Knights Inn Lake City

1. $50 cash only deposit they said was "advertised" in the terms and conditions...NOT. 2. ALL (K/Q) beds were full beds and same price. 3. No coffee. 4. Noise level in room horrible. 5. Shower barely dribbled water. 6. Bathroom floor very soft. 7. No garbage cans outside. 8. Many outside lights not working. 9. Bad attitude when you explained that the $50 cash deposit was NOT in the t&c's. 10. Refused to give money back after seeing rooms and knowing all beds were full and not King/Queen. Stated only could do online, which was already past the deadline to do so. 11. Had police visit building due to disturbances. 12. Frig had no shelves. 13. TV didn't work and was "locked." OVERALL - Don't go!!!!!!

This is the worst hotel I’ve stayed at ever. There was a CENTIPEDE IN MY PILLOW CASE. I saw 2 spiders in the bed. The place stinks of mildew BAD. Bugs on top of bugs on top of bugs. When I brought the pillow to front desk they just shook it out onto the floor and offered it back to me. The whole building is damaged and has obvious water damage and what can only be described as “sink-hole like” holes in the room as well as in the front desk area. Falling apart.

Truly the most horrifying hotel experience I've ever had. Arrived exhausted on four hours of sleep only for the check-in process to take 20-30 minutes. They asked for a cash deposit of $100 for the two rooms and told us that we'd have to find an ATM in the middle of the night if we didn't have the cash on us. They also asked for ID. The woman checking us in was friendly, but the process was tedious and long. They had no elevator, so we lugged the heavy suitcase up the stairs to the second floor. There were holes cut in the drywall in the hallway and an assaulting array of odors ranging from vapes, ****, cigarettes, and general mustiness. There was only one working lamp in the room, but even the dim light was sufficient to view the abhorrent state of the room. There was a roach on the wall when I walked in, the beds looked hastily made, the bathroom towels felt damp to the touch and had small makeup stains, there was a mysterious black coloration around the showerhead, there was dirt lining the corners of the bathroom, there were huge stains on the carpet and wall, and the furniture quite literally looked like it had been pulled directly from a dumpster (the chair was in my room and the minifridge was in my dad's). When I pulled back the sheets, there was hair on BOTH beds that was not mine. I finally fell asleep over two hours after arrival despite being awake for 21 hours. I slept for four hours and woke up with the intention of leaving as soon as possible. As the towels in the bathroom seemed as though they hadn't been cleaned, I chose to air-dry after my shower. Some hotels are poor quality, but tolerable. Not this one. We like to save money while traveling, but you are better off sleeping in your car than in this biohazard of a building.

I wasn't able to stay at the Knight In, as the desk attendant verified my reservation and requested a cash deposit of 50dollars. I mentioned that the reservation was prepaid and use the credit card to add the deposit. The attendant told me that it was not able to do it. Gave me number of reasons. There was no concern for the customer. This information was not noticed during the reservation. Afterward, check Google's review and noticed the many negative reviews. Don't understand why this hotel is listed in the USAA membership travel program.