Vienna International Hotel (Kunming Xinluoshiwan South Bus and Subway Station) Reviews
Vienna International Hotel (Kunming Xinluoshiwan South Bus and Subway Station)
1F, Building 4, Junfa Guanyunhai Qianyunhui, Xinluosiwan Trade City, Caiyun North Road, Guandu District, Kunming, Yunnan, ChinaView Hotel Details
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Vienna International Hotel (Kunming Xinluoshiwan South Bus and Subway Station) Guest Reviews
4.7/5
Outstanding
1136 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1136)
Positive reviews(1114)
Reviews with photos/video(157)
Awesome amenities(120)
Easy to get around(114)
Friendly front desk staff(89)
Classy environment(85)
Delicious breakfast(69)
Many amenities(54)
Close to metro(52)
Stayed multiple times(13)
Negative reviews(22)
Jagaas
Superior Twin room
Stayed in Feb 2025
Family
47 review
4.7/5
Amazing
Posted on Mar 14, 2025
We are first time in Kunming, and first hotel was nice , clean and comfortable, near by metro station, all around convenient to have a dinner or lunch. Close to flower market.
Response from Property: 【💖入住滿意 強烈推薦💖】收到啦、收到啦~小維得到了您的認可是小維維最大的心願。感恩小維遇上了給予五星好評的客官。小維一定不負重望再次努力提升自己哦。小維一直都關注着客人在入住期間的感受,同時積極提高自身的專業水平和服務標準,力求讓客官能感受到回家一般的温馨,小維是一家語音智能客控酒店,提供人性化鄰居般的服務,設施和設備硬件都是精心設計的呢,房間裏面的物品包括毛巾,拖鞋,礦泉水等等都是不額外收費的,所以客官可以放心使用呦。而且樓下就是地鐵,昆明站和昆明南站地鐵直達衹需要20多分鐘,非常歡迎您無論商務出差或是旅行再次選擇我們酒店!
Haihong
Superior Twin room
Stayed in Jan 2024
Couples
5 review
3.0/5
Posted on Feb 19, 2024
This hotel is located in a building which has to share elevators with others floors. It makes me feel not safe. Not much things around this hotel to eat or see, you have to take 30 minutes subway to downtown or attractions. Taking about the room, it’s big and new with voice commands. However, the voice commands control the air conditioner which makes me crazy. You have to say the correct words to control it. After I checked in, I have tried many times to operate the air conditioner but it did not work for me. I called the front desk, they send people to control but still didn’t work. After many times trying, he figured out the correct words to say. OMG… if you don’t speak mandarin, don’t stay here.
Another big problem is cleaning, see the pictures that I posted, they never clean the floor. I never heard sound of vacuum, the floor still dirty as the first day I checked in.
The breakfast is simple but cold, even in the heater. Don’t know why.
Overall, it is okay if you don’t mind the problems that I mentioned.
Response from Property: Dear guest, thank you for staying with us and leaving us your valuable comments. We have been committed to creating a warm and sweet home for you. Your comfort and ease is our highest pursuit. We look forward to seeing you again!
Guest User
Standard Double Room
Stayed in Jun 2024
Business travellers
4 review
5.0/5
Outstanding
Posted on Jul 27, 2024
Excellent experience
Response from Property: 尊敬的客户,非常感謝您入住維也納國際並留下寶貴的意見, 這些意見對我們很重要,我們將繼續努力並不斷完善我們的設施設備(或服務標準)。希望能有機會繼續為您提供服務,真誠期待您的下次光臨!
Guest User
Superior Double room
Stayed in Apr 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on May 13, 2024
The guys and girls at the platform were very nice and the service was enthusiastic. There was also a robot that delivered things, which was very nice! The room was very clean, especially the bathroom. The mirror, toilet, etc. were all very clean. The room I booked was close to the community, and it was super quiet when I closed the window at night. Breakfast was on the 27th floor, and it was very comfortable to eat breakfast while enjoying the scenery.
Original TextTranslated by Google
Response from Property: Thank you for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again!
Guest User
Standard Double Room
Stayed in Apr 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on May 8, 2024
The stay experience is quite good. The room is very clean, the bedding is comfortable, the breakfast is self-service and quite rich, the location is right next to Luoshiwan, and the transportation is convenient. The front desk service is also very good, and any problems are handled in a timely manner, which makes me feel very considerate.
Original TextTranslated by Google
Response from Property: Thank you for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again!
Guest User
Superior Double room
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 14, 2024
The hotel is in a great location, next to the subway station and bus station, which makes travel convenient. It is also close to Luoshiwan Commercial City, so shopping is also convenient. The service staff are very enthusiastic and satisfactory, and it is worth recommending!
