Cebu White Sands Resort and Spa Reviews

The location and resort is definitely made more for couples as it also gives off a romantic vibe. Room was decent and staff was friendly and helpful. We enjoyed our stay and the welcome we received from the staff.

Everything was great, from the facilities to the location of the hotel. The staffs were friendly

I've stayed here before and it became my favorite hotel, so I booked it again. The biggest draw of this hotel is undoubtedly the high-value resort experience it offers. This time, we booked the top-tier suite (triple room) for three people, and it was incredibly affordable at around 10,000 yen per person. The room was well-equipped, even having two toilets. Waking up in the morning and opening the window revealed a stunning view of the pool and blue sky, and breakfast allowed us to enjoy a resort-like meal while gazing at the beach and pool. If I had to pick a point for improvement, the slippers were reusable instead of disposable. It would be even better if disposable ones were provided. Other than that, it's a five-star hotel with absolutely no complaints.

I love the place not so crowded and my kids really enjoyed it. Will be back soon!

Place is good but the pool opens late when it's too hot to swing and closes early.

My family had a great time here. We especially enjoyed the view from the roof deck restaurant. Food there was good too. 😍

The rooms are excellent, spacious and comfortable, and the bathroom is huge. On the second day we could not get the staff to clean up the room, for some reason everyone else was a priority. But the rest of the services were great and the staff overall are as welcoming and friendly as Filipinos can be. The location was the major let down for us as there is no beach in reality, which is what we booked for. There is a tiny area of beach access completely covered with algae and littered with boats. You can only hope on an island tour if you want to spend time in an actual White Sand beach. Also you have to chance walking with no sidewalk dodging cars if you want to go eat anywhere else.

My family been grateful for all the crew even we just stay for 1 night you accommodate us well , the lobby people are very helpful room was spacious,facilities are ok and breakfast was great,

Everything is good,love the food ,😋🥰

The resort has a very good location. It's just a 15-20mins drive from the airport. Service is great, the hotel staff are prompt. The pool is clean and well-maintained. The room is big. You'll surely get what you've paid for

The toilet in our first room was broken, so they changed our room. This is our second visit, and we're satisfied. There were no mosquitoes, but there were a lot of ants.

I am extremely disappointed with my stay at this resort. The room was outdated and poorly maintained, with ants present in the room. The facilities were below expectations, and the water heater was not functioning properly. Despite requesting a room change, my request was not accommodated. The front desk staff were unfriendly and lacked the initiative to anticipate or assist with guests' needs. Considering the amount paid, the quality of the room and level of service provided did not justify the price at all. The beach was also very disappointing. One of the main reasons we chose this resort was because it was advertised as a "White Sands Beach Resort." However, we were unable to enjoy swimming or sunbathing as the beach was dirty and crowded with boats. The constant approaches from boat operators offering services made the environment feel uncomfortable and insecure. Overall, this was a very disappointing experience, and I would not recommend this resort to others.

We frequent this resort. The staff is very friendly and accommodating. Always enjoy our stay here.

Location is good - walkable to restaurants a lot of them are Korean-owned which reflects higher prices except for Filipino-themed cuisine. Hotel rates are higher so I expected a higher level of service however, I was deeply shocked that when I asked for a bucket of ice, they said they charge P100. I am a traveler from the US and my job exposes me to travel usually 3 to 5 star hotels this hotel pretends to be a four-star hotel but the shocking charge of 100 pesos which is less than two dollars. It’s just so ridiculous. It leaves a bad memory of this hotel for me. I think they are monetizing every little thing and that does not make them classy. We were in a group of four, and we also went to the dinner at patio Gavino rooftop and took the Buffet for 1000 pesos per person, but the selection was limited. It was just a good place to experience being on the rooftop however I have been eating out literally every day in my five weeks trip to the Philippines so I can compare prices the 1000 pesos was not justified maybe more appropriate for 600 pesos per person because there was nothing great about the food selection. I also went in the pool and it was a great four hours of swimming, but considering that they catered to a lot of tourist they should extend their full hours to at least until 10 PM because it is super hot in the Philippines. I can’t understand why they have short pool hours when that is really the main attraction of the hotel. What is great though is there bathroom which is air-conditioned and pretty clean to take showers the breakfast is also pretty good and we had complementary breakfast for two days. The staff were great, but I cannot forget the 100 peso charge for ice this hotel should install ice machines in each floor since that is a big necessity considering how hot it is so for the owners I wish you would reconsider your business way of doing things and trying not to charge every little thing. It leaves a bad taste in my mouth and I do not want or believe I need to go back to your hotel.