409 Gojo Karasumacho, Shimogyo Ward, Kyoto City, Kyoto Prefecture 600-8418, JapanView hotel details
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Guest Reviews of sequence KYOTO GOJO
9.1/10
Great
700 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities9.0
Service9.1
Cleanliness9.3
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All reviews(700)
Positive reviews(678)
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Large rooms(136)
Easy to get around(114)
Close to metro(62)
Relaxing hot springs(53)
Well designed(36)
Tasty food(32)
Luggage delivery service(24)
Highly recommended(11)
Negative reviews(22)
JohnW 36
Medium Queen
Stayed in May 2026
Solo traveller
7 reviews
8.5/10
Very good
Posted on Jun 19, 2026
Modern design hotel that appeals to the younger crowd. Medium queen room was spacious and I could lay out my luggage case on the long bench. Don't expect nice views from the room as it will be facing other buildings. Room was on the darker side, as the interior design is mostly black and gray, and the lighting was minimal, so it is good for relaxing and not working.
For breakfast, you can order 1 plate from ala carte menu, and there is a salad bar. Pretty simple but does the job.
Location wise, it is closer to Gojo metro station than Shijo station. There is a metro exit with elevator so you can use that when carrying luggage. It is a longer walk to Shijo dori shopping street, so you may prefer to book a hotel closer to Shijo station / Hankyu Karasuma station if you want to be more central to the shopping area.
Response from Property: Thank you for staying with us.We appreciate you taking the time to share your feedback about your stay.Our hotel offers five different room types, each with its own unique charm. Some of our twin and king rooms feature scenic views, so please explore our options to find the room type that’s just right for you.The guest rooms feature a black-and-white color scheme. If you find the room a bit dark, we can provide an additional desk lamp—please don’t hesitate to let us know.We sincerely look forward to welcoming you back to Kyoto.Manager
Guest User
Medium Queen
Stayed in May 2026
Business traveller
72 reviews
10/10
Outstanding
Posted on Jun 29, 2026
Extremely satisfied! The service was excellent, and the price was great. The room was especially clean. I'll definitely stay here again next time I visit. The location is also perfect, right next to the subway station. I'll be back!
Original textTranslated by Google
Response from Property: Thank you for staying with us.We are glad to hear that you enjoyed your stay.Our hotel is conveniently located just a 3-minute walk from Gojo Station, which is one stop away from Kyoto Station on the subway. We hope you enjoy exploring Kyoto to the fullest.We have city maps available, so please feel free to ask us for one.We sincerely look forward to welcoming you back to Kyoto.Manager
Michiel3
King
Stayed in Apr 2026
Couple
3 reviews
10/10
Outstanding
Posted on Jun 2, 2026
Very beautiful hotel with nice and modern rooms. The staff was very friendly and willing to help. Location is great and breakfast is ok priced. Toilet and shower very comfortable. Overall great stay!
Response from Property: Thank you for having stayed with us.We are deeply pleased to hear that you had a wonderful stay overall, as it shows that you were satisfied with your time at our hotel.In particular, your high praise for our staff’s service is a great source of encouragement for us.We will continue to strive to improve our service so that we can remain a hotel that is loved by all our guests.We sincerely look forward to welcoming you back to our hotel in the future.Manager
Muxinchunqiu
King
Stayed in Apr 2026
Couple
17 reviews
6.0/10
Posted on Jun 28, 2026
I came here for a business trip.
As someone who lived in Kyoto for almost 3 years before the mask mandate, I have to say, hotels in Kyoto are terrible, and they're getting worse.
This hotel is no exception; everything here is just barely passable. The service is mediocre, the facilities are mediocre, and the breakfast is mediocre. And the price isn't even low.
I'm truly fed up; the service industry in Japan is really going downhill.
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Response from Property: Thank you for staying with us.We are truly sorry that you were not satisfied with your stay.We take your feedback very seriously, and our entire staff is committed to making this a better hotel.We look forward to welcoming you again.Manager
Guest User
Twin
Stayed in Apr 2026
Business traveller
1 reviews
9.5/10
Amazing
Posted on Jun 9, 2026
room was clean and spacious, the sauna was nice, love the slight herbal scent
Response from Property: Thank you for staying with us.We are delighted to hear that you enjoyed your stay.“THE SAUNA” is an aromatic steam sauna, and after your sauna session, you can enjoy an aromatic shower, a cold mist shower, or a cold waterfall shower.The scent of the steam sauna at “THE SAUNA” changes with the seasons, so if you have the opportunity to stay with us again, you can enjoy a different fragrance.Our entire staff is committed to making this a better hotel for you.We look forward to welcoming you again.Manager
Wincy Lim
Twin
Stayed in Jan 2026
Couple
16 reviews
8.5/10
Very good
Posted on Apr 7, 2026
The hotel is really big than others
Western breakfast good for us
Just the big bath will change every day
Response from Property: Thank you for staying with us.We are delighted to hear that you enjoyed your breakfast.We offer a selection of four main dishes, as well as a buffet of salads and drinks. Breakfast is served from 7:00 AM to 11:30 AM, so we hope you were able to enjoy a leisurely morning.We sincerely look forward to welcoming you back to Kyoto.Manager
Anonymous User
King
Stayed in Jan 2026
Other
10 reviews
10/10
Outstanding
Posted on Mar 3, 2026
It's rare to find such a spacious hotel in Japan, and the views are excellent. It's a bit of a walk from the subway station, about four or five minutes.
