Super 8 by Wyndham Lees Summit

Bad for Business They cancelled our reservation that was for a week as we were driving from Los Angeles CA and after loosing everything that we owned to get to the hotel to be told that they emailed us because they couldn’t charge my debit card to tell me that they had canceled our reservation instead of calling like any normal human being would..I guess they preferred that we didn’t have a safe place to stay even though the hotel parking lot was near empty in which stated they were just unkind humans like most in Missouri!

I have no room to gloat about this, just sharing raw experience over time. I've stayed in hotels, counting it all up, for almost two years. The parking lot is average, it isn't bad, but you should pay attention to where you put your feet, it's not friendly to distractions while carrying stuff. Other than that very common really nonissue... it doesn't get cleaner than this hotel. Both rooms I've been in have been spotless. They don't overpromise breakfast like many super 8s do, and is much the same, but with more choices than average. Not empty on cereal and milk by 7am. I've seen many different kinds and styles of housekeepers, and both i interacted with here made conversation welcoming and simple. I had trouble keeping up with how nice they were. Much respect for their work ethic and attitude. The one gripe i have is electrical. All but two outlets in the second room(walls, lamps, power strips, ALL) were so loose it may not make contact at all if you wiggle it, or make those very noticeable and unmistakable arcs and sparks, visually and audibly. I only needed two but they weren't where i liked them. Will stay again, many times im sure.

we arrived 10 minutes prior to the 3:00 p.m. check in time and the lady behind the desk told me to wait until 3:00 p.m. She did offer me coffee while I waited, but I went back out to the car. The room itself was clean overall, the bed was comfortable. However, the bathroom floor was dirty, we could even see dirt/dust in the corners along with hair that was not our hair, as we had just arrived. The parking lot certainly needs attention as there were many pot holes.

Terrible It was terrible we came here for the pool and they never once told us the pool was down and we got dressed to come down and swim and seen a note on the door saying it was down due to maintenance! They were waiting for a part… it was terrible all the way around had people hanging outside asking people for cigarettes every time you came out the door to leave! They also had terrible carpets, carpet was lifted up by the bathroom floor, and it was full of crumbs. Didn’t look like the room was even vacuumed.

West coast visitors Only a few of the staff were friendly and helpful. Cleaning staff was accommodating. Mattress was not comfortable. Neighboring rooms were noisy.

No complimentary coffee Black hairs on toilet Dirt around wall edges Did appreciate the clean bath towels n bed made