Had a really enjoyable stay at Mulan Huayue Hotel during our visit to Zhouzhuang Ancient Town.
The service was exceptional from start to finis. When we arrived, the staff came to pick us up from the admission gate and helped carry our luggage to the hotel, which was especially helpful since the old town streets can be a bit tricky with bags.
We arrived before check-in time, and since the rooms were ready, the owner let us look at the available rooms and choose the one we preferred based on the view. It was a small gesture, but it made us feel very welcome.
The location is also excellent. Since the hotel is located inside the ancient town itself, we could simply step outside and start exploring the canals, bridges, and old streets without needing any additional transport. It was especially nice to wander around early in the morning and at night when there were fewer crowds.
The hotel also has two super cute cats that were always hanging around and made the place feel even more homely.
We tried the hotel's restaurant and were impressed by the food. Our favorite dish was the 酸菜肉丝炒芦苇根, which was delicious and something we hadn't tried before. The food was slightly on the salty side for our taste, but overall we enjoyed everything we ordered.
When it was time to head to our next hotel in Suzhou, the owner helped arrange a car for us (150 RMB). The driver was very knowledgeable and shared lots of interesting information along the way, which made the journey much more enjoyable.
Another thing I appreciated was how attentive the owner was. When we ran out of drinking water, she personally brought three more bottles to our room without us having to ask multiple times.
Overall, this was one of those places where you can really feel the warmth and hospitality of the owner. It made our stay in Zhouzhuang much more memorable, and I wouldn't hesitate to stay here again.