The Jubilee by Supercity Aparthotels

Aesthetic of the place is nice but sleep quality is a 0. When you stay somewhere for work you need to be able to sleep and this place provides non of those qualities - wish I’d of just gone home where I would have slept. So many lights everywhere - blinds are dreadful gaps at the sides but what I really object to is being kept awake by the cleaners - 5am in the morning is not an acceptable time to be crashing around waking people up - this has then continued for the next 3 hours. I shall be putting in a formal complaint regarding this - I needed sleep and I don’t get any - disgrace

Much to like here BUT when booking check if your room/suite will have curtains/blinds. We were in a first floor corner suite at the front on a busy city street. Two walls of big windows in living room so nice & light but no blinds, just net curtains. It was like being in a fish bowl when we had the lights on in November. To add to that there was a big wheel outside with flashing lights which I found very disturbing. The staff agreed there was a problem but could not move us. We have stayed at other supercity aparthotels & they have had blinds in the living area. I just don't think this one was finished. I found the oven too high to comfortably lift hot dishes out but my tall husband managed ok. There were good points too - very clean everywhere, warm, spotless shower room, lovely staff & had the equipment we needed. I was surprised no compensation was offered.

Extremely well equipped apartments, brand new, with friendly and efficient reception. Would highly recommend for families, couples or business travellers (as I was) - fridge, oven/microwave, even dishwasher and washing machine. Very clean, thoughtful touches with tea/coffee/salt/pepper/fresh milk/cold water. Not often do hoteliers/apartments take so much care! Thank you and good luck to you.

1. Door designed to prevent guest locking from inside. Embarrassing situation when housekeeping almost walked as I was coming out of the bath! 2. Housekeeping needs to be trained to knock 3. I understand it was day 2 of their operations. So occupancy was low. But is it not standard operating procedures for housekeeping to be made aware of rooms with guests? While the infrastructure is new, fresh and great, they need to get their operations in order