Original textTranslated by Google
Response from Property: Thank you very much for staying with us.We are delighted to hear that you enjoyed your stay.At sequence, located near Shibuya and Tokyo Dome in Tokyo, we offer guest rooms with a distinct atmosphere from our Kyoto Gojo location. Please be sure to visit us the next time you are in Tokyo.We sincerely look forward to welcoming you back.Manager
Nakly
Twin
Stayed in Dec 2025
Couple
12 reviews
9.5/10
Amazing
Posted on Jan 10, 2026
The Hotel is located in a good location, just one stop away from Kyoto Station. The Room is spacious and so big in japan standard, just sadly it didn’t come with a bath tub. Staffs here are so professional and helpful as well. If you going to catch Shinkansen in the morning at 7AM, staying at this hotel is a good choice. The first train to Kyoto station is 6:27AM from Gojo to Kyoto Station, so I recommend you to get the tickets the night before because you would be hassle free.
Response from Property: Thank you for staying with us. We are delighted to know that you had a comfortable stay.While our guest rooms (except for the 4-bedroom) do not have bathtubs, we hope you enjoy our communal facilities, THE BATH and THE SAUNA.Both facilities feature centrally placed hot stones. Enjoying a hot stone bath will warm you from the core and help restore your body from the fatigue of the day.Our hotel is conveniently located just one stop from Kyoto Station. We are a 3-minute walk from Exit 2 of Gojo Station. As you mentioned, it is a very convenient location for those traveling by Shinkansen.We will continue to do our best to make your trip memorable. We look forward to welcoming you back again.Manager
Guest User
Queen
Stayed in Dec 2025
Couple
4 reviews
9.0/10
Great
Posted on Jan 8, 2026
The lobby makes a strong first impression with its tasteful, contemporary design—very much in line with what seasoned travelers appreciate after a long journey.
Location-wise, the hotel is a solid choice. Being close to the train station and surrounded by local food options made getting around and finding good meals effortless.
That said, the 5pm check-in time is noticeably later than usual and can be inconvenient if you arrive early. I passed the time at the restaurant and bar next to the lobby, taking advantage of their Happy Hour, which helped. A nice touch was the self-service luggage storage area—practical and traveler-friendly.
I stayed in a corner room. The room itself was fine: clean, functional, and simple, as expected of many Japanese hotels. The view, however, was unremarkable.
I also tried the public bath. It was reasonably sized and, thankfully, not too crowded during my visit, making it a relaxing experience.
Service was a bit cool at first, though it improved as the stay went on.
Overall, I would consider returning, especially when traveling as a couple.
6/9
Response from Property: Thank you for staying with us.For a more enjoyable extended stay, we offer check-in at 5:00 PM and check-out at 2:00 PM. This later check-out allows you to savor breakfast at your leisure and enjoy THE BATH and THE SAUNA without rushing.With easy access to Kyoto's sightseeing spots, we also recommend leaving your luggage with us and heading out early in the morning.While many services, such as self-check-in and self-storage, are available for your convenience, we strive to provide warm hospitality and will continue to work hard to ensure your stay is comfortable.We sincerely look forward to welcoming you back to Kyoto.Manager
Bao Zhenn
Twin
Stayed in May 2026
Couple
1 reviews
10/10
Outstanding
Posted on Jun 30, 2026
I had a wonderful stay at Sequence Kyoto Gojo and would happily stay here again on my next trip to Kyoto.
The hotel is modern, stylish, and exceptionally clean. My room was thoughtfully designed, making great use of the space while still feeling comfortable and relaxing. The bed was very comfortable, and the overall atmosphere was peaceful after a full day of exploring Kyoto.
The location is excellent—just a short walk from Gojo Station, with convenience stores, cafés, and restaurants nearby. It made getting around Kyoto incredibly easy.
