DoubleTree by Hilton Kyoto Station

DoubleTree by Hilton Kyoto Station Reviews

DoubleTree by Hilton Kyoto Station

15 Higashi Kujo Nishi Iwamotocho, Minami Ward, Kyoto City, Kyoto Prefecture, 601-8005, JapanView Hotel Details
DoubleTree by Hilton Kyoto Station
DoubleTree by Hilton Kyoto StationDoubleTree by Hilton Kyoto StationDoubleTree by Hilton Kyoto Station
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DoubleTree by Hilton Kyoto Station Guest Reviews

4.6/5
Great
126 review
Verified reviews
Location4.6
Amenities4.4
Service4.5
Cleanliness4.8
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All reviews(126)
Positive reviews(122)
Reviews with photos/video(26)
Awesome rooms(31)
Friendly staff(24)
Easy to get around(23)
Great location(19)
Awesome amenities(18)
Delicious breakfast(18)
Classy environment(9)
Convenient for shopping(7)
Negative reviews(4)
Phion
TWIN DELUXE ROOM
Stayed in Dec 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Jan 16, 2025
Such a nice and cozy hotel. Room consider big in Japan. Very new hotel. Both side hotel walking distance less than 5 minutes got 7-11. Walk 15 minutes to AEON mall. Opposite is JR station and so many shop & restaurants there. Wonderful hotel. 15 minutes drive to Rokuon Ji knikaku
Response from Property: Thank you for your wonderful review! We're thrilled to hear that you found our hotel cozy and spacious, especially for Japan. It's great to know that our location made it easy for you to explore nearby shops, restaurants, and attractions. We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future!
Allen
TWIN DELUXE ROOM
Stayed in Nov 2024
Other
3 review
4.6/5
Great
Posted on Jan 21, 2025
Special thanks to Mina who help us on travel in Japan, she is very nice and patience. We stayed in Kyoto 4 days and Shirakawa-go village one day, she introduced us every single tips and wrote down the railway/bus transport details since the Japan railway/Shinkansen/bus/subway system is a little bit complicated for us. Appreciate her warm help again, hope everything goes well with her.
Response from Property: Thank you so much for your kind words!It is our greatest pleasure to know that you have enjoyed your stay. We all appreciate your kind comments about our staff. This will be shared amongst all the management and the staff. We truly appreciate your feedback and will make sure to share your compliments with Mina. Wishing you all the best in your future travels!
Anonymous User
QUEEN GUEST ROOM
Stayed in Nov 2024
Couples
10 review
4.5/5
Great
Posted on Dec 17, 2024
My husband and I stayed at this hotel for three nights and had a pleasant experience. It’s conveniently located about a 7-10 minute walk from Kyoto Station, surrounded by a few other hotels and a 7-11 convenience store. The room was somewhat compact, but this didn’t bother us since we spent most of our time exploring the city. One highlight of our stay was the gym, which is well-equipped with essential facilities. We also appreciated the laundry services, which were incredibly easy to use; you can even check the availability of machines on your in-room TV screen. Overall, I would recommend this hotel to newcomers visiting Kyoto. It offers a comfortable stay in a great location.
Response from Property: Thank you for sharing your experience with us!We are delighted to hear that you and your husband had a pleasant stay and found our location convenient for exploring Kyoto. We strive to provide our guests with all the essentials for a comfortable stay.Your recommendation means a lot to us, and we hope to welcome you back on your next visit to Kyoto!
MT Leee
TWIN DELUXE ROOM
Stayed in Jan 2025
Travel with friends
9 review
5.0/5
Outstanding
Posted on Mar 11, 2025
We stayed at four hotels in Japan, and this was my favorite and most satisfying one. Although it’s not very big, it perfectly captures the Kyoto style and has a Zen atmosphere. There’s a supermarket nearby, and it’s easy to get a taxi. Thank you, DoubleTree, for giving us such a wonderful memory!
Response from Property: Thank you so much for your kind words! We are thrilled to hear that you enjoyed your stay with us and that we were able to provide you with a memorable experience.It's wonderful to know that you appreciated the Kyoto style and the Zen atmosphere of our hotel. We strive to create a peaceful environment for our guests, and your feedback reassures us that we are on the right track.We hope you had a chance to explore the nearby supermarket and found it convenient for your needs. Thank you once again for choosing us as your favorite hotel in Japan. We look forward to welcoming you back in the future!
Stan Zh
TWIN PREMIUM ROOM
Stayed in Nov 2024
Family
24 review
4.5/5
Great
Posted on Jan 4, 2025
The hotel is 7-8 mins on foot from Kyoto Station. Parking is limited but there are another 1 which is 1 min away. Breakfast is fine but lunch and dinner options are a bit limited. The hotel is new and the rooms are clean. In general we are happy with our stay.
Response from Property: Thank you for taking the time to share your experience with us.We are delighted to hear that you enjoyed our convenient location and found our rooms to be clean and comfortable. We are disappointed not to have met your expectations and we clearly let you down in the restaurant. We take all feedback seriously and constructively in order to continually improve our service.Thank you once again for your review. We hope to welcome you back in the future!
Tim
QUEEN GUEST ROOM
Stayed in Sep 2024
Couples
2 review
4.7/5
Amazing
Posted on Oct 30, 2024
