Keio Prelia Hotel Kyoto Karasuma-Gojo

Keio Prelia Hotel Kyoto Karasuma-Gojo Reviews

Keio Prelia Hotel Kyoto Karasuma-Gojo

Gojokarasumacho, 396 京王プレリアホテル 1F, Shimogyo Ward, Kyoto City, Kyoto Prefecture 600-8418, JapanView hotel details
Keio Prelia Hotel Kyoto Karasuma-Gojo
Keio Prelia Hotel Kyoto Karasuma-GojoKeio Prelia Hotel Kyoto Karasuma-GojoKeio Prelia Hotel Kyoto Karasuma-Gojo
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Guest Reviews of Keio Prelia Hotel Kyoto Karasuma-Gojo

9.5/10
Amazing
817 reviews
Verified reviews
Location9.3
Amenities9.4
Service9.5
Cleanliness9.7
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All reviews(817)
Positive reviews(806)
Reviews with photos/video(217)
Relaxing hot springs(144)
Close to metro(60)
Convenient for shopping(39)
Friendly front desk staff(29)
Tasty food(20)
Luggage delivery service(17)
Stayed multiple times(13)
Convenient public transportation(10)
Negative reviews(11)
Guest User
Smart Double Room
Stayed in Aug 2026
Couple
4 reviews
10/10
Outstanding
Posted on Sep 18, 2026
Great hotel, very clean and spacious! Location was only a couple minutes from the train station and 15 mins from the main attraction areas
Response from Property: Thank you so much for staying in our hotel. We really appreciate for taking your time to share your feedback. We are delighted to hear that you enjoyed our clean and spacious rooms. It is also great to know that our location near the station and local attractions added convenience to your stay. Thank you so much for staying in our hotel. Keio Prelia Hotel Kyoto Karasuma Gojo
Guest User
Smart Double Room
Stayed in Jun 2026
Solo traveller
1 reviews
9.5/10
Amazing
Posted on Jul 10, 2026
The hotel is a 8 mins walk to station, easy to get around to main tourist spots. Love how spacious the room is, a lot more spacious than many hotels i’ve stayed in Japan. Room is spotlessly clean and carpets are well kept. The only thing is not enough laundry machines, so had to run around to another floor to find one available. but still recommend this hotel ❤️
Response from Property: Thank you so much for staying in our hotel. We are delighted to hear that you enjoyed your sightseeing while staying with us. It is also reassuring to know that your room was clean and well-maintained, allowing you to have a comfortable stay. However, We apologize for the inconvenience caused by the limited number of coin-operated laundry machines. During the rainy season, demand is very high, and there are times when the machines may be unavailable. Thank you very much for sharing your valuable feedback. We have entered a period of hot weather, so please take good care of yourself. We look forward to welcoming you back in the future. Keio Prelia Hotel Kyoto Karasuma Gojo
Bajindaren
Standard Twin Room
Stayed in May 2026
Solo traveller
26 reviews
10/10
Outstanding
Posted on Jul 17, 2026
Successfully got my friend hooked on Kyoto! We stayed in a B&B last time we visited together, and it was quite a scary experience. Hotels are definitely the way to go, especially this one with hot springs and convenient transport. Kyoto is also perfect for shopping. Kansai, Osaka, and Kyoto are always a must-do for a good time!
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Response from Property: Thank you so much for staying in our hotel. We really appreciate for taking your time to share your feedback. We are glad to know that you find the comfort and convenience of a hotel, along with our public bath, to be a better fit for your travels. Kyoto is indeed a fantastic place for shopping, and the Kansai area has so much to offer for a fun trip with friends. We look forward to welcoming you back again in the future. Keio Prelia Hotel Kyoto Karasuma Gojo
Anonymous User
Triple Room
Stayed in May 2026
Family
18 reviews
9.5/10
Amazing
Posted on Jun 24, 2026
Hotel was clean and has a bathhouse! Staff were all very friendly too. Would recommend this to hotel to everyone~
Response from Property: Thank you so much for staying in our hotel. We really appreciate for taking your time to share your feedback. We are delighted to hear that you enjoyed the cleanliness of our facilities and our bathhouse. It also brings us great joy to know that you had a positive impression of our staff's friendly service. We look forward to welcoming you back again in the future. Keio Prelia Hotel Kyoto Karasuma Gojo
hetomy
Comfort Twin Room
Stayed in May 2026
Other
56 reviews
10/10
Outstanding
Posted on Jun 18, 2026
Although the room faces the main street, the soundproofing is excellent, so you can't hear any traffic noise at all. The room comes with two bottles of water daily and is cleaned every day. It's a convenient 15-minute walk to Shijo shopping street and Nishiki Market, and just a 20-minute bus ride to Kiyomizu-dera Temple. Very convenient!
