Komodo, West Manggarai Regency, Labuan Bajo, West Manggarai Regency, East Nusa Tenggara, 86511, IndonesiaView Hotel Details
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Plataran Komodo Resort & Spa Guest Reviews
4.7/5
Amazing
52 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(52)
Positive reviews(34)
Reviews with photos/video(22)
Awesome stay(17)
Friendly staff(15)
Awesome rooms(11)
Nice sea view(10)
Classy environment(5)
Large rooms(5)
Negative reviews(1)
Guest User
Deluxe Beachfront Residence
Stayed in Jan 2025
Couples
45 review
5.0/5
Outstanding
Posted on Feb 3, 2025
This is quiet resort situates half an the rock half on the beach with a pier extending into the sea. When you are shown into the resort, you feel you are entering a well designed tropical garden.
Our room is facing the beach and the swimming pool. The room is very big and clean with a living room, a bedroom and a bathroom.
The resorts provides butler service and takes good care of all your needs. It also gives two room cleaning and tyding up service every day,one in a daytime one before sleeping.
The breakfast and afternoon tea are also Impressive. The fish and lobster are also very fresh and tasty.
It is a great experience to stay here.
6/18
Response from Property: Dear Valued Guest,Warmest greetings from Plataran Komodo!Thank you for your wonderful review and for sharing your experience with us. We are delighted to hear that you enjoyed the tranquility of our resort, the lush tropical surroundings, and the spacious comfort of your villa. Providing attentive service is at the heart of what we do, and we’re thrilled that our butler service, housekeeping, and dining experiences exceeded your expectations.It was truly a pleasure to have you with us, and we hope to welcome you back for another unforgettable stay in the near future. Until then, safe travels and warm regards from all of us at Plataran Komodo!Best regards,General Manager
Guest User
Two Bedroom Beach Front Residence
Stayed in Sep 2024
Family
1 review
4.0/5
Very Good
Posted on Nov 11, 2024
The ICONIC MAGNIFICENT VIEW i’ve ever seen😍
Response from Property: Dear Valued Guest,Thank you for your delightful feedback! 🌟 We’re overjoyed to hear that you enjoyed the iconic and magnificent views at Plataran Komodo Resort & Spa. Nature’s beauty here truly is breathtaking, and we’re so glad it left such a lasting impression on you.We hope to welcome you back soon for more unforgettable moments in our little paradise!Warm regards,General Manager
Guest User
Deluxe Beachfront Residence
Stayed in Feb 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 10, 2024
Amazing service by the Plataran team from check in to leaving - best resort I've been to. Highly recommended
Response from Property: Dear Guest,Thank you for your wonderful testimonial on the excellent service you received during your recent stay at Plataran Komodo.At Plataran Hotels and Resorts, experience is all about our team working together to create memorable moments for all our guests, and we are delighted to note that we were able to serve you with the best service. It is encouraging feedback from guests like you that keeps us encouraged to strive for excellence in all aspects, and we much appreciate it. I have shared your wonderful compliments with our team, and we are all pleased to hear that you experienced a fine experience with us.We appreciate your support and look forward to welcoming you back with a truly unforgettable experience at Plataran Komodo or any other Plataran Hotels and Resorts.Plataran regards,General Manager
The pd concept
Exclusive Modern Residence
Stayed in Jan 2024
Solo travellers
6 review
5.0/5
Outstanding
Posted on Feb 20, 2024
A wonderful and carefully curated hotel that is far from all nearby noise with a staff that makes you feel special, by far the best choice in the area
Response from Property: Dear Panos,Thank you for your wonderful testimonial on the excellent service you received during your recent stay at Plataran Komodo.At Plataran Hotels and Resorts, experience is all about our team working together to create memorable moments for all our guests, and we are delighted to note that we were able to serve you with the best service. It is encouraging feedback from guests like you that keeps us encouraged to strive for excellence in all aspects, and we much appreciate it. I have shared your wonderful compliments with our team, and we are all pleased to hear that you experienced a fine experience with us.We appreciate your support and look forward to welcoming you back with a truly unforgettable experience at Plataran Komodo or any other Plataran Hotels and Resorts.Plataran regards,General Manager
given gwen
Deluxe Beachfront Residence
Stayed in May 2023
Family
1 review
5.0/5
Outstanding
Posted on Jun 20, 2023
Best hotel in labuan bajo. Great view. Have private beach and aciltivity such as snorkeling. Paddle board. Canoeing. Dinner with unbelievable amazing sunset view. The room has excellent vibe and the smell of aromatherapy scent was great. It was unforgettable moment we had in Plataran komodo
6/15
