Gran Marina Suites

The information that appears on the Trip.com application of the Gran Marina Suites hotel in Las Palmas de Gran Canaria is incorrect. In the Philippines suite (as well as in the Canary Islands, Africa, ...) it says two double beds and IT IS NOT REAL, they are two single beds and an extra bed. The single beds, although small, are comfortable. The extra bed is a hell of a spring bed base. We were a couple traveling with an 11-year-old child, who was very uncomfortable in that bed, which did not even leave room to pass through and the dimensions were very small. In addition, they did not even put the duvet that the other two beds had, only the sheet. Regarding the kitchenware, it was also prepared only for two (two plates, two cups, two glasses ...). Regarding the size of the beds, we contacted the hotel and they did not propose any solution, delegating their responsibility entirely to the TRIP.COM website. Who I understand will only publish the information provided by the hotel. Being quite unpleasant in their response. Justifying that they provided good information on their website and that we were the ones who had booked that room. Regarding cleanliness, as you can see in the photos, there were very deteriorated parts, such as the shower, the surround of the sink and the front of the ceramic hob. In 5 days/4 nights of stay they only cleaned the room once. Very good smell in the hallways but quite bad in the rooms. In addition, the bathroom extractor did not work and the shower flooded the entire area, making it necessary to place towels so that the water did not spread.

It is a building, located in the lower part of La Isleta, with 4 apartments, each occupying a floor and with its own decoration. We occupied the 2nd floor, I think the apartment was called Dreams. It stands out for its spaciousness, luminosity, very careful and very new decoration and very well equipped. It was generally very cosy and comfortable. The staff was very attentive and the daily cleaning, except on Sundays, was excellent. Very well located and very close to Las Canteras beach. The problem is that it is very difficult to park in the area, but they have a parking lot at 10.70 E/day and the last one is free. It was a great success to have found it, because the price is very reasonable, for everything it offers.