Waterfront Airport Hotel and Casino – Mactan

Waterfront Airport Hotel and Casino – Mactan Reviews

Waterfront Airport Hotel and Casino – Mactan

1 Mactan Airport Rd, Lapu-Lapu City, Cebu, 6015, PhilippinesView hotel details
Waterfront Airport Hotel and Casino – Mactan
Waterfront Airport Hotel and Casino – MactanWaterfront Airport Hotel and Casino – MactanWaterfront Airport Hotel and Casino – Mactan
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Guest Reviews of Waterfront Airport Hotel and Casino – Mactan

8.9/10
Very good
298 review
Verified reviews
Location9.6
Amenities8.2
Service8.8
Cleanliness8.8
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All reviews(298)
Positive reviews(289)
Reviews with photos/video(52)
Close to airport(89)
Easy to get around(76)
Convenient location(60)
Clean pool(23)
Great swimming pool(23)
Large rooms(10)
Delicious breakfast(10)
Delicious buffet(7)
Negative reviews(9)
Fly Flyer
Superior Room
Stayed in Oct 2025
Solo traveller
3 review
9.5/10
Amazing
Posted on Jan 31, 2026
Very convenient if going to airport. Can have enough time to rest and sleep. Hotel is great, food is good, staffs are friendly
Response from Property: Mabuhay! Thank you for your feedback. We are delighted you enjoyed your stay with us. We cannot wait to welcome you back for another wonderful visit.Sincerely,Ginalyn L. PuzonHotel Manager
Guest User
Superior Room
Stayed in Oct 2025
Solo traveller
5 review
8.5/10
Very good
Posted on Nov 20, 2025
Great for a overnight if you have a early morning flight
Response from Property: Mabuhay! Thank you for your feedback. We are delighted you enjoyed your stay with us. We cannot wait to welcome you back for anotherwonderful visit.Sincerely,Ginalyn PuzonHotel Manager
Lee L.Li
Superior Room
Stayed in Aug 2025
Couple
29 review
10/10
Outstanding
Posted on Dec 2, 2025
Hotel is front of maçtan airport convenient to stay and room is clean easy to check in . Staff are friendly. Love to stop over again .
Response from Property: Mabuhay! Thank you for your feedback. We are delighted you enjoyed your stay with us. We cannot wait to welcome you back for anotherwonderful visit.Sincerely,Ginalyn L. PuzonHotel Manager
ꫛꫀꪝ 🌹 misiwang
Superior Room
Stayed in Dec 2025
Couple
30 review
2.0/10
Posted on Jan 28, 2026
The only upside was its proximity to the airport, but the hotel itself was quite old and dirty.
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Response from Property: Mabuhay! Thank you for visiting Waterfront Airport Hotel & ****** and for sharing your feedback with us. We appreciate you taking the time to share your experience with us. We sincerely apologize that your stay did not meet your expectations. We are committed to delivering a pleasant experience to all our guests, and we are taking steps to address the issues you have raised. We hope you will give us the opportunity to welcome you again and make your stay more delightful.Thank you for your patience and understanding.Sincerely, Ginalyn L. PuzonHotel Manager
Guest User
Superior Room
Stayed in Nov 2025
Couple
3 review
10/10
Outstanding
Posted on Jan 1, 2026
Can’t beat the location if you need an airport hotel for just a nights stay.  Less then a 5 minute walk from terminal.  Very friendly staff. Comfy room.
Response from Property: Mabuhay! Thank you for your feedback. We are delighted you enjoyed your stay with us. We cannot wait to welcome you back for another wonderful visit.Sincerely,Ginalyn L. PuzonHotel Manager
Guest User
Superior Room
Stayed in Dec 2025
Couple
7 review
10/10
Outstanding
Posted on Jan 16, 2026
It was a great experience staying at the waterfront Hotel. I can’t wait to book it again soon.
Response from Property: Mabuhay! Thank you for your feedback. We are delighted you enjoyed your stay with us. We cannot wait to welcome you back for another wonderful visit.Sincerely,Ginalyn L. PuzonHotel Manager
scuba dude
Superior Room
Stayed in Sep 2025
Business traveller
2 review
10/10
Outstanding
Posted on Oct 16, 2025
Good place, close to the airport
Response from Property: Mabuhay! Thank you for your feedback. We are delighted you enjoyed your stay with us. We cannot wait to welcome you back for another wonderful visit.Sincerely, Joan CaparosoOIC-Hotel Operations
Guest User
Superior Room
Stayed in Nov 2025
Couple
3 review
10/10
Outstanding
Posted on Dec 14, 2025
