I arrived at 3:15pm and told my room was not ready yet, which was perfectly acceptable. I was then told I could leave my bags and I would receive a text when my room was ready. At 4:15 I still had not received at text so I went back to the desk. Yes, my room was ready, and we will send up your bags. 5:00pm still no bags and they could not tell me when the bell captain would have them to me. I needed to change for a meeting but was already late to the meeting waiting for the bags to arrive, so I ended up going to the meeting in shorts and a tee shirt. Not happy that I had check on when my room was ready and not receive the text as promised and waited for over a half hour for my bags and still don't know when they did show up because I had to leave.