Wangle Resort Hotel (Zhanggong Bridge Gourmet Street)

The hotel rooms are very well-designed, clean, and the air quality is good. It offers great value for money. The owner and front desk staff are also very welcoming and enthusiastic. Five-star review!

This guesthouse, converted from a residential building, has nice rooms and common areas. You can watch movies outside in the evening and relax. However, their parking lot was under renovation, so parking wasn't very convenient. There's no breakfast or afternoon tea, and it's actually about a kilometer's walk to Zhanggongqiao Food Street.

The room was very clean and the check-in experience was excellent. It's definitely a top choice for value for money. Free parking, and the lobby staff were very patient. The hotel environment is beautiful. It's really worth finding such an option in a bustling area.

This hotel offers great value for money. It's clean and quiet, and the location is fantastic – everything is easily accessible, and there are tons of great restaurants just a short walk away. The owner is also very easy to communicate with. Overall, I highly recommend staying here, especially if you're visiting the Big Buddha, as it's very convenient for getting around.

The hotel has a very unique design and is conveniently located near various scenic spots and food streets. Although parking is a little far, it's acceptable. The rooms are very stylish, and the receptionist was very friendly and talkative; we even chatted for a long time in the courtyard that evening.

The owner is very nice, the environment is quite good, and the facilities are all very good.

Facilities: The hotel's actual appearance matches its self-description. Open for a year, the facilities are all brand new, with even the best-quality hangers. There's a small outdoor balcony with a beachfront design, a swimming pool, and a minibar. At night, there's always light music and lighting effects, creating a wonderful atmosphere. Photos are stunning, and it feels like being in Hainan—a truly captivating experience. The room features automatic curtains, a smart toilet, a large-screen TV, a retro table lamp, and bedside lamps, a thoughtful lady's bag, and a Feike hair dryer, Midea kettle, and Bulgari toiletries. Cleanliness: Overall, it was quite good, with only a few hair spots on the bathroom floor and a slight greasy stain on the balcony coffee table, but they weren't a major concern. Environment: Located on Renmin South Road, it's very convenient to the city center. It's a 10-minute walk to Zhanggongqiao Night Market, a popular spot with a wide variety of snacks. Turn left and walk 10 minutes to Xiaodou Haitang, which also has local snacks. If you don't want to travel far, you can find them here. A taxi from the east gate of the Leshan Giant Buddha takes 3 minutes and costs 6 yuan to the hotel. The high-speed rail station is 26 minutes and costs 19 yuan. It's very convenient. Service: I initially had trouble finding the hotel entrance, but the beautiful hostess was very friendly and offered to upgrade my room to one with a small outdoor balcony. When I asked about nearby restaurants, she patiently explained them. The only downside is that the hotel doesn't have an elevator. Instead, there are two flights of stairs, resembling those iron steps from an old factory. You have to drag your luggage up the stairs. The stairs are quite retro, but once you reach them, you're greeted by a breathtaking view, like you've arrived at the seaside. The decor, both indoors and outdoors, is clearly stylish; the hostess must be from the 90s or 2000s. My children chose this hotel on Ctrip and were very happy with it. They had a blast taking photos and playing in the water that night. I highly recommend this hotel to anyone visiting Leshan!

First, upon arrival, we had to navigate through a very small, dark alley. The location was quite remote, and there were no signs at all. We couldn't find our way and called the hotel, but they didn't answer any of our phones. After carrying our heavy suitcases up a very steep flight of stairs, we finally found the front desk. Overall, as a woman, I felt really scared and helpless in an unfamiliar place when I couldn't find my way. Second, ① When we asked the front desk why they weren't answering our calls, they slowly replied that they couldn't reach us and then started playing on their own phone. ② We found the room's location wasn't great and asked if we could change rooms, but they refused outright. ③ The air conditioning heating system malfunctioned at night, and they still didn't answer our calls. We happened to run into the front desk while we were out, and they came in to fix it for us. They checked with Ctrip's website and said we could call another number. Up to this point, we understood their behavior because they said the phone number we provided on Ctrip was incorrect. ④ The next morning, after showering, we discovered there was no hairdryer. We called another number, but still no answer. Out of desperation, we inquired through Ctrip's backend system. After repeated inquiries, they finally told us where it was, half an hour after we hadn't dried our hair. It's unbelievable that they don't handle customer issues! Their explanations were confusing. When I asked why they didn't add our contact information, at least giving us a way to reach them, they said the phone was out of credit, and only then did they say they hoped to add our contact information. Finally, we left very angry. Yesterday, the phone number we provided on Ctrip was faulty; today, another phone number was out of credit. The only remedy they did was for the new front desk staff to keep apologizing and buy us milk tea the next day. We were very grateful to her; she did a good job. But why should her colleague bear the consequences of her own actions? We came here solely because of positive reviews praising the 24-hour front desk service, and we left with high expectations, only to be disappointed. Seriously, avoid this place! Their so-called good service just meant having a colleague frantically apologizing and bowing while offering milk tea. They're all working people, it's not easy for them, why can't they be more empathetic? This is the first time I've written a bad review on Ctrip, and I'm really upset to have encountered such a hotel.