Literally just across the airport. We arrived a bit early, around 9:00 AM, and their check-in time is at 3:00 PM. While waiting, we went back to the airport to have our brunch, and spend some time at the ******. The front desk staff were very nice and apologetic about the wait, even though it wasn’t their fault at all since check in time was clearly indicated as 3:00 PM. That said, we were able to check in at 12:00 NN and were pleasantly surprised with a complimentary upgrade to a villa room from a superior room—without paying anything extra. Just WOW! Here’s a breakdown of our stay: Amenities: You won’t get bored here. They have a pool, billiards, a gym, and a 24/7 ******. Food: Their breakfast buffet is 6/10 for not super fancy but only foods taste good. They also have a restaurant open until 10:00 PM, while room service is available 24 hours. If their menu isn’t to your liking, just go to the airport. Room/Facilities: The room was super big and spacious. However, the hotel itself is quite old and could use some renovations. Like their escalator, so we had to carry our luggages all the way to the front desk. The guard didn’t even offered to help or call someone to assist us. One thing I really liked the Wi-Fi is strong! I had to work during our stay, and the uninterrupted internet connection made it easy. Staff: Very accommodating except the security guard. If you have a lot of luggage, you can request a free shuttle service, which is very helpful. We will definitely go back here.
Response from Property: Mabuhay! Thank you for your feedback. We are committed to delivering a pleasant experience to all our guests, and we are taking steps to address the issues you have raised. We are delighted you enjoyed your stay with us. We cannot wait to welcome you back for another wonderful visit.Sincerely,Ginalyn L. PuzonHotel Manager
Guest User
Superior Room
Stayed in Sep 2025
Solo traveller
6 review
9.0/10
Great
Posted on Nov 1, 2025
Location is so close to airport but if have direction at arrival hall would be great to find the hotel. the escalator is malfunctioning that need to carry the luggage from lower ground level to hotel lobby but luckily I have hotel staff to help me on luggage moving. last but not lease is the room is little bit dark.
Response from Property: Mabuhay! Thank you for visiting Waterfront Airport Hotel & ****** and for sharing your feedback with us. We appreciate you taking the time to share your experience with us. We sincerely apologize that your stay did not meet your expectations. We are committed to delivering a pleasant experience to all our guests, and we are taking steps to address the issues you have raised. We hope you will give us the opportunity to welcome you again and make your stay more delightful.Thank you for your patience and understanding.Sincerely, Joan CaparosoOIC-Hotel Operations
Guest User
Superior Room
Stayed in Sep 2025
Couple
1 review
10/10
Outstanding
Posted on Nov 19, 2025
My parents loved their stay at the hotel. It was convenient since they were flying early the next day. The hotel even granted my request to decorate the room for their anniversary. My parents were happy. Thank you Waterfront Mactan :)
Response from Property: Mabuhay! Thank you for your feedback. We are delighted you enjoyed your stay with us. We cannot wait to welcome you back for anotherwonderful visit.Sincerely,Ginalyn PuzonHotel Manager
Sellappan
Superior Room
Stayed in Dec 2025
Travelling with friends
18 review
10/10
Outstanding
Posted on Jan 19, 2026
Excellent right in front of domestic terminal. No need to take taxi.
Response from Property: Mabuhay! Thank you for your feedback. We are delighted you enjoyed your stay with us. We cannot wait to welcome you back for another wonderful visit.Sincerely,Ginalyn L. PuzonHotel Manager
FabioDomingue£
Superior Room
Stayed in Dec 2025
Couple
30 review
10/10
Outstanding
Posted on Jan 23, 2026
Very pleasant stay. Clean, comfortable hotel with friendly staff.
Response from Property: Mabuhay! Thank you for your feedback. We are delighted you enjoyed your stay with us. We cannot wait to welcome you back for another wonderful visit.Sincerely,Ginalyn L. PuzonHotel Manager
Guest User
Superior Room
Stayed in Aug 2025
Family
3 review
6.5/10
Posted on Oct 4, 2025
The location is nice for us because we arrived in the middle of night. But after the long flight, our daughter was bitten by unknown bugs and got a bit skin
Response from Property: Mabuhay! Thank you for visiting Waterfront Airport Hotel & ****** and for sharing your feedback to us. We appreciate you taking the time to share with us about your experience. We sincerely apologize that your stay did not meet your expectations. We are committed to delivering a pleasant experience to all of our guests, and we are taking steps to address the issues you have raised. We hope you will give us the opportunity to welcome you again and make your stay more delightful.Thank you for your patience and understanding.Sincerely, Rex YapHotel Manager
Guest User
Superior Room
Stayed in Aug 2025
Solo traveller
2 review
10/10
Outstanding
Posted on Sep 11, 2025
It is conveniently located a few minutes away from the airport. The staff is friendly and welcoming.
Response from Property: Mabuhay!Thank you for your feedback.We are delighted you enjoyed your stay with us. We cannot wait to welcome you back for another wonderful visit.Sincerely,Rex M. YapHotel Manager
Guest User
Superior Room
Stayed in Mar 2025
Solo traveller
5 review
10/10
Outstanding
Posted on Apr 7, 2025
Excellent location for a late flight . Great facilities and friendly staff too.
Response from Property: Mabuhay! Thank you for your amazing feedback! We are delighted you enjoyed your stay with us. We cannot wait to welcome you back for another wonderful visit.Sincerely, Rex M. YapOIC-Hotel Operations