What truly made my stay special was the kindness of the staff. To my surprise, they prepared a small birthday gift for me during my stay. I have no idea how they knew it was my birthday, but it was such a thoughtful gesture that genuinely touched my heart. It wasn’t about the gift itself—it was the care and effort behind it that made me feel so welcomed and appreciated.
Thank you to everyone at Sequence Kyoto Gojo for making my trip even more memorable. Your hospitality and attention to detail made my stay truly special, and I would highly recommend this hotel to anyone visiting Kyoto. I look forward to staying here again in the future.
Response from Property: Thank you for staying with us.We are delighted to hear that you enjoyed a comfortable stay with us.We are also very pleased and honored to receive such kind words about our staff.We will share your comments with the entire staff, and they will serve as encouragement for us to provide even better service.All of our staff sincerely look forward to seeing you again should you have the opportunity to visit Kyoto.Manager
Guest User
Twin
Stayed in Nov 2025
Travelling with friends
1 reviews
10/10
Outstanding
Posted on Dec 25, 2025
Good service, friendly staff with nice facilities , I enjoyed the sauna and onsen as well as the restaurant within the hotel
Rooms are clean and have a good size
Response from Property: Thank you for staying with us.We are pleased that you were satisfied with your stay at our hotel.Our hotel's relaxation spaces, "THE BATH" and "THE SAUNA," are special facilities that guests can use free of charge.You can warm up and soothe your tired body after walking around Kyoto.We look forward to welcoming you again.Manager
Guest User
King
Stayed in Nov 2025
Solo traveller
2 reviews
9.5/10
Amazing
Posted on Dec 23, 2025
I stayed at this hotel. And the access was the best. And the breakfast doesn't have many option but very reasonable price.
Response from Property: Thank you for staying with us.We are very pleased to hear that you had a comfortable stay at our hotel.Our hotel is located about a 3-minute walk from Gojo Station on the subway and about 10 minutes from Shijo Station. It's also just one stop from Kyoto Station, making it very convenient to access.All of our staff will continue to strive to make our hotel even better.We look forward to welcoming you again.Manager
Meimeixiaomaolv
Twin
Stayed in Nov 2025
Family
9 reviews
10/10
Outstanding
Posted on Dec 16, 2025
The decor is very modern, and you can grab a drink in the lobby. Since the staff are all young, English communication was not an issue. I didn't get to experience the large public bath, but I saw some guests heading there. The location is very close to the station! It's convenient and comfortable.
Original textTranslated by Google
Response from Property: Thank you for staying with us.We are glad to hear that you enjoyed your stay.THE BATH features a spacious bathtub where you can stretch out and relax comfortably. Enjoy soothing lighting and music to unwind both mind and body. THE SAUNA offers different seasonal scents, which we hope will become something to look forward to on your next visit.We will continue striving to make your stay a memorable part of your travels. We sincerely look forward to welcoming you back.Manager
Jo42
Twin
Stayed in Nov 2025
Couple
7 reviews
10/10
Outstanding
Posted on Dec 14, 2025
It is my second in Kyoto, and I stayed both times in this hotel - this proves that this is really nice hotel.
The room is spacious compared to other hotels I stayed im Japan, facilities are great, staffs are friendly. We tried the breakfast and dinner at the bar, the breakfast has quite limited selections but th quality was great. Dinner was a little disappointing for the price, but overall still a good experience.
Response from Property: Thank you for staying at our hotel again.We are also very honored to receive your compliments regarding our staff.Our hotel restaurant is open from 7:00 to 23:00 as all-day dining, serving breakfast, lunch, and dinner. We also offer seasonal afternoon tea, so we hope you will try it again.We will continue to strive to be a hotel that is loved by all our guests.We look forward to welcoming you again.Manager
Guest User
King
Stayed in May 2026
Couple
4 reviews
6.5/10
Posted on Jun 13, 2026
The room itself was great, and the check in and out process was smooth. However, for people expecting to use laundry services here, brace yourselves. There are only 4 laundry machines that are coin operated for the entire hotel (8+ floors or guests). And so there are massive queues to try and get your laundry done. One of my Japan highlights, for better or worse was witnessing and indirectly being a part of a laundry machine queue dispute, where police was threatened to be called by a guest, over thinking that they deserve the right to be first for the laundry.
Staff was very slow to resolvevthe issue
Response from Property: Thank you for staying with us.We are delighted that you enjoyed your stay and found our rooms comfortable.However, we sincerely apologize for the inconvenience and worry caused by the troble regarding washing machine. We take this matter very seriously and will consider ways to improve our services in the future.We look forward to welcoming you back again.Manager