Hotel Astoria
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Lucerne

Hotel Astoria

Health Protected
Pilatusstrasse 29, Lucerne, Canton of Lucerne 6002, Switzerland
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With a stay at Astoria Lucerne in Lucerne, you'll be within a 5-minute drive of Chapel Bridge and Swiss Transportation Museum. This upscale hotel is 12.1 mi (19.5 km) from Burgenstock and 0.3 mi (0.5 km) from Museum Sammlung Rosengart.Show More
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hotel overview picture
3.9/5Good·Cleanliness: 3.9
All 79 Reviews
Amenities
Fitness RoomPrivate ParkingBarNightclubRestaurantMeeting RoomCurrency ExchangeLuggage Storage24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Buochs Airport
(17.3km)
Train: Rigi Kulm
(23.4km)
Landmarks: Jesuit Church, Lucerne
(289m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Lifestyle King Room
4

Lifestyle King Room

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Towel
Private Toilet
Daily Housekeeping
Room Details
Check Availability
Superior Twin Room
3

Superior Twin Room

2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Towel
Private Toilet
Daily Housekeeping
Room Details
Check Availability
Design Twin Room (Panoramic View)
2

Design Twin Room (Panoramic View)

2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Towel
Daily Housekeeping
Room Details
Check Availability
Standard Twin Room
6

Standard Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Towel
Private Toilet
Daily Housekeeping
Room Details
Check Availability
Deluxe Twin Room
5

Deluxe Twin Room

2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Towel
Private Toilet
Daily Housekeeping
Room Details
Check Availability
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Guest Reviews(79)

3.9/5
Good
Verified Reviews
  • Cleanliness3.9
  • Amenities3.9
  • Location3.9
  • Service3.9
Guest User
December 10, 2023
I would never recommend this hotel. The street noise (drunks) outside was horrible until after 3:30 am every night. The restaurant staff in the hotel restaurant and the attached Italian restaurant were very rude. There were about a dozen beer bottles and drink glasses along with trash on a sticky floor in the elevator at 7am when I checked out.
Guest User
December 4, 2023
One night stay as part of tour. Hotel clearly caters to tour groups, 6 were active during the stay. Given other reviews, seems tower or annex 3 is best for a quiet room. Others have commented 1 and 2 might be noisy as the rooftop bar is in building one. Room is small albeit clean. Small and slow elevator so be patient when other groups are active. WiFi is good. Breakfast at top floor in building 1 was limited.
Dr. Kaye
November 20, 2023
Shuki Sherpa was very helpful and did a wonderful job of cleaning my room. She was also very kind and took the time to answer a few questions for me. Jessica was very kind, personable, and professional when `I checked in.
sundy08
September 26, 2023
A large hotel catering to tourists. The staff was helpful and professional. Our room was spacious but we could not control the room temperature even though their was a thermostat which I believe was for show only. During the day the room was cool and warm at night. We even had a technician come and try to adjust the temperature but to no avail. Breakfast was okay. Location was decent.
Guest User
September 16, 2023
Terrible hotel. Bed mattress worn out. Caused back ache. Hotel staff provided no help. Room was dirty. Found hair on the floor. Hvac system did not work well. Made banging noise. Breakfast Room was poorly laid out, stuffy, hot, and crowded. Only "entertainment " offered was news channels and some lame game show. Don't waste your money and time here.
Guest User
September 10, 2023
Our room was on the 5th floor, 2 floors below the nightclub - and yet we heard all the bass sounds from the club’s music until 3:30AM. We were traveling with a tour group and many in our group experienced the same problem with the same noise, regardless of what floor they were on. It is apparent that the hotel values their club clientele more than their guests. I hope our tour company (Collette) stops booking rooms at this hotel. The room had basic amenities and was fine with the exception of the noise issue. What good is a nice room if you can’t sleep?
Guest User
September 8, 2023
While this hotel is in a great location it lacks any charm or quality. Rooms are very basic and lack any amenities. No bottled water, drawers to store clothing, or basic writing materials. Sp****ly decorated rooms with no carpeting. Air conditioner did not work properly and was constantly humid. No basic room service or concierge to assist with dinner reservations or other guest services. I would not recommend this hotel if you are expecting minimum 3 to 5 star quality.
Lori
September 2, 2023
The staff was friendly. The rooms were nice and clean. The breakfast was well stocked and the offerings were good not great. The hotel was a short walk from the water, town and train station. There were several restaurants close by and a nice rooftop bar. I’m not sure the hotel was worth the higher cost because nothing made it stand out from any other hotel.
Guest User
August 28, 2023
We stayed here at the end of an Avalon river cruise for two nights. There’s no door on the bathroom, but you still have privacy (but no sound or light is blocked from the bathroom). A full wall of glass, so you need to use the drapes at night or if it’s too sunny/hot. The location was convenient to walk to the center/chapel bridge area. It’s an unusual building, originally three buildings it seems. But the breakfast provided was excellent, served in a part of the Chinese restaurant. The rooftop bar was awesome! Staff were responsive and helpful. I’d stay again.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
CHF 20.01 (approx. £17.60) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Cleanliness
  • 3.9/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Property Description

  • Opened: 2007
  • Renovated: 2021
  • Number of Rooms: 252
With a stay at Astoria Lucerne in Lucerne, you'll be within a 5-minute drive of Chapel Bridge and Swiss Transportation Museum. This upscale hotel is 12.1 mi (19.5 km) from Burgenstock and 0.3 mi (0.5 km) from Museum Sammlung Rosengart.

Be sure to enjoy recreational amenities including a nightclub and a health club. Additional features at this hotel include complimentary wireless internet access and concierge services.

Enjoy Thai cuisine at Thai Garden, one of the hotel's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Lucerne? This hotel has 11840 square feet (1100 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 252 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.

Services & Amenities

Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Hotel Astoria?

Prices at Hotel Astoria are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Hotel Astoria?

The closest airport is Buochs Airport. It is 17.3km from the hotel and approximately a 18minutes journey by taxi.

What are the check-in and check-out times at Hotel Astoria?

The check-in time is after 15:00 and the check-out time is before 11:00.

Does Hotel Astoria provide airport transfer services?

No, the Hotel Astoria doesn't provide airport transfer services.

What amenities and services does Hotel Astoria have?

Hotel Astoria has the following amenities and services: Pets allowed (additional fee), Fitness Room, Parking.

Does Hotel Astoria have a swimming pool?

No, Hotel Astoria doesn't have a pool.

Does Hotel Astoria have fitness amenities?

Yes, Hotel Astoria has fitness amenities.

Does Hotel Astoria provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Hotel Astoria have non-smoking rooms?

Yes, Hotel Astoria has non-smoking rooms. Please view the hotel listing for details.

Does Hotel Astoria provide breakfast?

Yes, Hotel Astoria provides breakfast.

About This Property

Nearest AirportBuochs Airport
Distance to Airport17.3KM
Nearest Train StationRigi Kulm
Distance to Train Station23.36KM
Average Price FromGBP262
Hotel Star Rating4