This is our third multi-night stay at this hotel in recent years, but there won't be a fourth! First off, the staff's attitude has really deteriorated: we booked a triple room through the platform, but upon check-in, we were assigned a double room without any explanation! When we brought it up to the front desk, the male staff member responded arrogantly. Even though we showed our booking confirmation and said we didn't mind changing rooms, nothing was done in the end! The air conditioning was temperamental: the central system automatically raised the room temperature from 19°C to 33°C and then back to 19°C within a few hours. For example, the AC would drop to a freezing 19°C in the middle of the night, making it impossible to sleep, then automatically jump to 33°C by midday. It would fluctuate back and forth at other times too – who needs temperatures like that? A staff member came to explain it all, but the AC settings remained unchanged. The breakfast has also gone downhill; the mushrooms are still good, but overall, the value for money is poor.
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