OYO Blaby Westfield Hotel

Previous reviews about the hotel from different guests were false, they were written by jobless *******. Here’s an actual review. Arrived at hotel, parking and checking in was easy. Staff was kind, provided us with hotel wi-fi and directed us to our room. Room looked good when walking in however, on further inspection, it wasn’t very clean (images provided), the bedside table was dirty, the window sills were dirty too with dead bugs there, the bed sheets/covers on one bed were not really clean. cobwebs and spiders were in and around the room, even had a dead one on that one bed which wasn’t clean. Bathroom was okay, one light was working, previous guests had left their shower gel in the bathroom, this wasnt picked up by staff here unfortunately. Overall, It was just very unhygienic/unclean but it was cheap, but the bare minimum is providing a clean space for guests. The area however was quiet and had lots of places nearby which was lovely. Hopefully this can be improved for future guests! Thank you for having us.

Cosy and clean

I went for one night to have a mini break. There was no lift and I was in an air boot with crutches and was offered no help to my room which was on the first floor. There was no air con or option to hire a fan. It was the hottest day of the year. There was tea/coffee on the cushions. The towels were dirty. The mould in the shower and bath was so bad you would have felt dirtier after coming out. There was no bottles of cold water and you couldn’t get cold water out the taps either. There was no plugs near the bed either. I was promised a full refund and it’s now August and I am still waiting. Service and aftercare is very poor and disappointing. Pay more and stay elsewhere you deserve it.

No heating. Poor decoration. Not clean. No facilities. Dated in need of modernisation. Took the fee in advance when i booked pay on arrival.

Multiple bad experiences I’ve stayed here 4 times. First time the Stu didn’t have an overflow and there was a bad damp problem and smell Second time the room was okay but there were no curtains so it was hard to sleep Third time there was no hot water Twice I got parking tickets even though I had registered my vehicle with reception. These were cancelled when I queried it but it was still stressful. The price is very high for what you get. I just booked my husband into the holiday inn in Gloucester for £70 a night and the experience was much better I’ve held off giving a review for this property in Hope things would improve but I think after 4 disappointing stays with nothing but problems I would not go back here. Sorry.