Royal Twin Hotel Kyoto Hachijoguchi

Royal Twin Hotel Kyoto Hachijoguchi Reviews

Royal Twin Hotel Kyoto Hachijoguchi

46-2 Higashikujo Muromachi, Minami Ward, Kyoto City, Kyoto Prefecture, 601-8001, JapanView hotel details
Royal Twin Hotel Kyoto Hachijoguchi
Royal Twin Hotel Kyoto HachijoguchiRoyal Twin Hotel Kyoto HachijoguchiRoyal Twin Hotel Kyoto Hachijoguchi
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Guest Reviews of Royal Twin Hotel Kyoto Hachijoguchi

9.3/10
Great
265 review
Verified reviews
Location9.4
Amenities9.1
Service9.2
Cleanliness9.5
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All reviews(265)
Positive reviews(259)
Reviews with photos/video(95)
Relaxing hot springs(42)
Delicious breakfast(39)
Easy to get around(32)
Convenient for shopping(25)
Delicious buffet(7)
Close to train station(6)
Highly recommended(5)
Stayed multiple times(5)
Negative reviews(6)
Guest User
Comfort Tatami Twin Room with Terrace
Stayed in Nov 2025
Family
7 review
9.0/10
Great
Posted on Jan 2, 2026
The Royal Twin Hotel Kyoto was in a great location. Right near Kyoto Eki, and a lot of nearby shopping and restaurants.
Response from Property: Dear Guest Thank you for stayed with us.It is our pleasure that you are contented with our location and the distance between shopping malls and restaurants.We will keep improving our facilities and services.We hope to serve you once again and wish you have nice memories in Kyoto!Royal Twin Hotel Kyoto Hachijoguchi front desk staff Chiou
Miki Shahirah
Smart Hollywood Twin Room A
Stayed in Oct 2025
Solo traveller
27 review
10/10
Outstanding
Posted on Jan 4, 2026
Royal Twin Hotel Kyoto was perfect for me as a female solo traveler. It’s just a three minute walk to Kyoto Station, with 7 Eleven and Aeon Mall right nearby (less than 1km), which made everything feel convenient and safe. I felt comfortable the entire stay and would gladly choose it again.
Response from Property: Dear GuestThank you for staying with us this time.It is our pleasure to have your recommendation as a good hotel for female solo traveler. As you mentioned, our location to Kyoto Station and the nearby convenience store, Aeon Mall are pretty near .This is one of our most selling points.We will keep improving ourselves and wish we can provide safe and comfortable services when you visit once again!Royal Twin Hotel Kyoto Hachijoguchi front desk staff Chiou
M435006****
Smart Hollywood Twin Room A
Stayed in Oct 2025
Business traveller
5 review
9.7/10
Amazing
Posted on Dec 16, 2025
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Original textTranslated by Google
Response from Property: Dear guest, thank you for taking the time to leave a review. We look forward to your next visit. Thank you. Liu, Front Desk
Guest User
Comfort Twin Room
Stayed in Dec 2025
Family
4 review
3.5/10
Posted on Jan 7, 2026
The room is of average size, but compared to other hotels in Kyoto, it may feel a bit smaller. The toilet is separated from the bathroom, but iit is tiny and not very comfortable. It seems like a small business running hotel . As you do no't get service such as staff helping you bring your luggage to your room. One thing they offer is they provide free drinks for hotel guests, including green tea, calpis and coffee. I won't recommend this hotel to my friends because for similar price, I could get a more spacious room in Kyoto.
Response from Property: Dear GuestThank you for stayed with us.We sincerely apologize for any discomfort you experienced during your stay regarding the size of the room and the bathroom.Unfortunately, our hotel does not offer a service to carry luggage to guest rooms.We will sincerely take the feedback you have shared with us into consideration as a reference for our future operations.Hope you have a nice journey.Royal Twin Hotel Kyoto Hachijoguchi front desk staff Chiou
Anonymous User
Luxury Miyabi Room with Shigaraki Ware Open-air Bath
Stayed in May 2025
Family
83 review
7.7/10
Good
Posted on Sep 8, 2025
The room was comfortable and had a small balcony. Check-in was pretty quick. The location is great and very quiet. There's a 7-Eleven downstairs, which is handy for grabbing some snacks, and a mall isn't far either.