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Response from Property: Thank you so much for staying in our hotel. We are delighted to hear that you had a peaceful stay. It is wonderful to know that you appreciated our daily housekeeping service, the complimentary water, and our convenient location. We are glad that you found it easy to explore Shijo, Nishiki Market, and Kiyomizu-dera. We look forward to welcoming you back on your next visit. Keio Prelia Hotel Kyoto Karasuma Gojo
Anonymous User
Triple Room
Stayed in May 2026
Travelling with friends
15 reviews
10/10
Outstanding
Posted on Jun 15, 2026
excellent location at the main road, 7mins walk to nearest station. very budget price with public bath, recommended!
Response from Property: Thank you very much for your kind review and for recommending us to other travelers. We are delighted to hear that you found our location convenient and our pricing to be of great value. It is also wonderful to know that you enjoyed our public bath during your stay. We look forward to welcoming you back again in the near future. Keio Prelia Hotel Kyoto Karasuma Gojo
AliciaaaAO
Comfort Twin Room
Stayed in Apr 2026
Couple
6 reviews
7.0/10
Posted on Jun 3, 2026
Value for money, location wise also quite good. Walkable to all the city centre of Kawaramachi where all the shopping malls are at (around 800m to 1km). There are bus stops just 50m from the hotel. Family mart just literally next door, while Lawson & 7-11 further down.
Response from Property: Thank you so much for staying in our hotel. We are delighted to hear that you were satisfied with our value for money and convenient location. Our hotel is within walking distance of the Kawaramachi area and has excellent access to bus stops, making it ideal for sightseeing in the city. We are also pleased to hear that the nearby convenience store contributed to your comfortable stay. We look forward to welcoming you back again in the future. Keio Prelia Hotel Kyoto Karasuma Gojo
Guest User
Comfort Twin Room
Stayed in Aug 2026
Family
2 reviews
10/10
Outstanding
Posted on Oct 3, 2026
Hotel was very good. Size was okay, slightly larger than Tokyo's for the same price range. Service was great. Washer/dryer was on every other floor if you need it. Close to the Subway exits. No issues to report except lack of TV channels??? There is enough to watch a d you can log in to your Netflix if you need. All good.
Response from Property: Thank you very much for staying with us and for taking the time to share your feedback. We are delighted to hear that you enjoyed the size of your room and our service. It is also great to know that our convenient location near the subway and the availability of laundry facilities added to the comfort of your stay. Regarding the TV channels, we appreciate your honest input. While our current selection is limited, we are glad that you were able to make use of the streaming options provided. We look forward to the pleasure of welcoming you back again soon. Keio Prelia Hotel Kyoto Karasuma Gojo
赵夕莹
Smart Double Room
Stayed in Aug 2026
Couple
1 reviews
7.5/10
Posted on Oct 5, 2026
I will more prefer everyday cleaning Cause hotel is provide three days for 1time cleaning Maybe they are more recyclable but I paid, I hope to get more comfortable The toilet is seperate with bath tub Actual will have the cos and pros This is just my feeling, actual is jot bad Actual with benefits also have
Response from Property: Thank you so much for staying in our hotel. We apologize for the lack of clear information regarding room cleaning. Our hotel performs daily cleaning. Since some guest's request “Do not Disturb.” or "Not cleaning." we ask for your understanding that, in such cases, we perform cleaning at least once every three days to maintain a clean room environment. We also appreciate your feedback regarding the layout with separate toilet and bathtub. We are encouraged to hear that you understand the benefits of this design. We are delighted that you were satisfied with your stay overall. Thank you once again for your candid review. We sincerely look forward to welcoming you back and providing you with an even more comfortable stay in the future. Keio Prelia Hotel Kyoto Karasuma Gojo
Guest User
Smart Double Room
Stayed in Feb 2026
Couple
11 reviews
10/10
Outstanding
Posted on Mar 30, 2026
It was an amazing stay. The onsen is clean and spacious. Rooms are spacious too for Japan. The lighting is on point. Water pressure in the shower is great and loved the scent of their hotel bath gels and shampoo. There are water filters to refill water and small washers/dryers at several floors.
