Holiday Inn Express & Suites LAWRENCEVILLE by IHG

Arrived late to check in and the front door was locked. Call box didn’t work. Had to call the front desk number to get inside. Overall, it was a decent stay. Breakfast was also decent.

My checkout time was for 11am, staff have been knocking on my door since 8am and every 30 mins after while I was trying to sleep. That’s unacceptable, do better.

Great place. Plenty of food in the area. Haruka Buffet was great. Breakfast at hotel was great. Didn’t use pool but looked very clean. Coffee 24/7 from a machine that grinds it fresh and dispenses. Room was spotless and walk in shower. Very quiet.

We didn’t get in till 3:00 therefore could not get to breakfast in time. It should be extended! Just like the ck out time. We had someone knocking on the door at 8:00 to clean room ! Unexceptable

I wouldn’t let my dog stay here! In town for a funeral so I just wanted to shower, get dressed & head straight there but I couldn’t do that because the tub appeared dirty(which they brushed off as just being old). The toilet handle was broken & later replaced only for the damn toilet to overflow causing piss & water to flood the room. When I contacted guest services at 7:40am was told there was no one available because maintenance doesn’t come in until 9am. And to add insult to injury, when I called downstairs to complain of the toilet I was told that I should’ve only had 3 people in the room because that’s what my reservation stated. I went to that desk with PROOF of my booking showing 5 people & was met with rude & dismissive behavior. I was even threatened to be put out of the property all because they know that property is trash. I had no time once I arrived to pack everything back up & move to another room without missing the funeral service I drove over 14hrs for as I was also traveling with 2 small children. There were people hanging around outside the property & someone in the parking lot sitting in their car at 8:30am blasting music & smoking. There is clearly a homelessness issue in that area hence the property needing to lock the front doors at 11pm & needing to be buzzed in if you come in after 11pm. It was more like a prison than a hotel! Start sharing HONEST reviews & not ones submitted by hotel staff or friends & family of staff members!

Room was nice with a comfortable bed frig in room,and coffee maker. The room had a strong odor of some kind of strong scent,over the top. Bathroom shower door would not stay shut while in use,so water was on the floor when finished. Breakfast was good with different choices.

We had a wonderful stay. The staff were exceptionally friendly and welcoming. A special thank you to Sam and Paulin who were incredibly helpful and went above and beyond to make our stay comfortable. Their outstanding hospitality made a great experience even better. Highly recommended

Very sketchy appearance on the outside. Older hotel that has been renovated. Bathrooms not very clean in the room. I liked the space the room had. Breakfast was fine.