Northcote

Service Quality: Guests frequently commend the attentive, friendly, and professional staff, noting their ability to accommodate dietary needs and provide seamless service across all areas of the hotel, from reception to the restaurant and bar.

Haven’t been to Northcote for 11 years & came away disappointed. Advised before arrival to park in car park at rear- not the welcome expected….”greeted” by an automated intercom then having to cart luggage over mud & stones! Room not ready so had a drink in bar. Sandwich not great, overpowering mayonnaise with not much ham & ginger biscuits with coffee were stale & had obviously been stored for a while. Building looking tired & dated. Bedroom needs attention, chipped furniture, broken appliances & curtains need attention. Given courtesy glass of bubbles to then find charge on bill when checking out! Bed very comfortable & room clean. Bathroom well stocked & very large with bath & shower. Meal at night part of Obsession. Good food but service very chaotic & felt like some staff brought in for night & hadn’t worked in a restaurant before. Some staff described the dish to us while on 2 occasions it was dumped in front of us with”there you go, enjoy” Breakfast was excellent. Waiter fantastic, very professional (George) & so much better than service at dinner. Cheese soufflé did not disappoint. Overall a disappointment and feels like Northcote has been left behind the times. The building has lost its beauty & character & food is just good with chaotic service.

Absolutely superb from start to finish, I can't thank everyone enough for a fantastic stay. Our Obsession 26 night with Spencer and Jason was just sublime, delicious! Everyone working in Northcote is an absolute credit to the business. Thank you so much!!!!