Premier Inn Lancaster

In traditional music hall style, there was good news and bad news. Room was clean and well prepared (they always are) and check-in was quick and easy (not always the case). I'm still not sure whether the Premier Plus room gives you free Ultimate W-Fi (I got sent a password but not a voucher code so it would have cost me) and the regular wi-fi was appalling. Lift was also out of order (which only affected arrival and departure for our luggage load). It also appears the buffet breakfast options have been reduced - fewer yoghurt flavours, less juice options, not so many pastries.....if you want your hot food on a hot plate you also have to ask for this, and the toast needs three circuits of the machine before it changes colour. It's still good value, it's just not as good as a few years ago. Lancaster is my Premier Inn of choice when I travel up north - it's a great location for my needs (close to the by-pass). So, when it's time to head that way again any gripes this time won't affect decision making to book immediately.

We went for my husband's birthday and it was quite disappointing. Although we received a warm welcome with very efficient check in, the room was quite poor. The bed was very uncomfortable, with the sheet not even being big enough. The bathroom floor was broken and uneven and there were broken glass bottles all outside. We had breakfast at the brewers fayer and it was quite a let down. Very overcooked and lukewarm at best. I wouldn't recommend.

Shame no one seems to care about the upkeep of the rooms here. It used to be a good hotel. This visit the lift didn't work. The room door didn't lock. The shower tray and screen were rather mildewy. The shower hose leaked in all directions so was useless and the door hook was missing.

Strange thing to put in a review but the widows open which allow you to control the temperature of the room. Unfortunately directly onto a busy road but still, the holy grail of cheap hotel rooms form me! Otherwise as expected, basically comfortably.

Fantastic, caring, and accommodating staff. Mhairi checked us in and was so lovely. Room is spacious and clean, everything you’d expect from a standard premier inn. Was able to check in early with no problems at all. Again 10/10 to the lovely lady Mhairi who checked us in.

Very comfortable stay here, stayed for two nights. Friendly staff and welcome. Comfortable bed and room. Clean room and bathroom. No complaints. Lots of free parking available. Recommend you buy the extra Wi-Fi option , Wi-Fi was slow . 9 minute drive into the centre of Lancaster. Lancaster is a lovely place to stay.