Original textTranslated by Google
Response from Property: Thank you for choosing to stay at our hotel. We are very happy to know that you had a pleasant time during your stay and thank you for taking the time to give us your comments and support. We look forward to serving you again in the near future! Front Desk Iwamoto
Thejum430
Smart Family Room
Stayed in Oct 2025
Family
1 review
10/10
Outstanding
Posted on Nov 26, 2025
So good expirece. This hotel service and facilities are great. Thay have house keeping everyday and not to much crowd while having brealfase!
Response from Property: Thank you so much for choosing to stay with us and for sharing your feedback! We’re thrilled to hear that you enjoyed our services and the breakfast buffet. We look forward to welcoming you back in the near future! Kind regards, Front Desk: Daulton
Nat Shanghai
Smart Double Room A
Stayed in Mar 2025
Travelling with friends
40 review
8.5/10
Very good
Posted on Apr 22, 2025
Very nice hotel ! Great location …. 5min from central station ! Amenities are great … everything you need … they offer coffee , tea …. Staff very friendly …. Rooms are small but it is Japan style !!! Great hotel 🏨 for a short visit in Kyoto . Very quiet .
Response from Property: Thank you so much for your kind words and for taking the time to leave a review! We're thrilled to hear that you enjoyed our location, amenities, and the hospitality of our team. We're also glad to know you found the room comfortable during your stay. We hope to welcome you back for another great visit to Kyoto soon! Kind regards, Front staff: Daulton
Guest User
Comfort Tatami Twin Room with Terrace
Stayed in Nov 2025
Couple
4 review
10/10
Outstanding
Posted on Dec 30, 2025
Staff there know english and chinese, most important very friendly and helpful
Response from Property: Dear GuestThank you for staying with us.It is good to hear that you are contented with our front desk staff with multilingual service.It is very fast that 2025 has already passed. Hope to serve you once again in Kyoto in 2026.Hope you have a nice journey!Royal Twin Hotel Kyoto Hachijoguchi front desk staff Chiou
inquisitive
Smart Double Room B
Stayed in Sep 2025
Solo traveller
3 review
10/10
Outstanding
Posted on Nov 16, 2025
The hotel is located near the Kyoto station. Service was excellent. I thoroughly enjoyed my stay. It was perfect for a solo traveller like me. They also have an onsen and sauna room.
Response from Property: Thank you very much for choosing to stay with us and for taking the time to share your wonderful review.We are delighted to hear that you enjoyed our service and had a comfortable stay.Our location near Kyoto Station is designed to offer convenience for travelers, and we are glad it was helpful for your trip.Many of our guests love our public bath facilities—including the sauna, bedrock spa, and open-air bath—which help them relax and unwind after a long day. We hope you enjoyed them as well.We truly appreciate your kind words about our hotel being a good choice for solo travelers, and we will continue striving to improve our service.We look forward to welcoming you back on your next visit to Kyoto!Royal Twin Hotel Kyoto HachijoguchiFront Staff: Sun
Guest User
Smart Family Room
Stayed in Nov 2025
Family
4 review
9.5/10
Amazing
Posted on Dec 13, 2025
There are 2 towers and a public bath. Just about 5 mins walk to kyoto station.
Response from Property: Thank you for choosing to stay with us and for leaving a review! Our hotel has two different buildings depending on the room type. We’re glad you enjoyed our convenient location near Kyoto Station, which makes it easy to get around the city, and we hope you were able to relax at the public bath after a long day of traveling. We look forward to welcoming you again in the future.Kind regards,Front Staff: Daulton
Zomo
Comfort Tatami Twin Room with Terrace
Stayed in Mar 2025
Couple
36 review
10/10
Outstanding
Posted on Apr 6, 2025
Amazing Hotel right behind Kyoto Station! The hotel has a good enough onsen, one Open air bath, one large indoor hot bath and a small Cold bath along with a sauna! Hotel provides free coffee in the morning, and from noon to night, green tea and some other beverages. Everything is clean and rooms are definitely more spacious than most Japanese hotels! Amazingly, they even provided Charging cables just in case you forgot yours!
