Residence Inn Hotels in Las Vegas

I only stay for one night because of my flight transfer coming in late. I’m staying with friends for the week, but I will book another room at the end of the week before my departure. It’s pretty views at night! Every corner of the hotel has a nice view from the windows. The breakfast and pool access our convenient, but I don’t quite understand up to four people up per room for breakfast (too busy). My son can visit to swim before I check out. I see all of the employees working very hard and politely with the traffic flow considering this aspect. Super clean spaces and nice room setups, which remind me of the flat I used to live in downtown. Kudos to the front desk and convenience station in the lobby. Trip.com stated resort fees, of which there are none (except overnight parking). My next trip will be long stay here for logistics.

It is a non-gaming hotel, about 10 minutes' drive away from the ** hotel area. The location of the hotel is relatively quiet, but because the facilities are still old, the refrigerator is beeping, the air conditioner is also very noisy, the sound insulation of the room is also poor, and there is sanitation in the early morning The sound is loud when vehicles come to collect garbage. If you have absolute quiet requirements for sleep, it is not recommended to choose this hotel. Breakfast is a relatively simple Western-style breakfast, you can bring your thermos cup for hot water or tea.

I travel 3x a month for my job, stay in many hotels and can honestly say this RI is the best. Rooms: Incredibly spacious. Large kitchen and bathroom. Everything is modern and updated. Staff: Very friendly and do an excellent job keeping all common areas VERY clean. Breakfast: After traveling so frequently, the ”complimentary breakfast” has lost its shine. This particular RI does it right; great variety and quality.

As a regular Residence Inn patron, I have a pretty good idea of what to expect during my stay. This particular stay offered me only the bare necessities. The room only had 2 hangers, the “fully equipped kitchen” contained just enough cups, plates, bowls & silverware for one person to eat one meal. I stayed 4 nights, but was only offered housekeeping once! It was about 5pm, I had been out all day. I was unpleasantly surprised to return to a room still in need of service! After I ate dinner, I was in the restroom when a housekeeping associate knocked on my door, & let herself in! Upon arrival, I requested a 3 pm late checkout, and was told I would receive it. Ironically, at 12:01 pm, the day of my departure, a housekeeping associate was knocking on my door! She asked if I was checking out that day! I was highly upset! I informed her that I was scheduled for a late checkout. She said ok, & moved on to the next room. When I checked out, I told the associate in the lobby what had just happened, & I asked her if there was a record of my late checkout. She apologized & said she could not find it in the system. She said she would inform the manager of the issue. I have yet to hear anything from the manager & the usual email requesting my thoughts about my stay, as a Marriott Rewards member, never arrived.

I've stayed here before, and had a good experience. There are a lot of positives. The hotel is generally clean, the staff is friendly and generally helpful, the room is well-appointed, there's plenty of parking. But, I will NEVER stay here again, or in any of the other hotels in this little cluster. First - I requested early check in well in advance, which I know is not guaranteed, but I also have platinum elite status, and thought they might accommodate me. Arrived at 9AM and did not get in to the room until 1:15 PM. It just seems like they might prioritize getting a room clean when the guest is physically at the hotel already. On a positive note, I did get upgraded. First night, fine, comfortable, everything as expected. Second night, I woke about 4AM to loud booming music. I called the front desk (had to use my cell phone, as the room phone didn't work) and was told they're aware of it, there's a club nearby, and they've reported it. So, since I was awake, I Googled reviews of this hotel and found complaints for the same thing dating back 10 years. Wish I had known, I never would have stayed here. So, I could not get back to sleep. Then I started hearing an intermittent beeping sound, which I reported to the front desk using the app. Smoke detector battery, probably. She offered to send someone up, but it was in my son's bedroom, and it wasn't waking him up, so I didn't want to disturb him with a stranger in his room in the middle of the night. I went to the front desk a little after 7 to sort it out. I was told there is no one on the property to deal with it, but they would put in a request - interesting, that in the middle of the night someone was supposedly available, but not first thing in the morning? Then, I came back to the room and examined the other two smoke detectors. They don't even have batteries! The little drawer where the battery goes is open and empty. That is definitely illegal, and unsafe for everyone in this hotel. Oh, I also inquired at the desk about laundry detergent, since the little hotel store didn't have any, and I forgot to bring mine from home. The hotel has laundry facilities for guests, that's one of the reasons I stay here. I was told they don't have any, they are waiting to get a delivery. So...you're telling me there's no available detergent in the hotel? How do they wash the sheets and towels every day? Someone who wanted to provide great service would have called housekeeping and gotten me what I needed. So, I did my laundry in the bathtub with shampoo. But, back to the smoke detector. How is it that there isn't a hotel policy to regularly replace smoke detector batteries, so guess never have to go through what I did? Seems pretty simple - and safe - and probably required legally. Super disappointed - and incredibly tired!