El Arbol Hostel

Very bad, the worst experience. Bad service from the beginning, they stand on the right foot with force just to give rules, they adapt to their taste, not the clients', they look for the cat's fifth leg even for a cup of tea, rude staff, poorly behaved without funny

When we arrived, there was no one to welcome us. In fact, the person at reception ends their shift at 4:30 p.m. (we arrived in the evening) so there is no one to respond quickly on site in the event of a question or problem. Mattress damaged and simply smashed. We find ***** hidden in the mattress. ******** which we give to the lady to whom we pay cash for accommodation (not possible by credit card). The lady apologizes but no compensation. There is a misunderstanding about the payment of the tax aimed at Chileans and not foreigners... Despite the context, no flexibility, except a few hours later and it is still slim. Lunch a bit limited but not necessarily bad.