Guest Reviews of Ibis Styles Leeds City Centre Arena
9.0/10
Great
111 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities8.6
Service8.8
Cleanliness9.2
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All reviews(111)
Positive reviews(108)
Reviews with photos/video(29)
Awesome rooms(28)
Located in the city centre(12)
Great value for money(10)
Delicious breakfast(10)
Comfortable bed(6)
Convenient for shopping(6)
Large rooms(5)
Easy to get around(5)
Negative reviews(3)
PFHO
The King Room
Stayed in Aug 2025
Solo traveller
7 review
8.0/10
Very Good
Posted on Oct 11, 2025
Customer services was up to par, and the location of the hotel was honestly pretty wonderful-but the lack of amenities made the hotel nights kind of frustrating. This leads to the most prominent issue- the lack of a fridge; which in my opinion should be a common staple across all hotels. So although in I would still recommend this hotel to other tourists a fridge across all rooms is extremely recommended so guests could store a diverse choice of food and drinks that they desire.
Response from Property: Thank you for your review. We’re glad you enjoyed our location and service. Please note that refrigerators are not provided in our rooms, but we appreciate your feedback and will pass it on for consideration. We hope to see you again soon!
Sushimania
The King Room
Stayed in Aug 2025
Solo traveller
7 review
10/10
Outstanding
Posted on Sep 26, 2025
The hotel is centrally located in city centre. Right next to the hotel is a shopping mall with Morrisons. Everything is within walking distance. Train station is around 15min walk. Room is spacious. Shower works brilliant. I highly recommend this hotel to travellers.
Response from Property: Thank you so much for taking the time to share your feedback. We’re delighted to hear that you enjoyed our central location, spacious rooms, and the shower facilities. It’s also great to know you found everything you needed within walking distance. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit!
Guest User
The King Room
Stayed in Jun 2025
Solo traveller
3 review
9.5/10
Amazing
Posted on Aug 2, 2025
The location of the hotel is very good and central in Leeds City Centre which is what I wanted. The room was fine, the bed was very comfortable and I got a good sleep here, I couldn't hear too much sound from outside the room. Amenities were relatively basic, some tea (Yorkshire tea!) and coffee, the shower had body wash and shampoo provided but no minis. Front desk were always very friendly and helpful, I was checked in and out quickly. No issues, would recommend to anyone visiting Leeds!
Response from Property: Thank you for your kind and thoughtful review! We're delighted to hear you had a comfortable stay and that our central location suited your needs. It's great to know you enjoyed a peaceful night’s sleep and that our team made a positive impression throughout your visit. We appreciate your feedback on the amenities and your recommendation—we hope to welcome you back to Leeds again soon!
Telek
The Duet Room
Stayed in May 2025
Family
41 review
9.5/10
Amazing
Posted on Jun 6, 2025
The hotel is located very well, just near the center. The rooms are spacious, clean , very comfortable. The price is quite well. We would recommend this hotel.
Response from Property: Thank you so much for your kind review! We're delighted to hear you enjoyed your stay and appreciated our central location, spacious and comfortable rooms, and great value. Your recommendation means a lot to us, and we hope to welcome you back again soon!
Guest User
Premium Double Room
Stayed in May 2025
Couple
1 review
8.5/10
Very Good
Posted on Jun 22, 2025
Check was efficient, the room on first inspection looked good, the first problem the socket for coffee machine and kettle would not work, the reception team came to room 108, it could not be fixed as it was weekend. Due to socket which is also adjacent to mirror, was difficult to use hair dryer so far away. I would have also expected there to be hand towels in bathroom, also it would have been a nice touch for bottled water to be available as the weather was so hot. The bar and restaurant that is attached to the hotel, was very expensive, we only had a drink, but we had a service charge of 10% added to the bill, which i found rather odd as we were guest of the hotel, the hotel was in a good location for our trip to the Leeds arena, I also appreciate the discount of parking
Response from Property: Thank you for your detailed feedback. We’re glad to hear check-in was efficient and that our location suited your trip to the Leeds Arena. We apologise for the issues with the socket and the inconvenience caused — our team did their best given the weekend constraints.We appreciate your comments regarding the hand towels and bottled water and will pass these on for consideration. Regarding the bar and restaurant, as Ma-Hé is a separate business, the service charge is applied by them, and we understand it felt unexpected. We’ll be sure to share your feedback with Ma-Hé.Thank you also for mentioning the parking discount. We hope to welcome you back for an even better stay in the future!
Guest User
The King Room
Stayed in Nov 2024
Couple
2 review
10/10
Outstanding
Posted on Dec 21, 2024
Fabulous hotel near first direct arena. Small hotel, friendly service from staff, excellent location, clean and good breakfast. More upmarket than most budget hotels I've stayed in. Would definitely stay here again.
Response from Property: Thank you for your wonderful feedback! We're thrilled to hear you enjoyed your stay and found our hotel to be clean, friendly, and in an excellent location. It's great to know you appreciated the breakfast and felt we offered a more upmarket experience compared to other budget hotels. We look forward to welcoming you back on your next visit!
Guest User
Solo Single Room
Stayed in Oct 2024
Solo traveller
5 review
10/10
Outstanding
Posted on Dec 2, 2024
The location was right by merrion centre- easy access to eateries and Morrisons (a convenience store chain). Overall rooms were clean, and also had a little touch of Yorkshire details in them. The rooms had no fridge but staff was helpful to help me store my food in their common fridge. Processes were fuss free, near the Christmas market, it was a blissful stay!
