Shambhala Fuerteventura

Guests appreciate the modern amenities, complimentary breakfast, exceptional cleanliness, and friendly staff. The practicality of the new apartments also adds to the positive experience.

Shambhala Fuerteventura is a fantastic hotel—modern, well-maintained, and beautifully designed. The facilities looked fresh and new, and the buffet breakfast was good and varied. Our apartments (the two of them) were well-equipped, and the location between Puerto del Rosario and Corralejo made it convenient for exploring the northern part of the island. However, our experience was significantly affected by a major issue. Due to a booking conflict, we were asked to change apartments after the first night, which already surprised us. The day after, as we were away at the time of the change, the hotel staff was responsible for transferring our belongings to the new apartment. When we returned, we discovered that some of our personal belongings had been stolen during this process. These included a protein shake, a protein yoghurt, and a packet of wipes, among other items. The explanation given was absolutely unacceptable: the staff assumed they could take any items they wanted because they thought we were leaving. We have kept all the pictures and screenshots from our WhatsApp conversations when the incident happened. The front desk offered to reimburse us for the stolen items, but we had to go through the hassle of repurchasing them ourselves during our time off. However, some were irreplaceable, as we had brought them from Belgium as gifts for a friend on the island. The hotel's only compensation was a 20% discount on a future stay, which we will certainly not be using, as we have no intention of returning. This experience left a lasting negative impression. It’s a shame, as Shambhala Fuerteventura could have been a place we would return to, but the lack of proper resolution for such an unacceptable situation overshadowed our stay. We have kept all proof and documentation in case the hotel management attempts to publicly deny anything stated in this review.

The Shambhala aparthotel was a very nice place to stay. As we enjoyed out overall stay, we do have note that the matras was terrible to sleep on and gave us terrible back and shoulder pains. My advice would be to have them replaced! In terms of the location Parque Holandes… The only restaurant worth visiting is Don Pepè at the start of the parque. Because of the isolated part the parque is located a car is surely advisable. Other than that we enjoyed our stay at Fuerteventura at the Shambhala.