I am extremely dissatisfied with this stay. First, the hotel had fake reviews; second, the management was irregular; third, the soundproofing was terrible; and fourth, the shower water was either unbearably hot or unbearably cold. On January 8th, I booked a guesthouse in Jingmai Mountain, Yunnan through Ctrip. The Ctrip platform showed good reviews, praising the owner and the complimentary drinks. Later, I discovered that this guesthouse also operated a coffee shop in Nuogan Ancient Village, and the reviews for both were combined, misleading consumers. On February 13th, I arrived at the guesthouse at noon. There was no one at the front desk. I called the guesthouse on Ctrip, and they told me to find the owner of the nearby convenience store, who would help with check-in. They simply showed me a QR code to scan for registration. After registration, they said the previous guests hadn't checked out and told us to go explore other places first. When I returned to the guesthouse around 8 PM, the front desk was dark and empty. I called the number on the sign, and they told me to contact someone else. That person didn't answer the phone and told me to find the convenience store owner, but there was no one around. I waited for over 20 minutes before finally checking in. This shows the hotel is extremely unprofessional. Thirdly, the hotel's soundproofing is terrible; you can hear everything outside the room, and the snoring next door sounds like it's right next to my ear. Fourthly, the hotel doesn't offer proper showers; they only have hot and cold water. I was really unlucky to book this hotel!
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