Response from Property: Dear Guest,Thank you for your wonderful testimonial on the excellent service you received during your recent stay at Plataran Komodo.At Plataran Hotels and Resorts, experience is all about our team working together to create memorable moments for all our guests, and we are delighted to note that we were able to serve you with the best service. It is encouraging feedback from guests like you that keeps us encouraged to strive for excellence in all aspects, and we much appreciate it. I have shared your wonderful compliments with our team, and we are all pleased to hear that you experienced a fine experience with us.We appreciate your support and look forward to welcoming you back with a truly unforgettable experience at Plataran Komodo or any other Plataran Hotels and Resorts.Plataran regards,General Manager
Ayuprapna
Deluxe Garden Residence
Stayed in Nov 2023
Family
11 review
5.0/5
Outstanding
Posted on Dec 27, 2023
Plataran is best place to stay in labuan bajo,,,service and hospitality is number one,,,room is so big,clean superb,smell good
Response from Property: Dear Ayuprapna,We would like to thank you for choosing to stay with us, and appreciate taking the time to review us.It is our team's continuous endeavour to offer our guests an exceptional and memorable experience.We are happy that we were able to achieve this during your visit, and received your commendations with much gratitude.It was a pleasure serving you and we look forward to welcoming you soon again at Plataran Komodo Resort & Spa – Intimate Island RetreatPlataran regards,General Manager
Yannwild
Deluxe Garden Residence
Stayed in Jul 2023
Travel with friends
3 review
5.0/5
Outstanding
Posted on Oct 27, 2023
Beautiful and spacious room and direct beach access!
Response from Property: Dear Yannwild,We are glad that you loved the service and the landscape of the resort to experience some of our fantastic sunsets.It is our team's continuous endeavour to offer our guests an exceptional and memorable experience.We are happy that we were able to achieve this during your visit, and received your commendations with much gratitude.It was a pleasure serving you and we look forward to welcoming you soon again at Plataran Komodo Resort & Spa.Plataran regards,General Manager
Tamel
Deluxe Beachfront Residence
Stayed in Feb 2024
Family
1 review
4.5/5
Great
Posted on Mar 14, 2024
Good food, great service, beautiful room and settings!
Response from Property: Dear Tamel,Thank you for having taken the time to express your thoughts and experiences of your stay at Plataran Komodo Resort & Spa!We are glad that you loved the service, food, room and the landscape of the resort to experience some of our fantastic sunsets.At Plataran Hotels and Resorts, experience is all about our team working together to create memorable moments for all our guests, and we are delighted to note that we were able to serve you with the best service. It is encouraging feedback from guests like you that keeps us encouraged to strive for excellence in all aspects, and we much appreciate it. I have shared your wonderful compliments with our team, and we are all pleased to hear that you experienced a fine experience with us.We appreciate your support and look forward to welcoming you back with a truly unforgettable experience at Plataran Komodo or any other Plataran Hotels and Resorts.Plataran regards,General Manager
Guest User
Deluxe Garden Residence
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 23, 2024
I was hesitant to book this hotel or Ayana, but I am glad that I booked this hotel. The experience was very good. There are only 18 rooms, few people, and it is very comfortable to live in. The staff are also very enthusiastic. There are more staff than guests. There is a dedicated butler for every detail. Eka's service is also very good. I got sick after snorkeling, and the hotel also sent medicine and ginger tea. Couples can book their BBQ. It's just over 1,000 yuan for two people, which is a good price. It was a very good experience
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6/8
Response from Property: Dear Valued Guest,Warm greetings from Plataran Komodo Resort & Spa!Thank you so much for choosing to stay with us and for sharing your wonderful experience. We are delighted to hear that your decision to book with us instead of elsewhere brought you such satisfaction.It’s heartwarming to know that you appreciated the intimate and exclusive atmosphere of our resort, as well as the personalized service provided by our team. Eka and the rest of our staff were thrilled to hear your kind words—they are truly dedicated to creating unforgettable experiences for our guests. We’re glad we could help you feel better with the ginger tea and medicine after your snorkeling adventure.Your enjoyment of our private BBQ and complimentary snorkeling amenities truly reflects the tailored experiences we aim to provide. It’s fantastic to know that these moments made your stay even more special.We hope to welcome you back soon for another memorable retreat in paradise. Please don’t hesitate to reach out directly if there’s anything we can do to make your next visit even more extraordinary.Warm regards,General Manager
Gongzhujunjunzhu
Executive Oceanfront Residence
Stayed in Sep 2024
Couples
15 review
5.0/5
Outstanding
Posted on Nov 22, 2024
This is the dream seaside cabin~ The hotel style is so original, as if you are living in seclusion. It is the first time I have stayed in a hotel so close to the sea. I sleep with the sound of the waves at night, and another item on my life list is completed✅
