Hotel MATERIAL

Hotel MATERIAL Reviews

Hotel MATERIAL

210-4 Nakanochō, Higashiyama Ward, Kyoto City, Kyoto Prefecture 605-0034, JapanView hotel details
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Guest Reviews of Hotel MATERIAL

8.8/10
Very good
45 reviews
Verified reviews
Location8.8
Amenities8.9
Service8.5
Cleanliness9.1
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All reviews(45)
Positive reviews(24)
Reviews with photos/video(8)
Awesome rooms(9)
Great location(8)
Awesome amenities(7)
Awesome stay(6)
Clean and tidy(5)
Friendly host(5)
Negative reviews(2)
Guest User
Standard Double Room(MINI)-Non-Smoking
Stayed in May 2026
Business traveller
5 reviews
10/10
Outstanding
Posted on Jul 2, 2026
Located just ten minutes of a walk away from the metro station, the connections are great. Higashiyama is the perfect base to explore many famous Kyoto cultural destinations. I enjoyed the terrace a lot. The room was clean, comfy and quite big, all in all 10/10.
Aysabelle Lee
Standard Quadruple Room-Non-Smoking
Stayed in Oct 2025
Travelling with friends
21 reviews
9.0/10
Great
Posted on Jan 18, 2026
The location is quite far from any nearest metro or subway so you have to walk a lot. But the service is good, there is no lift available but the hotel wait for us and took our bag into second floor, which we really appreciated. The room is hugeee! And amenities is good as well. We have pyjamas set and it was so nice and comfy!
Response from Property: Thank you so much for your stay here with us!We are very happy that you had a comfortable with our room and service.We are very welcome again when you come to Kyoto in the future:)Thank you for leaving such a graet review.Hotel MATERIAL
Guest User
Standard Quadruple Room-Non-Smoking
Stayed in Apr 2026
Family
5 reviews
10/10
Outstanding
Posted on May 24, 2026
Fabulous hotel in a quiet part of town, near a subway to get everywhere! Loved our stay. Rooftop balcony is delightful.
Response from Property: Thank you for your wonderful review! We're delighted to hear that you enjoyed our quiet location, convenient access to the subway, and especially the rooftop balcony. It was a pleasure hosting you, and we hope to welcome you back again on your next visit to Kyoto!Best Regards,TEAM LUX
Guest User
Standard Double Room(MINI)-Non-Smoking
Stayed in Dec 2025
Solo traveller
2 reviews
10/10
Outstanding
Posted on Jan 19, 2026
It is the beatiful part of Kyoto: two steps from temples and mountains, and the key touristic central parts are also in 15-20 minutes. The room was so beatiful, combining contemporary things with materiality of things in the room.
Response from Property: Thank you so much for your stay here with us!We are very happy that you had a comfortable stay and enjoyed city of Kyoto.If you have a chance to come to Kyoto again, we are looking forward to welcoming you anytime in the future!Hotel MATERIAL
Guest User
Standard Double Room(MINI)-Non-Smoking
Stayed in Apr 2026
Solo traveller
5 reviews
8.5/10
Very good
Posted on May 15, 2026
I had a very comfortable stay. Although there was some noise from cars outside despite the double-paned windows, it didn't bother me too much, and I couldn't hear any voices from other rooms, which I found very relaxing. The room itself was stylish, and the small sink-like vanity inside was very convenient! Best of all, the bathroom was spacious and even had a separate washing area (though there was no chair or washbasin), so I was able to relax and soak in the bathtub. The king-size bed was comfortable, but because it was built into the floor, my toes got caught in the gap between the bed and the floor, which hurt a little. That was the only downside, but I would like to stay there again if I have the opportunity. I was initially worried about the lack of staff on duty, but you can enter even late at night using a passcode.
