When we arrived at the Hilario, the manager wanted to show us the suite at La Casona by hook or by crook, it was much nicer than at the Hilario. Well, let's see; the room was very large, with a living room, but steep stairs to the room and bathroom and to the balcony (with a view of a construction site) and the entire facility was very kitschy. The whole hotel ambience not ours. Back at the Hilario she gave us the junior suite which was ok but we booked the suite above. You could see that it was already occupied. No word of double booking, apologies, compensation from manager. 1 to 2 nights in an unselected room is ok, but 5 is not ok.
Otherwise everything was great, but manager flop, sorry.
Original TextTranslation provided by Google