Premiere Classe Hotels in La Rochelle

The hotel is in service, health, breakfast, etc. everything is fine.

The erea was fantastic, the girls at reception were very helpful and extremely friendly. The room we paid for as an upgrade and received 2 welcome drinks, we expected a small room and that’s what we got but our complaints are no replacement coffee satchets or paper cups, the pump cleanser in the shower was empty but you don’t notice until you are in the shower and then try to unclip the one above the bathroom sink. The girls cleaning the rooms should check these things every time.

This hotel is in a fantastic location, in the middle of many shops and restaurants. International brand shopping is within walking distance. The views from the window are outstanding. The bed is comfortable. The front desk staff was very helpful in recommending places to eat and other sites. My only complaint is that I found several hairs in the shower upon inspecting the room. This issue should be addressed with housekeeping.

We have stayed at Le Masq since pretty much the day it opened . Its as good now as the very first time we arrived . Attentive staff , clean crisp rooms and smiles all round . Pretty sure it did meals other than breakfast when we first visited and over time but maybe wrong . The hotel is a credit to all those involved . Wouldn't and haven't stayed anywhere else in LR why would I ! Here's to our next visit which would be No 9 or 10 or maybe more Well done everyone

Excellent! The service is sensationally good. The rooms are clean, large enough with small kitchen and refrigerator. The pool is very well maintained and there is a pool bar. The hottest day of Europe, this hotel was our rescue. We had a problem with the car the staff was super nice and helped bring our car to the deep garage. The bar is well equipped and you get professional information for drink. We used the wellness area with sauna, steam sauna and massage. There were overall only positive experiences. The staff is everybody in individual multilingual. Great! We're happy to come back. 

We stayed here for a short Anniversary trip to La Rochelle, and the hotel itself has a great location situated close to the Old Port and a stone’s throw from the Lantern Tower, large west car park, the beach and nearby animal parc. Furthermore it is on the doorstep of the semi-pedestrianised Rue St Jean du Perot and its multitude of restaurants that lead down to the harbourside. Although we stayed over during a bank holiday the Hotel was seemingly very quiet, a tribute to the soundproofing perhaps? Indeed we only realised that there were a lot of other guests when we saw them at Breakfast, which was buffet style and reasonably substantial. Our Exclusive room on the second floor was a bit too minimalist for my taste. There were no drawers for clothes, just a couple of open shelves next to a hanging space and there was not too much art in evidence although there was a large picture by the ground-floor entrance to the lift. On the negative side if you stop outside the main entrance to offload cases etc it is quite a circuitous route to get back behind the hotel to its own car park, which you have to pre-book (at a charge). We parked at ground level which is quite tight to get into. I never ventured down to the underground part of the Car park to see how accessible that was so can’t comment. On leaving the lift to walk to our room there was a damp/musty smell in the corridor and although it wasn’t too evident in our room we found that all our clothes smelt of it when we came home which wasn’t a pleasant reminder of one’s stay! Strangely for a city centre hotel in the room itself there was absolutely no hotel/town information booklet, or the usual tourist brochures one would associate with a location nor even a list of the TV Channels available on the flat screen in-room TV. Our trip did not afford us time to take in the ‘Spa’ part of the hotel. All I can say is that if there is such a facility it was not very well signposted. The bar did have a sign on it about the sauna but it implied that you had to give advance notice if you wanted to use it so that it could be switched on! I assume there was more to it than that but our short stay didn’t afford us the time to try it outif it was there.

My familycand I stayed here for a couple of nights. We are a fanily of 4 and stayed in 1 rrom The two main things going for this hotel are the secure car park and the location. The car park has decent sized spaces and is gated at night. Location: It's a 5 to 10 minute walk into the port. The beach is also walkable in 5 to 10 minutes. The staff were very friendly, too. The rooms are a bit dated. The aircon does work, but it isn’t powerful. You need to shut the curtains when it's sunny, so the aircon has a chance of keeping the room cool. The bar/restaurant is pleasant enough. The breakfast was okay but we though it was quite expensive for what it is. 18 euro per adult. One of the days we went to a local cafe and spent half as much. The toilet is on its own and has no basin or sanitiser. This means you touch 5 door handles before you can wash your hands. Yuk! Maybe we are fusy. The TV was good, decent storage and a good fridge. The room was too small for 4, really. We only slept in there, so it was no big deal. It would have been fine for 2 or 3 people. All things considered, we would stay here again.

Disappointing. Read the write up and thought it would be a nice spa hotel...nope more like a hostel with a steam room(which was closed) and a. school type swimming pool which is dated and nothing like the photos. We've spent 3 weeks travelling Spain and France and this was our last place and our least favourite of the whole trip. Positives- friendly staff on arrival, underground parking (worth paying. for as roads nearby are full of cars), room is clean and has a cute kitchenette so we could cook a meal after a very long drive. It's a basic hotel and worth a stop over but wouldn't stay again - sorry

Good stay