6/7
Response from Property: Thank you so much for your kind words and for taking the time to leave a review! We’re delighted to hear that you enjoyed your stay with us and that our facilities, amenities, and the spacious room added to your comfort.We hope you had a wonderful time in Kyoto and were able to enjoy everything the city has to offer during the cherry blossom season. Your feedback means a lot to us, and we look forward to welcoming you back for another stay.Thank you again for choosing our hotel!Kind regards,Front Staff: Daulton
ALICE SOH AL
Smart Hollywood Twin Room A
Stayed in Feb 2025
Solo traveller
4 review
10/10
Outstanding
Posted on Apr 21, 2025
Hotel Location is great, so convenient and very close to Kyoto station. Staff are friendly and easy to communicate. Onsen SPA is free and is superb.
Response from Property: Thank you for your wonderful review! We're thrilled to hear that you enjoyed our convenient location close to Kyoto Station, and that our team made your stay comfortable with their service. It's also great to know that you had a relaxing experience at our public bath! We hope to welcome you back soon for another stay in Kyoto. Kind regards, Front staff: Daulton
lq****
Comfort Tatami Twin Room
Stayed in Jul 2025
Family
5 review
10/10
Outstanding
Posted on Aug 19, 2025
I really enjoyed my stay. The location is excellent, very close to the station, and there's a 7-Eleven right next door. Our tatami room was spotless, and the breakfast was superb and beautifully presented.
Original textTranslated by Google
Response from Property: Dear Guests, Thank you for choosing Royal Twins Hotel, Hachijoguchi, Kyoto. Thank you for liking our rooms with tatami mats. Our breakfast will change the menu at any time, now that the autumn is approaching, there will also be new meals, if you have the opportunity to come again can also consider. Thank you for taking the time to give us a review, wishing you a happy trip!Kyoto Hachijoguchi Royal Twins Hotel Front Desk Qiu
_WeChat58144****
Run of House
Stayed in Jul 2025
Business traveller
8 review
10/10
Outstanding
Posted on Aug 16, 2025
The hotel's location is excellent. There's a shopping mall within a 10-minute walk, and the high-speed train station is also close by. On the first floor, guests can enjoy a public bath and sauna facilities. Washing machines are available on both the first and sixth floors. The food at the downstairs restaurant is only average, and I haven't had a chance to try breakfast yet due to the frequent long queues. However, despite these minor drawbacks, the value for money here is excellent.
Original textTranslated by Google
Response from Property: Dear guest, thank you for choosing our hotel. As you mentioned in your review, our proximity to Kyoto Station and the on-site laundry and large public baths have always been our hotel's selling points. Our restaurant adjusts its menu to suit the season. Thank you for your review. We will continue to improve our service. Perhaps you will try our breakfast next time you have time. Thank you for taking the time to give us this high rating. We wish you a pleasant trip! Front Desk Manager Qiu, Royal Twin Hotel Kyoto Hachijoguchi
_CFT0340201****
Smart Double Room B
Stayed in Jul 2025
Family
13 review
10/10
Outstanding
Posted on Aug 18, 2025
Location: Superb location, directly opposite the subway station and within easy walking distance. Hotel Amenities: The hotel amenities are excellent, including a complimentary public bath, a drink dispenser, and even matcha tea. Room: The room, though compact, was well-equipped with all the essentials. Service: Service was top-notch! There was a Chinese-speaking staff member at the front desk who patiently and enthusiastically answered all my questions. Highly recommend her!
Original textTranslated by Google
Response from Property: Dear Guest, Thank you so much for choosing to stay at our hotel and for taking the time to leave us such a positive review! We are delighted that you were satisfied with the hotel's location, facilities, and services. The complimentary drinks and large public baths (especially the men's sauna and women's kaminarimono) are always popular with our guests, and we are happy to hear you mention them. In addition, the hotel also offers more spacious rooms; we hope you will try them on your next trip, as we believe they will bring you even more comfort and enjoyment. We also appreciate your praise for the Chinese-speaking receptionist! We will continue to strive to provide attentive and thoughtful service to every guest. We look forward to your next visit to Japan! Wishing you a pleasant day and a safe journey! Receptionist, Sun