Response from Property: Thank you so much for staying in our hotel. We really appreciate for taking your time to share your feedback. We are delighted to hear that you had an amazing stay and enjoyed our spacious rooms and clean public bath. It is also rewarding to know that the details, such as the lighting, water pressure, and the scent of our bath amenities, added to your comfort. We look forward to welcoming you back again in the future. Keio Prelia Hotel Kyoto Karasuma Gojo
Luzikai
King Room
Stayed in Jul 2026
Couple
4 reviews
10/10
Outstanding
Posted on Aug 27, 2026
The hotel experience was great, the hot spring was very comfortable, and the cleaning was excellent.
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Response from Property: Thank you so much for staying in our hotel. We are delighted to hear that you had a wonderful experience at our hotel, and that you found our hot springs to be comfortable and relaxing. It is also a pleasure to know that our housekeeping team met your expectations regarding cleanliness. We look forward to welcoming you back again in the future. Keio Prelia Hotel Kyoto Karasuma Gojo
Youkai
Smart Double Room
Stayed in Jul 2026
Solo traveller
16 reviews
10/10
Outstanding
Posted on Sep 26, 2026
My overall stay was very satisfying. The hotel environment was comfortable, the room was clean and tidy, and the staff were warm and attentive. Both check-in and check-out went smoothly. The overall experience was excellent, and I would definitely stay here again if I have the chance.
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Response from Property: Thank you very much for your kind feedback and for sharing your experience with us. We are delighted to hear that you had such a satisfying stay. It is a pleasure to know that you enjoyed the comfortable environment, the cleanliness of your room, and the hospitality of our team. We are also glad that your check-in and check-out processes were smooth and efficient. Your compliments mean a lot to us, and we look forward to welcoming you back on your next visit. Keio Prelia Hotel Kyoto Karasuma Gojo
Anonymous User
Standard Twin Room
Stayed in Dec 2025
Travelling with friends
5 reviews
10/10
Outstanding
Posted on Apr 26, 2026
First off, the hotel's location is fantastic. There's a bus stop nearby with direct routes, plus a convenience store. I really enjoyed the hotel's large public bath; it was so relaxing to soak in the hot spring after walking 10,000-20,000 steps every day. The hotel is also very thoughtful – they provide fresh pajamas daily, and the room size is quite good. The front desk staff were very friendly and helpful. On the day we checked out, we even stored our luggage for a while before heading back. All in all, for this price during the off-season, it was an excellent value for money.
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6/9
Response from Property: Thank you so much for staying in our hotel. It's great to hear that the hotel's excellent location and convenient surrounding amenities made your stay easy. After a long day, a soak in the public bath is definitely the best way to unwind, and we're delighted to see you relaxing here. We are also encouraged to learn that you were satisfied with the room size, the daily change of clothes, and the front desk service. Providing our guests with a thoughtful and cost-effective accommodation experience is always our goal. Thank you again for your positive review and recognition. We look forward to serving you again in the near future. Wishing you a pleasant stay and a safe journey! Keio Prelia Hotel Kyoto Karasuma Gojo
Anonymous User
Smart Double Room
Stayed in Jul 2026
Business traveller
1 reviews
10/10
Outstanding
Posted on Aug 8, 2026
The large public bath is fantastic. Its proximity to Kyoto Station and easy access are also great.
Response from Property: Thank you very much for your kind feedback. We are delighted to hear that you enjoyed our large public bath and found our proximity to Kyoto Station convenient for your travels. Providing a relaxing atmosphere and easy access for our guests is one of our top priorities. We look forward to welcoming you back on your next visit to Kyoto.
Anonymous User
Triple Room
Stayed in Jan 2026
Family
22 reviews
10/10
Outstanding
Posted on Mar 26, 2026
it is a great location to stay at and walking distance to the metro stations!
Response from Property: Thank you so much for your kind review! We are delighted to hear that you enjoyed our convenient location and easy access to the metro stations. It is always a pleasure to know that our guests found it easy to explore the city during their stay. We look forward to welcoming you back again soon! Keio Prelia Hotel Kyoto Karasuma Gojo