Soluxe Hotel Reviews

Response from Property: Dear Guest:Warm greeting from Soluxe Hotel KunMing! We are very sorry that we failed to provide you with a good stay experience. We apologize to you for the problems you mentioned sincerely. We have been constantly upgrading and improving the facilities and equipment. Please contact us in advance before your next check-in and we will arrange a quiet room for you that has been upgraded and completed. We look forward to your visit again. Wish you a happy life!尊敬的宾客：您好！很遗憾未能让您拥有良好的入住体验。对于您提到的酒店设施较为老旧、空调声音大以及床垫过硬等问题，我们在此向您致以最诚挚的歉意。在经营过程中我们一直在不断升级、完备设施设备，若您下次入住可提前联系酒店总机，我们会为您安排已经升级完备、安静的房间。真诚期待您的再次光临，相信届时会给您带来全新的感受和满意的服务，祝您生活愉快！

Response from Property: Dear guest: Warm greeting from Soluxe Hotel KunMing! We are delighted that you had a wonderful time at Soluxe Hotel KunMing and gave us such a high evaluation. We are deeply honored. Soluxe Hotel KunMing is located in the core area of the south of Kunming - the First City of South Asian Style. The surrounding supporting facilities are complete, and it can provide you with one-stop services for shopping, dining and entertainment, allowing you to enjoy convenience and pleasure. The hotel has new delicacies such as the Wild Mushroom Crossing-the-Bridge Rice Noodles and the Golden Soup Wild Mushroom Hot Pot. We look forward to your revisit to experience them. We are looking forward to welcoming you again and creating more wonderful memories for you!尊敬的宾客：您好！很高兴您在昆明阳光酒店度过了美好的时光，并给予我们如此高的评价，我们深感荣幸。昆明阳光酒店地处昆明南市区核心位置——南亚风情第壹城，周边配套设施完善，能够为您提供购物、餐饮、娱乐的一站式服务，让您尽享便捷与乐趣。酒店上新野生菌过桥米线、金汤野生菌火锅等美食，期待您的再次光临来体验，我们期待着再次迎接您的到来，为您创造更多美好的回忆！

Response from Property: Dear guest: Hello! Thank you for choosing to stay at Kunming Sunshine Hotel and sharing such a thoughtful review! We are very happy to bring you a pleasant journey experience! We are honored to receive your recognition of the front desk service, room experience and breakfast. Your satisfaction is the greatest encouragement to us, especially the "sincere smile" and "intimate service" you mentioned, which is exactly the service concept we have always adhered to. We look forward to continuing to provide you with "home-like" comfortable service when you come to Kunming next time. I wish you a happy life and a good mood on your journey!

Response from Property: 尊敬的賓客：您好！非常感謝您對昆明陽光酒店的高度評價和認可！我們非常高興得知您在入住期間享受到了舒適的住宿體驗，並對房間的整潔、周邊便利的環境以及我們的服務感到滿意。您的肯定是我們不斷進步的動力！特別感謝您對前台服務和早餐自助餐券的讚賞，目前我們有禮遇六選一，禮遇豐富，可以讓客人挑選自己滿意的一項。我們會繼續努力為每一位客人提供優質的服務和貼心的體驗。期待您下次光臨，我們將一如既往地為您提供温馨舒適的入住體驗！祝您生活愉快，期待再次與您相遇！

Response from Property: 尊敬的賓客：您好！感謝您選擇入住昆明陽光酒店，並給予滿分評價！您的認可讓我們倍感榮幸，尤其是“用料考究”“設計大氣”等關鍵詞，正是我們秉持品質服務理念的體現。商旅勞頓，我們願始終做您路上的“暖心驛站”，期待下次為您準備更多驚喜！祝您生活愉快！

Response from Property: 尊敬的賓客：感謝您選擇入住昆明陽光酒店並分享如此用心的點評！得知您在高樓層客房收穫了絕佳的城市景觀與滇池夜色，且對商業街的便利位置感到滿意，我們倍感欣喜。您的認可對前台團隊是莫大的鼓勵，我們始終追求以熱情周到的服務和迅速響應，為客人打造"家外之家"的體驗。您提到的客房整潔與細節服務，已傳達給客房部與各部門同事，大家的努力因您的肯定而更有意義。再次感謝您的厚愛，我們的團隊已準備好以更用心的服務，迎接您的下次光臨！祝您生活愉快！

Response from Property: 尊敬的賓客：您好！非常感謝您給予昆明陽光酒店的好評！我們非常高興得知您對酒店的地理位置、房間設施、衞生、服務以及早餐感到滿意。5號線福海站緊鄰酒店，確實為出行提供了極大的便利。同時，我們一直致力於為客人提供整潔舒適的住宿環境和熱情周到的服務，您的認可是對我們最大的鼓勵。關於早餐，我們會繼續豐富種類，確保滿足不同客人的口味需求，同時地下車庫的便利性也可以為每一位自駕出行的客人提供了更多選擇。再次感謝您的寶貴反饋，期待您的再次光臨，我們將繼續努力為您提供更優質的入住體驗！祝您生活愉快！

