The Palacio de Laoag

The property serve an okay food. Breakfast supposedly starts at 6am but they were never on time during our 6day stay there.The property is not maintained, has stagnant water in some planters so definitely there were a lot of mosquitoes. We stayed in a so called “deluxe “ room but you’ll find roaches crawling at night. The room is dirty and bathroom smells sewer coming from the drainage. The room doesn’t have an intercom, so of course don’t expect a hair dryer or any extra amenities. When we came we had to ask them to reclean the bathroom and asked to refill the empty bottles of soap and shampoo. The hotel does laundry and we were told that it was 70php per kg., after they washed it, they told us it’s 100php per kg. They also don’t know how to segregate white from colored clothes, my white blouse turned light blueish color.It seems like some of the workers from the front desk don’t really know what they’re doing. The lady on day shift told us that she’ll provide as toilet paper, but never followed through. We had to go to the front desk and asked again. They don’t even know how to check whether their client had multiple reservations. They had to ask the hard copy I made, so they can make their own copy of my reservations.

had a hard time hailing tricy around the area at night but overall amazing experience and very impressive service staff are kind and nice amenities

Dirty, unkept and unfriendly staffs.

They need to clean the pool and pay more attention to things like old non working tv staff sit around unaware of what’s really going on.

Palacio de Laoag,,, best pkace to stay in Laoag Stayed there 6 weeks from March thru April 2024. Awesome front desk Starr from Roxanne and her girls. Excellent service from Helen and her stall. Felt safe thanks to Errol from Security. Refreshing pool, reasonable rates and has a pool table., And especially tasty dishes from the kitchen. Will be back in November, 5 star service, accommodation, cleanliness, friendly staff. All around five star rating from Me,

I previously reserved a room for 3 but because another person wanted to join us- I reserved 1 more room. Upon arrival, we were upgraded to a bigger room good for 4 on the first floor With a n additional fee lower than that of an extra room. Everyone was courteous and accommodating. I absolutely recommend this place to everyone.