Who'd A Thought It

Guests appreciate the cozy and luxurious rooms with comfortable beds and spa baths. The themed rooms with unique features and large TV provide a relaxing and entertaining experience.

It's with great sadness I write this review as I emailed the hotel several occasions with no response I want to write this email to you. We stayed the night in the Vegas suite £440 a night . There were several points of disappointment throughout our stay. Considering the amount it cost for one night. Please see list of disappointments below. We did highlight this over the telephone later in the evening but we were told that there was nobody to help at this time as it was out of hours and this would be raised to morning staff. The dimming light control in the lounge did not work at all. Internet is terrible TV wouldn't work regarding channel changing etc and the Internet kept lagging which resulted in the TV program it was stuck on kept freezing. Spa had dead skin and hearing aid battery sticker in water Spa Bath took 45 mins to fill then took ten mins to turn on as the buttons wouldn't work just kept hearing a ticking in the bathroom it finally worked. Room on arrival had an overwhelming smell of damp Carpet soaking wet in the room. Dinner steak was bad was full of fat. Desert was not nice cheesecake the biscuit tasted stale so was not eaten What tipped it off the most was the Brown stains /marks on bed sheets on one side It was a huge disappointment to our stay when we paid a lot of money for the room When we walked in, we throught wow what a room but the smell was overwhelming and the other things really let it down Room looked beautiful but the things we discovered over shadowed our stay and experience. Staff were lovely fireworks were great just disappointed to have to write this email to you

I recently stayed at Who’d A Thought It and was thoroughly disappointed. Despite the hefty price of £470 for the room and £160 for dinner, the experience was far from luxurious. Both my partner and I fell ill a few hours after consuming oysters from the so-called ‘oyster and champagne bar,’ which was supposed to be a highlight of the stay. The room itself was in a state of disrepair, with the jacuzzi filthy and filled with grit, indicating a serious lack of proper cleaning and maintenance. For over £600, the experience was a rip-off. The entire place feels outdated, from the decor to the service, which was awkward and downright weird at times. The price suggests a high-end boutique stay, but in reality, it’s more of a dated, underwhelming experience that’s nowhere near worth the money. I’ve since called three times to resolve this issue and followed up with two emails, yet I have not received a single response from the establishment. This level of customer service—or lack thereof—only adds to the disappointment. I wouldn’t recommend this place to anyone, as there are far better, more reasonably priced options elsewhere.