Renaissance Barcelona Fira Hotel

Great service. Great design. Great view. The room is also comfortable.

As a designer of hotel interiors who spends most of my life staying in hotels, I’ve experienced my fair share of accommodations, and this one certainly had room for improvement. It’s hard to believe that, in this day and age, getting a simple cup of coffee for breakfast can be so difficult. I was told I could only enter the restaurant if I was having breakfast, but when I explained that I don’t eat breakfast and just wanted to sit, catch up on emails, and have a coffee, I was told no and offered a takeaway paper cup instead, like some sort of sub par citzen, not worthy of a seat at the table unless I was willing to eat there. I was told I could have gone to the empty hotel bar and sat in an armchair, hunched over my laptop, waiting until the bar opened at 9 am. I complained to the front desk staff, who listened attentively to my experience, but mid-sentence, they walked off to assist a guest with a faulty key card. So, not only was I desperate for coffee, but I also felt completely invisible. On top of that, the hairdryer stopped working almost immediately, and the gym was small and poorly lit. That said, there were some positives. The wardrobe had plenty of hangers (which is a personal pet peeve of mine, so I’m grateful for that). However, the window cutout was a real disappointment. Instead of a beautiful, wall-to-wall, floor-to-ceiling window that would have made the most of the view, we got a strange, aggressive-looking cut-out that blocked the view and didn’t align with the room’s style at all. Choose a room away from the lifts as they are noisy and busy. Overall, there’s potential here, but improvements are definitely needed. Certainly not what I expected from a 4 star Marriot brand.

A great hotel with nice showers clean and comfortable bed, excellent services! It is located 20 minutes from the city center by metro so it is a quiet area without many actions.

SERVICE CAN NOT BE BETTER, maybe one of the best I have ever received. Very kind people and qualify staff top of the top. There is no question about it. The most negative thing was the terrace roof, witch is one of the best thing of this hotel was close and when we arrive. It was not fear not to know that before we book this hotel. My expectations were higher from this hotel, Not but, however not the top for this level. There are better hotels. I have better speciation for Marriott hotel.

The staff helped us check in was very nice and friendly but on contrary, the staff when check out was a bit cool. Roof-top pool was fantastic though we didn't swim. Breakfast was excellent. Many choices. Though we had breakfast for three days, we still didn't feel boring. About parking, it was convenient. Parking was just in the basement. About cleanliness, it was really disappointed. When first going into the room, every things were white in color and looked clean and comfy. But later we saw disgusting reddish brown dirt and stain on the white curtain and on the toilet door. We also encountered cleanliness problem during breakfast time. At least 3-4 plates in the pile of 'clean' plates had very obvious dirt on them. The hotel should pay special attention to these.

Room was clean and tidy 👍 I am check in about midnight, have 2 receptionist at that time. One guy wearing glasses can’t do my check in properly take time but can’t finish , then will have another tall guy to taking care for me. Breakfast very good and variety. I love avocado, but in last day breakfast not have it very sad. Overall was good, if I have a chance to come back again will choose this hotel.