Guest User
May 3, 2025
1. Checked out from 2nd to 3rd. We had seen the room in advance when we arrived on the 2nd. It was on the first floor, just like what we saw online, perfect. But when we went to the room at night, we smelled a strong smell of sewer backflow mixed with the fragrance of aromatherapy. It was completely uninhabitable. Then they said they would change us to a king-size room. They said they were all similar, so we agreed to change rooms. But when we went to the new room, we found that the blinds on the window of the room were broken. The room was facing the side of the road and it was light-permeable. We asked the waiter to change us to another room. Their rooms were full. So they asked them to repair it or find a piece of cloth to help cover it. Because there were two girls, it was really inconvenient. As a result, the waiter found a pillow, took it over and saw that it couldn't cover it at all, so we asked them how to solve it. Then she said she would ask the store manager. After the store manager came, his attitude was very good. He said that the room was full and they could only use a pillow to cover it. Then the pillow and the pillow just covered half of it. I slept there last night, and then they sent fruit.
2. They said breakfast would be between 8 and 11 the next day, so we thought we would go at 10:30 so we could eat and go out to play. But when we got there, there were only leftovers and cold milk, and it was still cold. In the end, we could only... since we knew the room was full, we should have known the number of people dining there, and we should have made more preparations. There were several tables of people who arrived at the same time as us, and we could only say that we barely ate a little. There was also a family with children who said when they left: Let's go, let's go buy some more food, we're not full yet.
3. I hope the local customs department will pay attention to the problem of odor coming from the floor drain on the first floor, so as not to give other tourists a bad experience. I also hope that every time you visit a room, you will remember to check if the curtains are damaged and replace them in time, and don't make excuses saying that you didn't have time yet.
4. In general, apart from the above problems, everything else about the room is very good, the environment is also very good, the sound insulation is also very good, and it is also very close to the Kuche Palace. I highly recommend it.
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