Very clean hotel, friendly staff, great service. Location is fantastic, right next to a central railway station, so it’s easy to travel around Kyoto. The only downside is about laundry room, it is there, however only 2 washing machines are there. For 3 days I was not able to use those. People get in the cue 1 hour (!!!) in beforehand to get the spot which I consider a disaster. Smoking room is near the entrance outside. Clean and convenient too. Wi-fi fast and easy to use.
Response from Property: Thank you very much for staying at DoubleTree by Hilton Kyoto Station and for spending your time sharing your experience with other travelers.We are excited to hear that you found many of the services and facilities of the hotel to your satisfaction and we are always available to assist you at any time.We look forward to welcoming you back to our hotel in the not so distant future.
Guest User
TWIN DELUXE ROOM
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 3, 2024
Hotel is near the railway station and bus station. 7 eleven and Lawson near hotel too
Response from Property: Thank you for your review. We're pleased to hear that the hotel's convenient location near the railway and bus stations, as well as the nearby 7-Eleven and Lawson stores, were beneficial during your stay.We strive to provide our guests with a comfortable and accessible experience, and your feedback helps us continue to improve. We hope you had an enjoyable time and look forward to welcoming you back in the future.
Berrrrrrrrr
KING PREMIUM ROOM
Stayed in Sep 2024
Couples
5 review
4.7/5
Amazing
Posted on Oct 31, 2024
Good and comfortable stay. But definitely need more laundry machines especially for travelers during the Japanese summer.
Response from Property: Thank you for staying with us and sharing your experience.I'm glad to hear that you enjoyed your stay and we look forward to welcoming you back in the not so distant future.
swonn
TWIN DELUXE ROOM
Stayed in Aug 2024
Travel with friends
7 review
4.2/5
Very Good
Posted on Sep 18, 2024
I had a fantastic experience staying at DoubleTree by Hilton Kyoto Station. The location is unbeatable, right across from Kyoto Station (near Shinkansen), making it incredibly easy to explore the city and access public transportation. The convenience of being so close to the station made my travel and sightseeing plans very efficient. From the moment I arrived, the staff made me feel welcome with their warm hospitality. The check-in process was smooth, and I appreciated the signature warm cookie—a nice touch! My room was modern, well-appointed, and very clean, with comfortable bedding that made for a restful night after a long day of exploring. I highly recommend DoubleTree by Hilton Kyoto Station for its perfect location, friendly service, and comfortable accommodations. I would gladly stay here again on my next visit to Kyoto!
Response from Property: We are honored that you chose the DoubleTree by Hilton Kyoto Station amongst the many hotels in Kyoto.It is our greatest pleasure to know that you have enjoyed your stay. We would like to also thank you for your inputs about our convenient location, and most of all our proud friendly staffs. We truly thank you for your nicest comments.We greatly look forward to welcoming you back again soon.
chin han
TWIN DELUXE ROOM
Stayed in Oct 2024
Family
4 review
5.0/5
Outstanding
Posted on Dec 4, 2024
Very nice hotel. Very near to the train station. Room size is good.
Response from Property: Thank you for your positive review of our hotel. We're delighted to hear that you found the location convenient and the room size to be satisfactory. Our team strives to provide a comfortable and enjoyable stay for all our guests. We appreciate your feedback and look forward to welcoming you back in the future.
Guest User
TWIN DELUXE ROOM
Stayed in Jun 2024
Family
2 review
4.0/5
Very Good
Posted on Aug 3, 2024
Bed comfortable and room cleanliness are excellent Breakfast is good. I will go for this hotel for my next visit
Response from Property: We are delighted you chose DoubleTree by Hilton Kyoto Station for the first time!I'm glad to hear that you enjoyed your stay and we look forward to welcoming you back in the not so distant future.
SzeYong
Stayed in Mar 2023
Solo travellers
5 review
5.0/5
Outstanding
Posted on May 17, 2023
Affordable and convenient location. Many good restaurant nearby and the breakfast buffet is great!
Jacksjollies
Stayed in Apr 2023
Solo travellers
44 review
4.7/5
Amazing
Posted on May 5, 2023
Perfect location right next to Kyoto train station. Staff friendly and welcoming. Room big in comparison to many i stayed at in japan.
sahil
Stayed in Mar 2023
Family
2 review
4.2/5
Very Good
Posted on Apr 15, 2023
I stayed here for 4 nights. Got a smoking room initially (because I booked that by mistake) but staff was helpful to give me an alternate option quickly. Room sizes were pretty decent. I could see shinkasen tracks from window which proved to be pretty helpful to keep my 2 year old busy for some time. Location was ok. Close to kyoto station but on the south side which is a little dull. Hotel looked newly built and staff was warm. Breakfast had japanese and western options. I tried primarily western food which was good but nothing great. Same menu everyday.
Anonymous User
TWIN PREMIUM ROOM
Stayed in Jan 2025
Couples
3 review
4.0/5
Very Good
Posted on Feb 22, 2025
The hotel room is big enough, two large suitcases can be opened without any problem, the bed is very comfortable, this room shape has a shower separation 👍🏻 The facilities are new, overlooking the train view, are open The only thing is that the room was a little dark at night, if more lights would be better, but overall was very satisfactory Cookies are also free on check-in
Original TextTranslated by Google
Response from Property: 感謝您分享您的入住體驗!很高興您對房間的大小和舒適度感到滿意,我們會繼續努力提升設施的舒適度和便利性。 同時很高興您喜歡我們提供的免費餅乾,希望下次再見時能為您帶來更多驚喜!我們衷心期待您再次入住京都站希爾頓逸林酒店,與我們共度美好時光!