No. 1 Tianshui South Road, Chengguan District, Lanzhou, Gansu, 730000, ChinaView Hotel Details
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Guest Reviews of Hualian Hotel (Lanzhou University Branch)
9.5/10
Outstanding
2056 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities9.3
Service9.6
Cleanliness9.6
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All reviews(2056)
Positive reviews(2007)
Reviews with photos/video(296)
Easy to get around(486)
Convenient location(402)
Close to train station(341)
Classy environment(139)
Friendly front desk staff(132)
Many amenities(75)
Small room size(33)
Stayed multiple times(26)
Negative reviews(49)
Anonymous User
Standard Room (Double bed)
Stayed in May 2024
Business travellers
403 review
10.0/10
Outstanding
Posted on Jun 26, 2024
Nice hotel with nice service. Very well designed rooms. Clean.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Kong
Standard Room (Double bed)
Stayed in Feb 2024
Solo travellers
6 review
10.0/10
Outstanding
Posted on Apr 1, 2024
I stayed here about 10 days, the hotel is excellent! 4 Stars hotel but 5 stars service. Especially the room service ladies. Good job and keep it up. By the way, thanks for the souvenir.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Nui Phoy
Standard Room (Double bed)
Stayed in Jul 2024
Family
22 review
8.5/10
Very Good
Posted on Sep 1, 2024
Convenient to stay if you are traveling by train. Lanzhou railway is opposite the hotel.
Response from Property: 尊敬的賓客,感謝您對酒店的點評!您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
CHONG EU
Elegant Double Room
Stayed in Jun 2024
Family
6 review
8.0/10
Very Good
Posted on Jul 13, 2024
Good location with lots of food and groceries in the surroundings. Traffic at night is noisy, right at an intersection. Room smells of stale cigarette throughout tho.
Response from Property: Dear guest, thank you for your review of the hotel! Your valuable feedback is very important to us, and we will inform the relevant departments to improve the quality of our services. If you come here next time, we hope you can book this hotel again and give us a chance to apologize. Looking forward to visiting again!
John Joseph
Standard Room (Double bed)
Stayed in Jun 2024
Solo travellers
2 review
10.0/10
Outstanding
Posted on Jul 7, 2024
Convenient location, clean and comfortable facilities. This was also the only hotel I have ever stayed at that gave me a welcome gift (yogurt) and a checkout gift (mini usb fan).
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
RobGZ22
Business Double Suite
Stayed in May 2024
Solo travellers
99 review
8.0/10
Very Good
Posted on Jul 5, 2024
Central location near the train and subway stations, along with many restaurants and shops. The room was fine, except, being a suite, only the living room had an air con unit -- both rooms needed one. Waimai could not be delivered directly to the room for some reason (unlike other hotels in Lanzhou). Breakfast was average for China.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Standard Room (Double bed)
Stayed in May 2024
Couples
18 review
9.5/10
Amazing
Posted on Jun 23, 2024
Very good hotel, very clean, friendly staff, good location right next to the train and bus station.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Harry Dr
Standard Room (Double bed)
Stayed in Oct 2023
Couples
23 review
9.5/10
Amazing
Posted on Nov 19, 2023
Hotel is very near to slow speed railway station. Overall experience is good. The staff is cooperative and friendly.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Fernando Manuel
Standard Room (Double bed)
Stayed in Apr 2024
Solo travellers
36 review
8.0/10
Very Good
Posted on Jul 16, 2024
I recently stayed at the Hualian Hotel near Lanzhou University Railway Station for one night, and overall, it was a pleasant experience. The hotel’s location is incredibly convenient, especially for travelers using the railway station. It’s situated right next to the station, making it easy to access transportation and nearby amenities.
While it may not have any standout features, it provides good value for money and meets the basic needs of its guests. I would recommend it for short stays or for those needing easy access to the railway station.
Response from Property: Dear guest, thank you very much for your positive feedback on our hotel. We will continue to work hard to live up to your expectations. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey!
CHENG HEONG
Standard Room (Double bed)
Stayed in Mar 2024
Solo travellers
4 review
9.0/10
Great
Posted on May 2, 2024
I stayed 5 nights at this hotel. It is located right across from the Lanzhou train station. The area is very busy with a lot of shops and restaurants nearby. It is very easy to use the subway right next to the train station to go around the city. There's also a bus terminal right next to the subway station.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Anonymous User
Standard Room (Double bed)
Stayed in Sep 2023
Couples
53 review
9.5/10
Amazing
Posted on Oct 6, 2023
Second time staying. Super close to the station. Check in was easy enough. Some problem registering my passport and they gave some free breakfast vouchers as apology (wasn't needed, really only took a minute or two to fix). Would be better if had access to a 24hr washing machine.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
John whinnie
Standard Room (Double bed)
Stayed in Mar 2024
Couples
1 review
10.0/10
Outstanding
Posted on Apr 6, 2024
A comfortable and pleasant place to stay. Reception staff spoke English which was very helpful.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
safkhat
Standard Room (Double bed)
Stayed in Jul 2023
Solo travellers
22 review
10.0/10
Outstanding
Posted on Aug 26, 2023
Well located. Exceptionally clean room. Bed was comfortable. Staff were courteous and helpful. Definitely 4 star standard!
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
mi11ion
Elegant Standard Room
Stayed in Apr 2024
Couples
28 review
7.5/10
Posted on Jun 7, 2024
good location but traffic around hotel is heavy during peak hours
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
energy_girl
Standard Room (Double bed)
Stayed in Jun 2023
Solo travellers
13 review
5.5/10
Posted on Jul 20, 2023
Service of the manager and cleaning lady is good but front desk has attitude problem. It is very near to the train station. Very noisy as wall is thin.
Response from Property: Dear guest, thank you for your review of the hotel! Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!