Original textTranslated by Google
Response from Property: Thank you so much for staying with us and for sharing your heartwarming feedback. We were delighted to read that you enjoyed the room design, the washbasin, and the spacious bathroom. We are also pleased to hear that you were able to relax in the quiet environment both inside and outside the hotel. On the other hand, we sincerely apologize for the injury you sustained due to the bed's structure. We will use your feedback to improve our services in the future. We are also relieved to hear that you were able to use our services without any worries despite the absence of staff. We look forward to welcoming you back to Kyoto again.
Guest User
Standard Twin Room(MODERN)-Non-Smoking
Stayed in Mar 2026
Couple
5 reviews
9.0/10
Great
Posted on Apr 21, 2026
The hotel is perfectly located. Several metro stations are nearby. A stunning temple and bamboo grove are within walking distance. The room is very stylish. There's no closet, so there's nowhere to put your things—you just have to store them in your suitcase. The table is too small for two people to sit at, but that's okay. The mattresses are on the floor; there are no beds. There's a decent cafe on the ground floor, and the food is delicious. There's also a microwave, so you can warm up your food.
Original textTranslated by Google
Response from Property: Thank you for taking the time to share your detailed feedback. We're delighted to hear that you enjoyed our convenient location, the nearby temples and bamboo grove, as well as the stylish design of the room. We're also pleased that you enjoyed the café and found the microwave useful during your stay.We appreciate your comments regarding the storage space, table size, and bed design. Guest feedback like yours is invaluable as we continue to improve the guest experience.Thank you again for staying with us. We hope to have the pleasure of welcoming you back on your next visit to Kyoto!Best Regards,TEAM LUX
Guest User
Standard Twin Room(MODERN)-Non-Smoking
Stayed in Apr 2026
Travelling with friends
3 reviews
8.5/10
Very good
Posted on Jun 3, 2026
The hotel is recommendable because the room had everything one could need, such as pajamas, etc. However, there was no readily available service on site, as the hotel services are only present during certain hours.
Original textTranslated by Google
Response from Property: Thank you for your kind recommendation! We’re glad to hear that you appreciated the amenities, including the pajamas. We sincerely apologize for any inconvenience caused by our limited service hours, and we appreciate your understanding. If you need any assistance, please feel free to call or message us, and our staff will be happy to assist you promptly.We hope to welcome you again on your next visit!Thank you for leaving review here.Hotel MATERIAL
TRAVEL LOVER☆
Standard Twin Room(MODERN)-Non-Smoking
Stayed in Oct 2025
Couple
6 reviews
7.5/10
Posted on Nov 28, 2025
On the first day of my stay, I didn't know how to use the air conditioner, so a staff member came over and kindly helped me. The shower had good hot water and there was a bathtub so I could relax. The value for money was good, it was clean, and I had a comfortable stay. I would like to use it again. It would have been nice if there was an elevator.
Original textTranslated by Google
Response from Property: Thank you for your kind review!We're delighted to hear that our staff was able to assist you and that you enjoyed the bathtub, cleanliness, and overall comfort of your stay. We appreciate your feedback regarding the lack of an elevator and are grateful for your understanding. We look forward to welcoming you back again in the future!Best Regards,TEAM LUX
Guest User
Standard Quadruple Room-Non-Smoking
Stayed in Oct 2025
Family
7 reviews
10/10
Outstanding
Posted on Nov 19, 2025
Great location, stylish interior, and attention to detail. The room even included pajamas, which was especially helpful in late November.
Original textTranslated by Google
Response from Property: Thank you for your wonderful review.We're delighted to hear that you enjoyed our convenient location and stylish interior. It means a lot to know that you noticed the attention to detail, and we're especially pleased that the pajamas helped make your stay more comfortable during the cooler November weather. We hope to welcome you back again on your next visit.Best Regards,TEAM LUX
Guest User
Standard Double Room(MINI)-Non-Smoking
Stayed in Oct 2025
Couple
3 reviews
10/10
Outstanding
Posted on Nov 10, 2025
Spacious, well-equipped, and modern room! The hotel is well-located. The staff was very helpful (they stored our luggage and carried it up to our room before check-in). I recommend it.