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for staying at Vienna International and leaving your valuable comments. These comments are very important to us. We will continue to work hard and constantly improve our facilities and equipment (or service standards). I hope to have the opportunity to continue to serve you and sincerely look forward to your next visit!
Liuyefeidao
Superior Double room
Stayed in Mar 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Apr 8, 2024
The hotel is in a good location, the room is clean, the voice control is convenient, and the front desk service is good
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for staying at Vienna International and leaving your valuable comments. These comments are very important to us. We will continue to work hard and constantly improve our facilities and equipment (or service standards). I hope to have the opportunity to continue to serve you and sincerely look forward to your next visit!
Guest User
Superior Double room
Stayed in Aug 2024
Other
7 review
1.0/5
Posted on Sep 28, 2024
No more cleaning even if called for cleaning
Very poor service attitude at the front desk
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Superior Twin room
Stayed in Jan 2024
Family
7 review
5.0/5
Outstanding
Posted on Feb 15, 2024
Very good
We arrived at the hotel at 10pm because we went to the wrong Vienna before😭
When we arrived at the front desk, the lady saw that we were a family of 4 and helped us upgrade to a superior twin bed. She also asked about our floor preferences. The cleanliness was excellent, very good!
The best night of sleep since the New Year
Original TextTranslated by Google
Response from Property: Thank you for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again!
bjtlytt
Deluxe Triple Room
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 14, 2024
A family of three lives here very well, with high cost performance, not crowded and not wasteful. It is very close to the subway and there are supermarkets around, so it is convenient for shopping. Maybe because of the festival, some shops around are closed, but there are also shops open, so it is convenient to eat. We arrived in Kunming that night. We went to Dounan Flower Market. We went to Yunnan Provincial Museum the next morning. We left Kunming South Station in the afternoon. It is very convenient to stay here, highly recommended
Original TextTranslated by Google
Response from Property: Xiao Wei is very grateful for the strong recommendation and five-star praise left by the guests. Xiao Wei hopes that you can enjoy these facilities and services to the fullest. Whether you are traveling for business or leisure, staying at Vienna International Hotel will definitely make you feel comfortable and warm, and your trip will be worthwhile.
CHIAOCHU
Superior Twin room
Stayed in Dec 2023
Family
3 review
4.0/5
Very Good
Posted on Feb 17, 2024
I have stayed at a Vienna Hotel before and had a good impression. This time I deliberately chose a Vienna Hotel near Kunming. As expected, it is near the subway station, about 200 meters away. The transportation is very convenient. Unfortunately, the lobby is being renovated, so there is a slight inconvenience.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying with us and leaving us your valuable comments. We have been committed to creating a warm and sweet home for you. Your comfort and ease is our highest pursuit. We look forward to seeing you again!
Chachaboyasician
Deluxe Twin room
Stayed in Jun 2024
Travel with friends
11 review
3.2/5
Posted on Jul 23, 2024
The room hygiene is poor. The floor is sticky and there are big holes from cigarette butts on the sofa.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Deluxe Twin room
Stayed in Jun 2024
Solo travellers
1 review
4.0/5
Very Good
Posted on Jul 9, 2024
I booked it for a friend who stayed at the hotel and reported that the hotel is very good. It is clean and the service staff is warm and hospitable. It is a very good hotel.
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for staying at Vienna International and leaving your valuable comments. These comments are very important to us, and we will continue to work hard and continuously improve our facilities and equipment (or service standards). We hope to have the opportunity to continue to serve you and sincerely look forward to your next visit!
Guest User
Superior Double room
Stayed in Oct 2023
Other
2 review
4.2/5
Very Good
Posted on Nov 23, 2023
I am a frequent guest of Vienna International Hotel. The safety and hygiene are very good. This hotel is very close to the subway entrance and it is very convenient to take Line 3 to Kunming Station.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying with us and leaving us your valuable comments. We have been committed to creating a warm and sweet home for you. Your comfort and ease is our highest pursuit. We look forward to seeing you again!
Guest User
Deluxe Double room
Stayed in Oct 2023
Solo travellers
3 review
5.0/5
Outstanding
Posted on Nov 6, 2023
The room is very clean. You need to swipe your card to go up and down. It's a high floor but very quiet. It's next to the subway and very convenient. The front desk service is very proactive and the auntie on the floor is also very polite.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying with us and leaving us your valuable comments. We have been committed to creating a warm and sweet home for you. Your comfort and ease is our highest pursuit. We look forward to seeing you again!