Response from Property: Dear guest: Hello! Thank you very much for your support and love for Kunming Sunshine Hotel! We are very happy to know that you are satisfied with the hotel's customer service, modern facilities and safe environment. Your recognition is the driving force for our continuous progress. Thank you especially for praising Xiao Wen at the front desk. Her enthusiastic service is the embodiment of our team spirit. We will convey your praise to her and believe that she will be greatly encouraged. All our staff are looking forward to your visit again and are willing to provide you with a more warm and comfortable stay experience! If you have any needs or suggestions, please feel free to contact us. I wish you a happy life and look forward to seeing you again!

Response from Property: 尊敬的賓客：您好！非常感謝您昆明陽光酒店的認可與好評！我們非常高興您喜歡酒店的夜景和滇池的美景，您的滿意是我們最大的動力。房間的整潔和舒適是我們一直追求的標準，小汪的服務能得到您的讚賞，我們倍感欣慰。酒店周邊交通便利，距離地鐵5號線福海站步行僅需3至5分鐘，能為每一位入住昆明陽光酒店的客人在出行中，帶來更多便捷。期待您的再次光臨，我們將繼續為您提供優質的服務和美好的入住體驗！祝您生活愉快！

Response from Property: 尊敬的賓客：您好！感謝您給予昆明陽光酒店的滿分評價！我們非常高興聽到您對温小姐的服務感到滿意，她的貼心與甜美笑容是我們酒店的驕傲。酒店位於便利的位置，地處南亞風情第壹城，距離地鐵5號線福海站步行僅需3至5分鐘，同時酒店客房位於29層至41層，高層景觀房為您和每一位入住的客人提供了絕佳的視野。您的肯定是我們不斷進步的動力，期待您的再次光臨，我們將繼續為您提供優質的服務！

Response from Property: 尊敬的賓客：您好！感謝您選擇入住昆明陽光酒店，並抽出寶貴時間分享您的入住體驗。昆明陽光酒店位於滇池路555號，地處南亞風情第壹城商圈繁華地帶，交通便利，酒店距離地鐵5號線福海站步行僅3-5分鐘。我們非常高興得知您對此次入住感到滿意。我們一直致力於為客人提供舒適、高品質的住宿環境，您的認可是對我們工作的最大鼓勵。前台小哥哥的服務能得到您的讚賞，我們倍感欣慰。我們始終要求員工以熱情、周到的態度服務每一位客人，同時我們也特別注重為客人提供安靜的休息環境，確保您在繁忙的都市中也能享受到寧靜的時光。您的滿意是我們不斷進步的動力，在早餐方面，我們精心準備了豐富多樣的菜品，尤其注重融入地方特色，希望能為您的此次行程增添一份美好回憶。再次感謝您的支持與好評，期待您的再次光臨，祝您生活愉快！

Response from Property: Dear guest: Hello! Thank you for choosing to stay at Kunming Sunshine Hotel and sharing such a thoughtful review! Your recognition is our greatest motivation~ We are glad that you are satisfied with the space and high cost performance of our suites. We have been committed to providing guests with a spacious and comfortable stay experience. Hearing you praise the perfect facilities and five-star hygiene standards also encourages our team! The hotel is located in the core area of ​​the South Asian Style No. 1 City, and it is only a 3 to 5-minute walk from Exit C of Fuhai Station on Metro Line 5. We are also very happy to bring you a convenient shopping and dining experience. We look forward to your next visit and continue to create more surprises for you! I wish you a happy life!

Response from Property: Dear guests: Hello! Thank you for choosing to stay at Kunming Soluxe Hotel and leaving a high score. Your feedback is recognition and encouragement for our work. We are glad that you were satisfied with the front desk service, and we have shared your praise with our team. Our service team is always committed to providing warm, thoughtful and meticulous service to ensure that your stay is as pleasant and comfortable as possible. We will cherish your recognition and will continue to work hard to hold ourselves to higher standards to ensure that you can still feel this unique beauty and comfort when you stay next time. We look forward to seeing you again!

Response from Property: 尊敬的賓客：您好！很高興您能喜歡我們酒店的高樓層景觀與前台的服務！我們一直努力為客人打造舒適且難忘的入住體驗：高樓層的絕佳視野可讓您盡覽城市的繁華盛景；前台團隊熱情服務是我們用心的體現。您的滿意就是我們前進的動力，誠摯期待您的再次光臨，酒店將時刻準備為您創造更多的精彩！祝您旅途愉快！