Hotel Arenal Glamping

I do not take writing negative reviews lightly, but I believe it’s important for future guests to be fully informed. During our stay at Arenal Glamping, an electronic device was stolen from our room. This was a deeply disappointing experience, and unfortunately, it significantly impacted what would have otherwise been a very pleasant stay here. We followed the proper steps, including reporting the incident to hotel management and contacted our ground handler and the local Costa Rican authorities. While I understand that incidents like this can occur anywhere, I was disappointed by the way in which the situation was handled, particularly when the staff tried to indicate that we had lost/misplaced it elsewhere when this was 100% inaccurate and we proved this point to them. The site itself was amazing and we loved our stay here, but safety and peace of mind are fundamental. I sincerely hope the management takes this issue seriously and implements stronger security protocols to protect future guests. Again, I share this not out of malice, but out of a sense of responsibility to inform others and to hopefully prompt necessary changes.

Arenal Glamping was absolutely amazing. We had romantic and comfortable accommodations, delicious food, a relaxing pool, wildlife everywhere (we saw a red dart tree frog by the creek!), a short walk to everything in La Fortuna, and an unbelievable view of Arenal Volcano. Huge thanks to all the staff - Arenal Glamping has the best team from the grounds crew, kitchen staff, housekeeping, and reception. Special shoutout to reception, particularly Daniella and Diana, for helping us coordinate our rides, food, and activities. They even took time to get to know us and practice Spanish with us! We felt completely welcomed and supported in having the vacation of a lifetime. If you have a chance to go to Arenal Glamping, don't miss it!!

It’s pretty expensive compared to the quality of the tents. First of all it’s not in the jungle it’s in a garden. The bed was the most horrible one I’ve ever had the chance to sleep in. The bathroom was dirty, and the breakfast was poor. Ac was ok but as soon as we plugged in something bigger (like a laptop or iPad) the lights started buzzing. The pool had a reeking strong smell of chlorine. The staff was friendly, and the check in/out went smoothly.

What a fabulous place! Our “tent” was clean, cool and had all the amenities of a hotel - except no TV which was an extra bonus. Bed was comfortable and we slept to the sound of rain on the tent. Woke to the sounds of birds and saw a sloth in the tree at the campground. Breakfast was great, staff was wonderful. Would love to come back and stay longer. Thank you!

5/5 the property was a total oasis about 5 minutes out of town. Each “tent” had great AC bathroom and shower! The property was meticulously cared for and cleaned. We found ourselves spending more time than ever there at the pool, doing a yoga class and the best massage! Don’t forget to check out the path to the creek for a peaceful coffee spot!

We spent three nights at Arenal Glamping and everything was exceptional. The tents are spacious, yet feel cozy and they are open air so you can enjoy the sounds of nature. The tents have every day cleaning service (if you wish) and are set in a wonderful and well-maintained garden with pool. Breakfast was great too, yummy gallo pinto, fresh fruit, but you can also have toast, pancakes or eggs. The hosts are warm and very welcoming, staff is wonderful (big special thanks to Daniela!) and can‘t do enough. La Fortuna town is a five minute drive away and offers plenty restaurants and activities in the volcano area.