Kunshan Villas

I had a wonderful time there, my husband and I went to celebrate our anniversary and the hotel was kind enough to give us an upgraded room with a bottle of red and excellent follow through service. Breakfast and dinner at the hotel were amazing also. The pool was not what we expected so we didn't use it but everything else was truly excellent from check in to check out...would definitely do it again!

The hotel room facilities are very good, and the view facing the lake is stunning. It is very close to the entrance of Zhouzhuang Ancient Archway and can be reached within 10 minutes by taxi. The service must be praised. Call in advance to understand your needs before checking in and do your best to make arrangements. Very satisfied, the best choice when visiting Zhouzhuang.

We spent 3 nights at the Fairmont on Yangcheng Lake recently the second week of Chinese New Year. The hotel and accomodation was excellent. We were kindly upgraded to the Fairmont Gold floor and were fantastically looked after by the team there. The rooms were large, with good facilities and quality finishing (loved the shower especially). The hotel has massive gardens and outdoor activities to do (we did some Archery) and is linked to a farm as well. It also has an indoor pool and gym area too. With the weather so cold the outdoor activities were limited (no Kayaking etc). It would have been good if they had a table tennis / pool table / darts area for indoor activities. With the location there are no supermarkets or restaurants near by so you are restricted to the hotel. The breakfast buffet was expansive and great quality. The room service options were varied and good quality and they did have a Chinese restaurant open each night. The buffet restaurant is only open at night on the weekend. If we came again we would come in warmer weather when the water sports were open and the outdoor pool was open to really get the most out of the stay.

Facilities: We booked 3 rooms, one of which is a suite. If you bring children, you can sleep in a small bed alone. There is air conditioning, floor heating and a bathtub in the room~ Hygiene: At first glance, you can tell that the proprietress is very attentive and the room is very clean. Environment: The environment is really good. When you walk in, there are trees, rivers and smoke. It feels like you are in Lijiang. Life is very slow~ Service: The hostess of the B&B picked us up at the gate, took us in, and introduced us to the scenic spots along the way, which was great! Tickets to Zhouzhuang Ancient Town for two persons: The room we booked includes tickets, which is very convenient~ Self-service freshly ground coffee for two people: the coffee machine is self-service, and tea is also self-service. There are also many fruits, sugars, and snacks. It is recommended~

The location is quite remote, it is at the end of the ancient town. However it is a quiet and clean place. However, the mattress is not very comfortable. In front of the alley are two friendly vendors selling chestnut cakes, the cakes are also very delicious. In general, everything is good except for the remote location, advice to consider for those with a lot of luggage. Carrying over some very large bridges, my arms were tired after that :( . You should contact your boss for support

This hotel is attached to a mall. It’s one of the better hotels in the area. Check in is not on the first floor make sure to confirm with the bell boy.

A nice location in central Kunshan makes this hotel a good choice for those who want to get to know the city - it's a short walk from shopping centres, restaurants and there is a large wet market just opposite. While the establishment would not win any great accolades for luxury, we were pleasantly surprised by the wonderful breakfast nook situated on a third floor annex adjacent to a pleasant roof garden (although no swimming pool). The breakfast itself was acceptable and I have no complaints about the service either. There is a lovely park behind the hotel also, perfect for children to play and evening strolls.

The hotel has a strategic location and is convenient for travel (very close to Tinglin Garden). The lobby is elegant and grand, the rooms are clean and comfortable, and the restaurant has rich ingredients. Ms. Chang at the front desk was warm and thoughtful, with detailed introductions and a sweet smile. She also provided us with a baby cot in the guest room; the lobby staff greeted us warmly and helped us carry our luggage. As for flaws, the door from the basement to the elevator room is not automatic, and there are steps, making it inconvenient to carry large luggage or strollers; there is a strong smell of cigarette smoke in the men's area of ​​the lobby bathroom. But despite its faults, it was a great stay.

The room is big enough and spacious, and the service is very good. The breakfast buffet is rich and of good quality. It also comes with two complimentary Japanese food. It is super cost-effective. I chose the hotel based on the hotel rankings on Ctrip. It is very objective. Overall, I am very satisfied👍

The veteran ********* management team hotel, not to mention the good places. In view of the problem that needs to be improved in this check-in experience 1: The room delivery time, the delivery time is longer, although I was told when ordering, whether there is a problem with the process and the convenience of production, it is better to order takeaway! 2. Answer the phone when ordering food and say hello. Can the hotel answer the phone? 3 The front desk will check out at noon and there is only one person at the peak, and there is no smile and affinity. 4 The marble mirror treatment in the lobby is recommended to be carried out at night when the customer is not high. Marble mirror finish while checking out at the front desk