Guest User
December 9, 2024
After a visit to the Polar Express we decided The Reuben’s looked like a good option for dinner. Oh how wrong we were, the food was dreadful, our children opted for the home made Pizza with chips and beans, they took one bite of the pizza and that was it. It didn’t look great and after trying it myself I couldn’t bring myself to force the children to eat anymore. My wife had the beef pie and that was poor with poor quality meat and the pastry was rock hard, the accompanying veg was also dry and some of the carrots were black. I had the Lamb Curry, the meat in it was tough and more like mutton and the curry itself was not very tasty at all. I decided to finish with a latte that tasted like hot water with frothy milk! Onto the service, not once were we asked how our meal was and given the waitress took every plate back to the kitchen with at least 50% of the food remaining on the plates, my first question would have been was everything okay with your meal. But nope the waitress did not enquire if everything was okay, my wife even said to the waitress that the kids food was inedible which the waitress did not acknowledge! The service was slow and the staff not very attentive focusing more on the locals in the bar. Whilst waiting to order we enquired as to what the soup was the waitress wasn’t sure and went off to find out never to return with the answer! I am not one to complain and have never left a review of anything previously but given our experience was so poor I felt compelled to write this review.