. Loved it, loved it!
Original textTranslated by Google
Response from Property: 感謝您的五星好評!您的滿意是我們的榮幸,很高興能為您帶來一次愉快的入住體驗。祝你旅途愉快!
_WeChat52764****
Superior 2-bed Room
Stayed in Jul 2025
Business traveller
179 review
10/10
Outstanding
Posted on Aug 18, 2025
This hotel is very close to Kunming Changshui Airport, and they offer a shuttle service, which is incredibly convenient for late-night arrivals or early morning departures. The front desk staff are very friendly, the room is spacious and clean, the bedding is spotless, and the facilities are comprehensive.
Original textTranslated by Google
Response from Property: 非常感謝您選擇入住我們酒店,並抽出寶貴時間分享您的入住體驗!您對我們的交通、衞生、服務感到滿意,我們倍感榮幸!您的認可對我們來説是最大的鼓勵。期待您的再次光臨,祝您旅途愉快!
M7834****
Superior Queen Room
Stayed in Jul 2025
Business traveller
77 review
10/10
Outstanding
Posted on Aug 4, 2025
The hotel is very close to the airport, making airport transfers super convenient. The facilities are comprehensive, clean, and upscale, offering great value for money. The service is top-notch, always available when called upon, and very professional.
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6/7
Response from Property: 非常感謝您選擇入住我們酒店,並抽出寶貴時間分享您的入住體驗!您對我們的交通、衞生、服務感到滿意,我們倍感榮幸!您的認可對我們來説是最大的鼓勵。期待您的再次光臨,祝您旅途愉快!
RUDY WU
Superior Queen Room
Stayed in Sep 2025
Couple
4 review
8.0/10
Very Good
Posted on Nov 3, 2025
Location only 10 minutes to kunming airport
Response from Property: 感謝您的好評!您的滿意是我們的榮幸,很高興能為您帶來一次愉快的入住體驗。祝你旅途愉快!
Anonymous User
Superior 2-bed Room
Stayed in Jun 2025
Business traveller
8 review
6.5/10
Posted on Jul 29, 2025
The rooms are decent. The airport shuttle service is a nice perk. The staff are professional and the soundproofing in the rooms is standard. It's a good option if you need to catch a flight. Very convenient. Ordering food delivery to the hotel is also easy.
Original textTranslated by Google
Response from Property: 感謝您的好評!您的滿意是我們的榮幸,很高興能為您帶來一次愉快的入住體驗。祝你旅途愉快!
M430653****
Superior 2-bed Room
Stayed in Nov 2025
Business traveller
2 review
10/10
Outstanding
Posted on Dec 7, 2025
The room is spacious, bright, and clean! Kunming Changshui International Airport shuttle service: Excellent Service: Very attentive
Original textTranslated by Google
Zhenshiruzhuhoucaihuipingjiademeinv
Deluxe Queen Room
Stayed in Apr 2025
Business traveller
12 review
10/10
Outstanding
Posted on Aug 3, 2025
✈️ 5-minute express access, the top choice for overnight layovers. Located just a stone's throw from Changshui Airport Terminal, it's a lifesaver for early morning flights, truly achieving "land and relax." 🛋️ The decor and color scheme are exquisitely matched! The room bedding is incredibly skin-friendly, and the soundproofing is excellent. 🚗 Free parking + shuttle service perks. Exclusive benefits for self-driving travelers! Continuous stays include round-trip airport transfers, and the parking lot has huge spaces, with charging stations available for new energy vehicles.
Original textTranslated by Google
Response from Property: 非常感謝您選擇入住我們酒店,並抽出寶貴時間分享您的入住體驗!您對我們的交通、衞生、服務感到滿意,我們倍感榮幸!您的認可對我們來説是最大的鼓勵。期待您的再次光臨,祝您旅途愉快!
Piaoliangchongjiejie
Deluxe Queen Room
Stayed in Oct 2025
Couple
8 review
1.0/10
Posted on Nov 19, 2025
Absolutely terrible, do NOT book this hotel! Unless you're trying to save money, then don't mind me. The hygiene is horrendous. After I booked, I went to check it out in person and wanted to cancel, but they wouldn't refund me. They privately asked me to transfer 100 RMB for a cleaning fee. I literally only stepped inside for ten minutes and wanted to leave, but they still refused to let me cancel. I didn't even get to lie down on the bed. It's truly awful.
Original textTranslated by Google
Response from Property: Hello guest, thank you very much for your patronage. We have received your feedback and are very sorry for the unpleasant experience. We will strengthen our efforts to address the issues you raised and provide relevant training. At the same time, based on your description, we will also learn about the situation of our staff and conduct focused training to improve their professionalism. We look forward to your next stay and welcome your valuable feedback.
Donghaikaoyu
Superior 2-bed Room
Stayed in Sep 2025
Couple
66 review
9.2/10
Great
Posted on Oct 8, 2025
Transportation: Very close, only a 10-minute drive from the airport entrance. Hygiene: Clean. Environment: The room is quite spacious, with panoramic floor-to-ceiling windows, and both the bed and pillows are very soft. Service: The front desk's professionalism needs improvement; at the very least, they should ask guests for their flight time before booking their airport shuttle.
Original textTranslated by Google
Response from Property: 非常感謝您選擇入住我們酒店,並抽出寶貴時間分享您的入住體驗!您對我們的交通、衞生、服務感到滿意,我們倍感榮幸!您的認可對我們來説是最大的鼓勵。期待您的再次光臨,祝您旅途愉快!
Jiamushan
Deluxe 2-bed Room
Stayed in Sep 2025
Other
2 review
2.0/10
Posted on Oct 7, 2025
Giving this hotel a 1-star rating is out of deference to Trip.com. Their so-called 'special service' of airport pickup?! I told them beforehand I'd be landing around 11 AM and to contact the hotel. The hotel then told me to contact the driver directly. When I landed, I contacted the driver and told him I'd be about half an hour. He said 'okay'. But less than 10 minutes later, he told me he was leaving in 4 minutes. What the hell? If you can't provide the pickup service, don't claim to have it. In the end, I had to take a taxi myself. Luckily, Trip.com customer service was great and handled the situation. Also, the hotel doesn't have any USB charging ports!!
Original textTranslated by Google
Response from Property: Hello guest, thank you very much for your patronage. We have received your feedback and are very sorry for the unpleasant experience. We look forward to your next stay and welcome your valuable feedback.
M28137****
Superior Queen Room
Stayed in Sep 2025
Couple
8 review
6.0/10
Posted on Oct 6, 2025
The room hygiene was acceptable, and the facilities were average, but the breakfast was plentiful. Honestly, unless you have an early morning flight or arrive very late at night, there's really no need to stay here! The airplane noise is deafening and constant! Actually, getting a taxi in Kunming is very convenient, and the city isn't that big. Staying downtown would still give you plenty of time to catch your flight!
Original textTranslated by Google
Response from Property: Thank you for your positive review! Your satisfaction is our constant pursuit, and we are delighted to have provided you with a pleasant stay. Have a pleasant trip!