Hotels Near The Thomas Burke - JD Wetherspoon in Leigh

Clean and spacious room. Quick check in check out. My room suddenly out of electricity but the staff responds promptly. The buffet breakfast is good and with enough choice for families. But it takes long time for deposit refund.

Good hotel

Nice and helpful staff Clean room

A decent couple of days stay. Close to motorways. Not a lot going on nearby but OK for a base. Free parking was a plus, I personally think having to pay extra for WiFi is very 2005. It should be free to guests. WiFi is such an integral part of our lives now, it is like charging extra for running water. Didn't eat at the restaurant. Would stay again if doing business in the area.

What time is good: the room is clean, the bed is very comfortable, the breakfast is very good at your own expense, and the location is convenient near the train station. A lot of bad things: 1. Very noisy! Every night, I can immerse myself in hearing the people downstairs drinking and chatting and shooting the table until 12 o'clock in the evening! ! Close to the street, the car is also very noisy. Why can't the hotel give us a higher and quiet room without guests? I still wake up with earplugs at night. 2. The staff basically did not see it, and the staff was not there every time they passed the front desk. When I checked in, I didn't tell us where the breakfast was. 3. The first night was booked directly with the hotel, and the second night was Trip.com. When I checked in, my brother said that the room type for two nights was different, but they had no other guests staying the next day and should be able to leave us in the room for the first night. The next day when we went to confirm, they also said at first that we should be able to continue to live in today's room. The result made us wait for ten minutes and then said that we had to pay 20 pounds to continue to live in the previous room. 4. The hotel does not have a bathtub, the price is a four- or five-star hotel, the price is relatively low In short, I feel that the hotel cares more about running their restaurant and bar and adopts a waiver policy for the guest rooms.

After an exceptional stay at the Wigan Holiday Inn Express on September 20th, 2024, I didn’t expect such a stark contrast in service at another location within the same hotel group the very next day (September 21st, 2024). This time, we experienced a completely different attitude at the front desk—rudeness and dismissiveness. Despite multiple requests for assistance, such as having my room closer to my friend’s, an hour late check-out (which my friend was granted), and fixing the issue with my room’s air conditioning (my friend’s room was fine), we were met with vague, unhelpful explanations that treating a fool. It felt like dealing with political officials dodging direct answers. For the first time ever, I left a hotel feeling genuinely angry. They might be better suited for a career in politics.