This was my second stay at Agora, but the experience was far from as good as last year.
Firstly, the front desk staff acted as if I owed them money. When checking in or passing by, only a very polite few would nod, but most would ignore me or glance up and pretend no one was there, even when I proactively greeted them in a friendly manner. I didn't feel welcome here at all, which was quite annoying.
Secondly, the windows couldn't be opened, and on rainy days, there was a constant sound of something hitting the glass from outside. Since this huge frosted glass panel was right by the head of the bed, the noise was unbearable throughout the night.
However, if that were all, it wouldn't be such a big deal.
The biggest problem was that during those rainy days, the pillows and bath towels provided after daily cleaning all had a musty, sour smell from being air-dried, and they were also a bit damp, which was shocking. After going downstairs to discuss it on the first day, I received dry and clean pillows, but on the second day, the replaced pillows were smelly again... I understand that fabrics might not dry properly on rainy days, but isn't it possible to get clean pillows? Don't the supervisors check if the replacement items are clean during cleaning?
Original TextTranslation provided by AI