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Response from Property: Dear Valued Guest,Thank you for your wonderful review! We are truly delighted to hear that your stay at Plataran Komodo felt like a dream and allowed you to check off an item on your life list. Providing a serene and unique seaside experience is at the heart of what we strive for, and it’s rewarding to know that the sound of the waves and the tranquil setting made your stay unforgettable.We hope to welcome you back soon for another memorable escape in paradise!Warm regards,General Manager
Sushan
Deluxe Garden Residence
Stayed in Sep 2024
Family
21 review
5.0/5
Outstanding
Posted on Nov 4, 2024
It's better than expected. A very tasteful resort hotel. The room is very large. The bathroom is bigger than that of an ordinary hotel room. There is also an outdoor shower room. There is also a small garden inside. The room is large and tidy. I like it very much. I will stay here again in the future
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Response from Property: Dear Valued Guest,Thank you for sharing such a wonderful review of your stay at Plataran Komodo Resort & Spa! We are delighted to hear that your experience exceeded your expectations and that you appreciated the spacious and tastefully designed room, the unique outdoor shower, and the serene garden.It’s heartwarming to know you enjoyed your time with us and that you plan to stay with us again in the future. We look forward to welcoming you back for another memorable experience in our little piece of paradise!Warm regards,General Manager
hinont
Deluxe Beachfront Residence
Stayed in Aug 2024
Couples
3 review
5.0/5
Outstanding
Posted on Oct 2, 2024
This resort is highly recommended. It feels like you are just opening the door to the beach and the sea. (Rooms 107 and 108 are recommended). Each room has a dedicated butler. Don't worry about language problems. The butlers all use WeChat. After we checked into room 107 on the first day, we found strange noises above the room (similar to some animals running around). After informing the butler, he immediately changed our room. The hotel has free activities, kayaking, snorkeling and many other things to do. The service is impeccable, as is the accommodation and the scenery. In short, this resort is my favorite for my overall trip to Indonesia. No one else, next time I come to Indonesia, I just want to stay here for a while!
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Response from Property: Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay at Plataran Komodo Resort & Spa and that you felt at home with our dedicated butlers. It’s great to know that you appreciated our free activities, the beautiful views and the use of WeChat to communicate to you.We sincerely apologize for the initial inconvenience with the noises in your room, but we’re glad our team was able to assist you promptly. Your recommendation of Rooms 107 and 108 is greatly appreciated!We can’t wait to welcome you back on your next trip to Indonesia. Thank you for choosing us as your favorite resort! Safe travels until then!Warm Regards,General ManagerPlataran Komodo Resort & Spa
maart
Deluxe Beachfront Residence
Stayed in Jan 2025
Couples
2 review
4.2/5
Very Good
Posted on Feb 16, 2025
Great, friendly staff, always willing to provide the best service.
Food excellent quality.
Swimming pool fine
Beach is mediocre
Beach villa fine
Gym is mediocre with only 4 machines, of which 1 running machine.
It was a pity that during our stay 2 villas next to us were being renovated with a lot of noise during the day.
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Anonymous User
Deluxe Beachfront Residence
Stayed in Jul 2024
Solo travellers
4 review
4.2/5
Very Good
Posted on Aug 18, 2024
The beach has not been cleaned yet, the location is good, a little distance from the pier, but it is quite convenient to let the hotel front desk help book a car for travel.
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Response from Property: Dear Guest,Thank you for having taken the time to express your thoughts and experiences of your stay at Plataran Komodo Resort & Spa!We are glad that you loved the service and the landscape of the resort to experience some of our fantastic sunsets.Meanwhile, it is the encouraging feedback from patrons like you which keeps us motivated to strive for excellence in all aspects and we value it a lot.Please rest assured that your feedback is very important to us, and my team and I will ensure that appropriate corrective action will be taken to uphold the usual high standards of products and services expected of our resort.I look forward to welcoming you again on your next visit for better experience.Plataran regards,General Manager
Albee Zhou
Deluxe Garden Residence
Stayed in Apr 2024
Travel with friends
47 review
5.0/5
Outstanding
Posted on May 24, 2024
There was a welcome dance and drinks upon arrival at the hotel. The room was large and Indonesian style. I liked it very much. With the manager's consent, we delayed check-out to 1pm, which was very considerate. There are many places in the hotel and the beach for taking photos.
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6/20
Response from Property: Dear Albee Zhou,We would like to thank you for choosing to stay with us, and appreciate taking the time to review us.It is our team's continuous endeavour to offer our guests an exceptional and memorable experience.We are happy that we were able to achieve this during your visit, and received your commendations with much gratitude.It was a pleasure serving you and we look forward to welcoming you soon again at Plataran Komodo Resort & Spa – Intimate Island RetreatPlataran regards,General Manager