Las Palmeras

I have read some negative comments about this hotel, but l have to say it was brilliant. Location very good, and close to a lot of shops, restaurants etc. Beautiful big hotel, and the staff were wonderful. Food was self service, and the choice was amazing. Lovely big bedroom, and a good size en suite I cannot fault anything. Very close to the beach, and about 10 mins walk to the bus station. Would recommend this hotel.

When I booked this hotel for a Christmas break I booked as all meals included and even doublechecked via email that all meals are to be included, when we arrived around 5 pm and asked about the dinner we was informed that no meals tonight as there was a party booked? we had to go into town to buy a meal that we already had paid for, the next day Christmas day, we went for breakfast to find no breakfast menu and little or no service, eventually I went to reception to ask about the food we was then served croissant and half a toasted roll, we than left but asked about lunch before and was told 11:30 onwards, we went to explore the area and returned about noon, the place looked fabulous all decorated for Christmas day, I asked about our table and was told no table was booked for us (guests at hotel ) I said that when we booked we specifically asked for all meals included and even double checked showed them both emails we was offered soup and salad by the manager on Christmas day the other alternative would be to pay a further 42 Euros each, we declined had left the hotel! total lack of empathy on this very special day it was as if we did not matter at all NEVER AGAIN!!! I had to put a star to post this other wise no star to be added. disgruntled guests.