Holiday Inn KUNSHAN HUAQIAO by IHG

Checked in at 22:00 Hrs. I have booked 2 rooms for 4 adults and 1 child. When I went to check in, the receptionish said there is no staff to add an extra bed even if we pay for it. It was very disappointing to hear at 10pm in such a good hotel there is no one to arrange an extra bed. Check in experience was very horrible, they allocated the 2 rooms in separate floors when I specifically mentioned I needed adjacent rooms or rooms in the same floor. And then I had to come back again where one of their managers who was relaxing all this time came and got this done. disappointing experience. Hotel was very nice, the surroundings were very good, definitely need more attentive and trained staff who can think of customer experience.

A bit far from downtown but nice garden

Exceptional weekend outside of Shanghai, and its just a subway stop (Guangming Road, Line 11) and a short cab ride away. A good chunk of the wetlands is in the hotel vicinity, a good walk or bike ride can still be done by anyone. Yes, there's a railway system nearby, and the trains do get loud when they pass, but not a deal breaker. Buffet dinner was good, buffet breakfast was ok. Most cost effective trip I've taken for a long time. Much thanks to George for his awesome service.