Original textTranslated by Google
Response from Property: Thank you for your wonderful review. We're delighted to hear that you enjoyed the spacious, modern room and our convenient location. We're especially pleased that our team could assist with your luggage and help make your stay more comfortable. Thank you for your recommendation, and we hope to welcome you back again soon.Best Regards,TEAM LUX
Guest User
Standard Twin Room(MODERN)-Non-Smoking
Stayed in Apr 2026
Travelling with friends
1 reviews
7.5/10
Posted on Jun 21, 2026
The proximity to temples like Nanzenji and Chion-in gave us plenty of time to prepare for the next day. It was also reasonably priced for Kyoto, which was great.
Original textTranslated by Google
Response from Property: Thank you very much for staying at our hotel. We appreciate your kind words about our location. Our hotel is conveniently located near tourist attractions such as **** and the Keage Incline, so we are delighted that you were able to use our hotel as a base for your trip. We hope you will stay with us again in the future; we look forward to welcoming you back. Hotel MATERIAL
Guest User
Standard Twin Room(MODERN)-Non-Smoking
Stayed in Sep 2025
Couple
2 reviews
8.5/10
Very good
Posted on Oct 27, 2025
It's about a 10-minute walk from the nearest station, and conveniently located near a Lawson convenience store. However, staff aren't always at the counter. There are three phone numbers listed on the counter, but the last person who called answered.
Original textTranslated by Google
Response from Property: Thank you for your feedback and for highlighting our convenient location near the station and convenience store.We apologize for any inconvenience caused by our front desk not being continuously staffed. As we operate with a remote support system, staff may not always be present on-site, but we are always available by phone to assist our guests. We appreciate your comments and will continue working to improve the guest experience.Thank you for staying with us, and we hope to welcome you again in the future.Best Regards,TEAM LUX
Guest User
Standard Double Room(MINI)-Non-Smoking
Stayed in Sep 2025
Travelling with friends
1 reviews
10/10
Outstanding
Posted on Oct 6, 2025
A wonderful, cozy hotel! The only staff member we saw was the girl who checked us in, and she was very polite and pleasant. We stayed for one night. They have everything we needed for a comfortable stay, and we really enjoyed it! We highly recommend it! 😊
Original textTranslated by Google
Response from Property: Thank you so much for your wonderful review and recommendation! We’re delighted to hear that you had a comfortable and enjoyable stay, and that our staff member made a great impression. We’re glad you found everything you needed for a pleasant stay. We hope to welcome you again on your next visit to Kyoto! 😊Hotel MATERIAL
Guest User
Standard Double Room(MINI)-Non-Smoking
Stayed in Mar 2026
Family
4 reviews
9.5/10
Amazing
Posted on May 4, 2026
The restaurant was great overall, but it's a bit far from the city center.
Original textTranslated by Google
Response from Property: Thank you for your kind review! We're delighted to hear that you enjoyed your stay overall. We understand that our location may feel a bit farther from the city center for some guests, but we're glad you chose to stay with us. We hope to have the pleasure of welcoming you back on your next visit.Best regards,TEAM LUX
Guest User
Standard Twin Room(MODERN)-Non-Smoking
Stayed in Sep 2025
Couple
1 reviews
7.0/10
Posted on Nov 7, 2025
Room facing the street, very noisy, poor soundproofing Well located No staff on site No breakfast but excellent coffee nearby
Original textTranslated by Google
Response from Property: Thank you for your feedback. We're pleased to hear that you enjoyed our convenient location and the nearby coffee shops.We sincerely apologize for the noise you experienced during your stay and understand how this may have affected your comfort. We also appreciate your comments regarding our remote staff system. Your feedback is valuable and helps us continue to improve the guest experience.Thank you for staying with us, and we hope to have the opportunity to welcome you again in the future.Best Regards,TEAM LUX