Response from Property: Thank you for your wonderful review! We're so glad to hear that you enjoyed the convenient location near the Merrion Centre and easy access to eateries and Morrisons. It's great that you appreciated the Yorkshire touches in the room, and we're happy our staff could assist with storing your food. We're also glad you had a blissful stay near the Christmas market! We hope to welcome you back soon for another fantastic visit!
Guest User
The King Room
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 24, 2025
Lovely hotel for an overnight stay. Really close to the theatre and city centre. Car park right next door and is discounted for hotel guests.
Room clean and comfortable slept like a baby.
We had breakfast which was delicious and there is complimentary hot drinks at reception all day.
All the staff were welcoming and helpful.
Response from Property: Thank you so much for your lovely review! We're delighted to hear that you enjoyed your overnight stay with us and found our location convenient for the theatre and city centre. It's great to know the room was comfortable and that you had a restful night's sleep.We're also pleased you enjoyed breakfast and took advantage of the complimentary hot drinks – it's a little touch we’re glad you appreciated. Your kind words about our team truly mean a lot, and I’ll be sure to share your feedback with them.We hope to welcome you back again soon for another relaxing stay.
Guest User
The King Room
Stayed in Jul 2025
Business traveller
8 review
6.0/10
Posted on Oct 15, 2025
stayed here multiple times, not bad but not the best.
Response from Property: Thank you for staying with us again and for sharing your feedback. We’re glad you had a decent experience and appreciate your continued support. We’ll keep striving to make each stay even better and hope your next visit exceeds expectations!
Guest User
The King Room
Stayed in Jan 2025
Couple
1 review
10/10
Outstanding
Posted on Feb 26, 2025
This hotel is such good value and the facilities are really good. The King room was spacious and nicely decorated. It had everything needed for an overnight stay, it even had an iron and ironing board. There was a Nespresso machine and pods, plus a kettle. The bed was large and very comfortable and the shower was lovely.
It was in a good location for our needs and about a 15 minute walk from the train station. There are various car parks in the immediate area too.
I would highly recommend this hotel and will definitely stay here again.
Response from Property: Thank you for your wonderful review! We're so pleased to hear you enjoyed your stay, found the facilities great value, and appreciated the spacious and well-equipped King room. It's great that our location worked well for you too. We look forward to welcoming you back again soon!
Guest User
Family Room with Sofa Bed
Stayed in Jan 2025
Couple
1 review
7.5/10
Posted on Feb 25, 2025
The value for money is not great, feels like I overpaid for the quality of the general services received.
The room was very large and clean apart from the appliances (Nespresso and kettle filthy) and also hands towels were missing. The breakfast not as good as in others hotels of the same chain. Location and car park okay.
Response from Property: Thank you for your feedback. We're glad you found the room spacious and clean. We apologise for the condition of the appliances and will ensure this is addressed. We will also pass the feedback on to Ma-He regarding breakfast. Just to clarify, we do not supply hand towels. We appreciate your comments and hope to improve your experience in the future.
Guest User
The King Room
Stayed in Jan 2025
Couple
1 review
8.0/10
Very Good
Posted on Feb 17, 2025
Really good hotel in a great area.
Nice fresh breakfast, hassle free check in/out.
Great Asian restaurant on site.
Really comfy room and bed, had two peaceful sleeps.
Complementary hot drinks, good places to eat and drink nearby.
£7 in a Uber to Leeds train station.
Dog friendly.
Will stay here again.
Response from Property: Thank you for your lovely review! We're glad you enjoyed the location, comfortable room, and hassle-free experience. We will pass the feedback on to Ma-He regarding breakfast. Looking forward to welcoming you back!
sabsab1
The King Room
Stayed in Mar 2025
Solo traveller
25 review
10/10
Outstanding
Posted on Apr 30, 2025
Clean, bright room. Staff are friendly and helpful - would stay here again.
Response from Property: Thank you for your lovely feedback! We're so pleased you enjoyed your stay and found everything clean and welcoming. We hope to see you again soon.
Guest User
Solo Single Room
Stayed in Dec 2024
Solo traveller
2 review
10/10
Outstanding
Posted on Jan 28, 2025
Although the room is small and vastly different from the photo, it is cosy, well-designed, and compact yet functional. Everything is immaculate except for the shower. The glass panel covers less than half of the shower area, with no door, and does little to prevent water from splashing. As a result, the bathroom floor becomes completely wet after a shower, and there is no drain.
Response from Property: Thank you for your feedback! We're glad you found the room cozy, well-designed, and clean. We truly appreciate your comments about the shower and will pass them along to the team for review. We hope to have the chance to welcome you again for an even better experience!
Guest User
The Duet Room
Stayed in Jun 2024
Family
21 review
9.0/10
Great
Posted on Jul 22, 2024
Good location, located near some food spots.
Dominos pizza located right beside
Provides free coffee and hot machine drinks.
AC is cold and comforting to have during summer.
Response from Property: Dear Guest,Thank you for your review! We're glad you enjoyed our convenient location and the nearby food options, especially having Domino's right beside us. It's great to hear that you appreciated our free coffee and hot drinks, as well as the cold and comforting AC during the summer.We hope to welcome you back for another comfortable stay soon!