Matsui-Bekkan Hanakanzashi Reviews

It is simply the best hotel experience in Japan in our over 10 trips to the country. Everything’s so well taken care of. The in-room kaiseiki dinner is the must try. Will definitely come back to the hotel in our next trip.

Really great location near the to most shopping areas, about a 10 minute walk to the closest railway/subway station, highly recommended for a nice stay in Kyoto!

I was looking for a traditional Japanese hotel. I saw that this hotel had few ratings on Ctrip, but a high rating on booking, so I booked it and was very satisfied. It is a quiet place in a busy city. I stayed there for three nights. The breakfast was different every day. The location is very good. Blue Bottle and TNF are nearby, and it is not far to walk to Takashimaya.

A very Japanese-style hotel. The tatami room I stayed in was very spacious and the wet and dry separation was particularly good. The matcha and snacks we had during our stay were delicious, and the service staff were very friendly. You must try the breakfast here, it is very unique, but it is so warm that I feel embarrassed not to finish it.

I stayed here for three consecutive days, and one day I specially ordered breakfast just to experience the Japanese service. After all, I arrived in Kyoto. Everything about the hotel is satisfactory, except that it is a few hundred meters away from the subway station. We also learned that most Japanese-style hotels are located in deep alleys, probably because they require a larger area. The room has a feeling of more than 60 square meters, with dry and wet separation, and a hallway to enter, so the privacy is very good. I found out on the last day that it was right next to Nishiki Market. Life is quite convenient. You need to hand the key to the front desk for entry and exit. Worth coming!

Must give more than five stars! Especially Uncle Beichuan who praised the front desk. The child suffered an acute gastroenteritis attack and vomited on the way from Osaka to Kyoto. The original check-in time was 4 pm. Seeing how uncomfortable our child was, the uncle arranged a room for us and checked in at 12 o'clock in advance. At eight o'clock in the evening, the child's condition did not improve and began to vomit yellow water. After anxiously seeking help from a nearby doctor at the front desk, Uncle Beichuan, who was on duty that day, after understanding the situation (he knew a little Chinese and English), helped us call a car and talked to us. We went to the public Kyoto Hospital together and helped us go through all the medical procedures. We didn’t return to the hotel together until 10:30, and they promised to arrange porridge for the children the next morning. The situation was slightly better the next day, but the child was still uncomfortable. After check-out was scheduled at 11 o'clock, there were still two hours before the return trip in the afternoon. Uncle Beichuan saw that the child was asleep on the seat at the front desk, so he arranged a small room. Give children a break. Although we didn’t go anywhere during these two days in Kyoto due to an unexpected situation, with the help of Kitagawa, we were able to get through it smoothly in the fastest and best way, gradually improved, and returned to China smoothly. Thank you Kitagawa!