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Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(59)
Positive reviews(59)
Reviews with photos/video(19)
Awesome stay(16)
Awesome rooms(16)
Relaxing hot springs(16)
Friendly staff(15)
Large rooms(10)
Tasty dinner(6)
Offers pick-up/drop-offs(5)
Delicious buffet(5)
Guest User
Main Building Standard Japanese Style Room - Non-Smoking
Stayed in Mar 2025
Family
2 review
4.7/5
Amazing
Posted on Apr 9, 2025
Supportive staff. Services oriented. Fair selection on buffet.
Guest User
Stayed in Nov 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jan 17, 2024
good hotel and good food
Guest User
Annex Building Sukiya-style Japanese-style Room -Non Smoking
Stayed in Feb 2025
Family
22 review
5.0/5
Outstanding
Posted on Mar 23, 2025
An old hot spring hotel, with a large room and a nice view outside the window. We booked a Japanese style room (few domestic guests). The hot spring is very comfortable, one night stay and two meals, buffet style, good service, and they greeted everyone they met. There were performances at night, just like a resort hotel. The hotel has a shuttle bus to the station, which is not suitable for our time. It only takes 5 or 6 minutes to walk. It is also very close to Yubatake, about 7 or 8 minutes to walk, and Nishikawahara Park is also on the way. You can walk around. Not bad, not bad.
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Guest User
Main Building Standard Japanese Style Room - Non-Smoking
Stayed in Feb 2025
Travel with friends
1 review
4.5/5
Great
Posted on Mar 18, 2025
After completing the check-in procedures in the lobby, the waiter will bring a translation machine to introduce the hotel facilities, but the waiter who came to serve seemed a little impatient and in a hurry.
The room is big, clean, spacious and comfortable, with 1 bathroom and 2 toilets.
The large bath has an open-air hot spring, the locker room has a massage chair, and there is a water machine and popsicles outside the locker room, so you can enjoy it after taking a bath.
The breakfast and dinner buffets are average, but the Kaiseki cuisine is good. If you want to upgrade to Kaiseki cuisine, you need to email/call the hotel.
There are Yumomi and Taiko performances in the evening, and the audience can also participate in Yumomi.
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快樂媽咪
Main Building Standard Japanese Semi Western-Style
Stayed in Jan 2025
Family
11 review
5.0/5
Outstanding
Posted on Feb 14, 2025
Great hot spring hotel with shuttle bus round trip
Very convenient to the hot spring town and the station
The dinner buffet was great with a wide variety of dishes
The breakfast is also very rich, better than the average hot spring hotel
The meals are much better!
The hot springs are also great and there are shows to enjoy and interact with.
Highly recommend to friends!
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Anonymous User
Main Building Standard Japanese Style Room - Non-Smoking
Stayed in Jan 2025
Family
3 review
3.7/5
Posted on Feb 7, 2025
The overall appearance is average, the service is ok, the downside is that you have to walk up a slope to get to the bus station, the dinner buffet is average, not many styles, and the breakfast selection is relatively small
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Christopher John
Annex Building Sukiya-style Japanese-style Room -Non Smoking
Stayed in Jan 2025
Family
2 review
4.7/5
Amazing
Posted on Feb 10, 2025
The room is clean, dinner and breakfast are buffet style with many choices, and there is a shuttle bus to and from the bus station and Yubatake. The hot spring is very big, and there are performances at night, which makes adults and children happy.
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Guest User
Main Building Standard Japanese Style Room - Non-Smoking
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 23, 2025
Very good hotel, the hot spring is also very comfortable, the room is spacious and comfortable, the service is precise and efficient. It is a good example of Japanese hotels that are trendy yet traditional. It is highly recommended for family travel!
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Anonymous User
Main Building Standard Japanese Style Room - Non-Smoking
Stayed in Dec 2024
Family
3 review
3.3/5
Posted on Jan 25, 2025
The sheets of the tatami bed were not very clean, with a lot of black hair, probably because some black clothes were mixed in when washing in the large bath laundry room.
The dinners ordered by domestic travel agents are all buffets, but the dinners ordered through overseas official websites are kaiseki cuisine, so if you want to experience kaiseki, you should order it on the official website yourself.
The buffet breakfast and dinner are quite rich, and you will definitely have no problem eating enough.
The hot spring is open from 2 o'clock every day to 10 o'clock the next day, and there are basically no people. The hot spring in the open-air bath is a rare cotton-no-yu in Gunma, which is very nourishing to the skin.
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Anonymous User
Main Building Standard Japanese Style Room - Non-Smoking
Stayed in Feb 2025
Couples
4 review
5.0/5
Outstanding
Posted on Mar 13, 2025
Grand and clean
Dinner was rich with a wide variety of food
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hoyins
Main Building Standard Japanese Style Room - Non-Smoking
Stayed in Dec 2024
Couples
19 review
5.0/5
Outstanding
Posted on Jan 15, 2025
An unforgettable hot spring trip. It was our first wedding anniversary. The dinner was delicious, including long-legged crab and other sashimi. I specially arranged for the hotel to help me make an anniversary cake as a surprise for my wife. Thank you for your help. The arrangement also included free popsicle tasting after soaking in the hot springs, which was very good. It would be better if there was fresh milk for sale. When we left the hotel on the second morning, the hotel also gave us a pair of sake as a gift. Thank you to the hotel staff for your service.
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Guest User
Annex Building Sukiya-style Japanese-style Room -Non Smoking
Stayed in Nov 2024
Solo travellers
1 review
4.5/5
Great
Posted on Dec 26, 2024
The room is very spacious and very comfortable for a single person. The hotel is divided into three parts. Staying in the middle and upper floors of the Shinkeden, the view is very good. Don't walk from the bus station to the hotel with your luggage, especially when it snows heavily, the road is slanted and slippery, and it is easy to slip. The hotel has a special bus to and from the bus station, Yubatake and the hotel at a fixed time, so it is most convenient to take the hotel transfer. The hotel has performances every night, especially Japanese drumming, and the performers are very hardworking and serious. Although there are not many hot springs to choose from, the area is super large, so it doesn't feel crowded. The overall facilities of Sakurai Hotel are ideal.
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Guest User
Main Building Standard Japanese Semi Western-Style
Stayed in Oct 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 20, 2024
Needless to say, the hot spring is great. The alpine botanical garden not far from the hotel has pleasant scenery. It's just that we discovered it too late and didn't have time to walk around.
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Guest User
Main Building Standard Japanese Style Room - Non-Smoking
Stayed in Sep 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Oct 26, 2024
A very satisfying trip, especially the buffet with a wide variety of Chinese and foreign food. The hot springs and Japanese cultural performances in the hotel are also very attractive.
Hygiene: Clean
Environment: Beautiful
Service: Good attitude
Facilities: Complete
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Tong
Japanese Deluxe Room Non-Smoking
Stayed in Feb 2025
Family
2 review
5.0/5
Outstanding
Posted on Apr 8, 2025
It is a super large hot spring hotel with complete facilities. All the staff are very hospitable and the service is first-class. The massage chair in the hot spring area feels very comfortable after using it. The hot spring pool is large enough and the hot spring water is effective. Stay in a special suite and enjoy the business lounge. The food and environment are high-end. The Taiko performance in the evening is great. The two buffet meals are varied and satisfying. All in all, this is a hot spring hotel worth staying at again.