"Not bad"

"A warm and unexpected hotel. The room was very clean. I stopped by to visit a high school in the US and rested for one night. It was very quiet and the room was large."

"I would rate my stay closer to a 4.5/5 due to some minor hiccups during my 2-night stay. This is a new property and upon entering the lobby, the hotel still has that brand new smell. We were warmly greeted upon check-in and quickly given our room keys. We stayed in a one bedroom suite, which was very spacious with a full kitchen, living room with a desk and couch, bedroom, and bathroom. Pros: - the bed was surprisingly comfortable and we slept great - the shower pressure was fantastic - the kitchen was well stocked with all the essentials that you would need during a longer and shorter stay (e.g. pots, pans, toaster oven) - we didn’t enjoy some of the other amenities such as outdoor seating, lobby bar, and pool but all seemed very nice - immaculately clean - friendly staff -great location…Lenox is a 5 minute drive and Stockbridge was a 10-15 minute drive Cons: - this was a a first for me: it appeared that using too much electricity at once in the room tripped the circuit breaker multiples times. For reference we stayed in room 303. After housekeeping cleaned our room, we noticed the fridge stopped working resulting in our food sitting in a unchilled fridge for hours. We called down to the front desk and they instructed us to check the electrical panel which did the trick. However, when I attempted to use the microwave, another circuit breaker kept tripping. I discovered that I couldn’t have the under cabinet kitchen lights and microwave on at the same time. I’ve stayed in hotels and resorts all around the world and I’ve never had a problem like that. - Both TVs repeatedly kept freezing during our entire stay. I don’t know if it was a connection issue, but was annoying while trying to watch football games. - Not the biggest deal in the world, but we were on the 3rd floor and there was no ice machine on our floor. We had to go down to the 2nd floor. All-in-all, this was a solid hotel for a long weekend in the Berkshires. I would return, but some kinks still need to be worked out, which is expected for a brand new property."

"We had another wonderful stay at the Hampton Terrace Inn. As always, the proprietor Stan was ever present at breakfast and available for questions during the day. Our "cottage" had room to spread out. Regret we never had time to relax at the inviting pool!"

"We had stayed at the Constance Inn before it became the Hideaway Inn and loved it. Sadly it’s not the same Inn! We were told in a confirmation email from the Hideaway that there would be a continental breakfast. There wasn’t. We were given the wrong room initially and switched to another room but never given a new entry code although we tried to contact staff multiple times through text and phone. Trash was left in common areas for days. Much of the furniture was uncomfortable to sit on. The place felt generally uncared for. And what was most infuriating has been seeing all the fake five star reviews posted on various sites. Staying at the Hideaway Inn was the worst part of our 2-week vacation. And that’s saying a lot because the East Coast was experiencing an extreme heat wave when we visited."

"We had a wonderful stay at the Gateways Inn. My husband and I were on the way to Boston and stopped her for the night before. Our room was lovely and very clean. Michelle made us a delicious breakfast, which was included, the next morning with a nice variety of choices. I would highly recommend at stay at this beautiful inn."

"Absolutely loved Brook Farm Inn, it is such an adorable Inn, rooms are very cute and the owners are the nicest people you'd ever want to meet, very warm and welcoming. The breakfast each morning was absolutely great, and the home made cookies which are made each day were delicious! I would definitely plan a trip back in the future!"

"Everything was 100% perfect. The reservation process, the confirmation, the place, the decor, the cleanliness, the central location, and the ease of parking. Breakfast was delicious. Coffee was top notch. Need I say more?"