Guest User
March 1, 2024
I booked this place on ******* and paid in advance. The day we got there, it was faster to go up by stairs as the elevator only carried luggage, but it was tiring and super hot (summer 2022). Once there, the lady said that they didn't have our reservation, then after a long time, they 'Found it' but needed to give us another room. I had reserved one of their best rooms as we were in 4 travelling around Italy by car and we needed a bit of comfort to rest. They put us in a small room that didn't have beds for my grown kids, then they put up air mattresses for them to sleep. That was not what I had paid for, and we felt like camping. The room was so small that it was impossible to open the luggage to get clothes, we had to put them on the bed. The bathroom leaked water, and it didn't go down the drain. The breakfast is served on a tray in the room (they don't have a breakfast room) As the tray was on top of the only table available, we had to eat with our plates standing or on the bed. My bed was one of the most uncomfortable beds I have ever slept on, and we did not rest at all. The only reason we didn't move it was that it was the high summer season, and there was no place available in town. AVOID THIS PLACE AT ALL COSTS!
