Hotel Riu Paraiso Lanzarote - All Inclusive

We booked the Riu for a one night extension and found the hotel, staff and facilities of an excellent standard! Will certainly look to book for a full vacation this summer ☺️

We travelled with a group of four friends. Front of house went beyond our expectations to make my wife's "big" birthday a very special occasion. The rooms are clean and tidy, buffet food is excellent, the all inclusive drinks are OK. All in all a fantastic hotel that we will be visiting again in the future. 5 star.

We have been to several All inclusive hotels before but RIU Paraiso was one of the best. There isn't much to complain really. We had booked a regular family room with a separate bedroom but eventually got upgraded to a 2-bedroom family room which was really spacious and quiet. Housekeeping worked really well and everything was spotlessly clean. The service was excellent everywhere. The hotel area is huge, so it was a long way for us to walk to the restaurants through the well-kept gardens but it was actually nice. We love cats and there really were LOTS of them at the hotel! The wifi was great and there were lots of free parking places. The location next to the huge beach was beautiful but a bit remote, so for us it was easiest to rent a car to tour around the island. We have always used the local car rental company Cabrera Medina which is great value for money. The variety, quality and taste of food and drink at the hotel was quite good. It was nice to have 3 restaurant options for dinner. We tried the Canarian and Asian theme restaurants (which were easy to book via RIU app), both were OK and more peaceful than the huge main restaurant. The orange juice at breakfast was quite basic but there were plenty of other freshly pressed juices available. And it would have been nice to have ice cream available at the pool bar during the day. The coctails at the bars were not particularly special, we have had tastier ones in other AI hotels. At the poolside the sunbeds were very close to each other (but at least there were plenty of them), no side tables for drinks, etc. But these are just minor things. All in all I would definitely recommend this hotel.

Having frequented many Riu Hotels, and as members of their loyalty scheme, we were more than a tad disappointed with our recent stay. Our expectations - based on Riu Hotels in Jamaica, Tenerife, Mexico, Dubai and Spain - was to expect similar high standards in Lanzarote. Unfortunately that did not prove to be the case. Whilst there are some positive points - particularly the staff, who in the main were polite and efficient - the negatives out weigh the positives. Firstly, the fact that this is two hotels joined into one gives a disconnected feel, plus an annoying trek from one side of the hotel to the other. Secondly, it is a long time since we have stayed in a hotel room with an empty fridge, with no room service to boot! Other Riu Hotels have optics on the wall, and a fridge full of beer and soft drinks - but not here! On to the food - to be honest, the breakfast was poor. You cannot order a freshly made omelette, which is generally my favourite, and astonishingly there is no fresh bread (other than sliced bread or rolls). As for lunch - well, I was astounded by the poor choice available at the snack bars - where hygiene was certainly not a feature - mainly other guests too lazy to use the tongs provided. To be fair, the dinner selection was decent AI food - with lots of choice, but as always very repetitive. Drinks at the bars were just as to be expected - normal local spirits, but quite drinkable. I have to say tho that this recently created habit of lining up in a queue to get served is not for me, I would far rather take my chance of being served at the bar, which I have perfected over many years, many years! To end on a positive note, I will repeat the staff here are pleasant and a credit to the brand. Sorry if my comments are negative - but they are my honest opinion.

Lovely hotel, albeit a few cockroaches in the evening in the room, but nothing dramatic, only 1 each time thankfully on 4 nights we saw them. Hotel will give you spray which does the trick. Room was massive and spacious, we were on the quiet side, balcony was very spacious too. Room cleaned everyday bedding and towels replaced as required. You can get pool towels on arrival, from tow different collection points and change them when required the following day etc. Food was lovely we only went to the buffet as my child is a fussy eater but he always found something to eat. Pools are very clean and cold, one heated but you will be grateful of the cold water during a boiling hot afternoon. You can access food and drinks pretty much 24 hrs a day. Reception staff, bar staff, restaurant staff and cleaners are very lovely always say hello and happy to help. We will definitely be booking again.